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Bank Technology News April 2007 Holly Sraeel	In the U.S., Privacy Isn't Always Convenient, Or Wanted While banks nationwide wrestle to comply with state privacy and breach notification laws, the TJX phenomenon brings the issue of consumer privacy into sharper focus: If Americans are inconvenienced in any way, they'll forgo privacy.
CIO June 15, 2005 Thomas Wailgum	You Can't Bank on Trust Trust is critical to generating customer loyalty in online banking. But with every phishing attack and e-mail scam, consumer confidence crumbles, bit by bit.
Bank Technology News November 2001 David Rountree	Taking Care of Customer Data A privacy breach in the banking industry may carry ominous legal ramifications, but they pale in comparison to the effects of a blown reputation...
Wall Street & Technology February 14, 2006	Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report.
U.S. Banker June 2007 Holly Sraeel	Accountability at Issue in Data Security Failings Enforcing stiffer criminal penalties is one way to hold merchants and data brokers more accountable. This is good news for banks.
InternetNews November 11, 2005 Jim Wagner	Report: ID Theft Haunting Bank Customers Banks need to address the growing concern among their customers over ID theft, or risk losing them.
Bank Systems & Technology November 7, 2007 Nancy Feig	Bank of America Tops Large Banks in Combating Identity Fraud Bank of America ranked the highest in identity fraud protection, detection and resolution, according to a Javelin Strategy & Research study of the top 25 U.S. banks.
Bank Systems & Technology May 1, 2006 Larry Greenemeier	Growth Can Be Risky Business Most banks are expecting healthy growth over the next few years on the strength of their retail banking operations, according to a recent study. But are banks focusing enough on the issue of data security?
Bank Systems & Technology May 3, 2005 Deena M. Amato-McCoy	Creating Virtual Value By integrating business channels, consolidating customer histories and beefing up security, banks are improving their online offerings to provide customers with all the conveniences of branch banking in the comfort of their own homes.
Bank Systems & Technology August 1, 2007 Nancy Feig	Banking Customers More and More Mistrustful of Financial Institutions It's not just security breaches that are causing consumers to lose faith in their financial institutions. Consumers in general are more demanding, and this attitude spills over into the relationships they have with their banks.
The Motley Fool January 23, 2006	All About Online Banking You may not need your bricks-and-mortar branch as much as you thought.
Bank Technology News November 2001 David Rountree	Importance of Online Banking While generally satisfied with the services they're using today, corporations are on the lookout for more and better Web banking capabilities...
Bank Technology News January 2007 John Adams	Trustworthiness: Customer Loyalty Stems From Competence How important is security? New research says consumers hold banks to a higher standard than other retail business when it comes to safety and overall staff and institutional competence.
The Motley Fool September 7, 2005	How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips.
Bank Technology News March 2007 Glen Fest	Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers.
Bank Systems & Technology May 8, 2007 Deena M. Amato-McCoy	Fear Of Identity Theft Discourages Consumers From Banking Online Proactive security measures increase online banking confidence and use, study says.
Bank Systems & Technology May 25, 2006 Katherine Burger	For Your Own Good? Thanks to the PATRIOT Act and related legislation, banks and other financial institutions already are players in the government's efforts to track and act on money-laundering and other financial transactions that could fund terrorist activities.
InternetNews January 2, 2004 Janis Mara	Companies Alter Privacy Policies Many online companies have been tweaking their privacy policies.
Bank Technology News August 2006	Sizing Up Security: Are U.S. Banks Trailing U.K. Banks? If best practices are indeed what the U.S. banking industry seeks with regard to online security, they'll likely find some of the answers across the pond.
The Motley Fool April 1, 2004 Selena Maranjian	How to Bank Online It can be easier than using a traditional bank, and you might earn more on your money.
Bank Systems & Technology January 30, 2008 Maria Bruno-Britz	City National Bank Appoints Rodney Banks VP of Commercial Banking Services Rodney Banks, new executive VP and manager of commercial banking services at Los Angeles-based City National Bank, says customer relationship management solutions are more vital now than ever before.
The Motley Fool June 23, 2004 Selena Maranjian	Are Big Banks Better? Find the financial services companies that meet your needs best.
Bank Systems & Technology April 28, 2008 Maria Bruno-Britz	Keys to Improving Customer Retention Banks can enhance loyalty by keeping the customers' experience the center of their business.
CIO July 29, 2015 Heidi Shey	Data privacy is now a competitive differentiator How you handle confidential data may spell the difference between consumer loyalty and business disaster.
U.S. Banker August 2001	Credit Unions Get Bum Rap on Privacy Letter to the editor about the article "Credit Unions, Consumers' Friends?"
U.S. Banker March 2002 Robert A. Bennett	Paying the Price Ethics in banking have taken a dive, and it is in the best interest of those who have been engaging in questionable practices to clean up their act...
The Motley Fool September 8, 2005 Nathan Parmelee	American Financial Expands Its Reach American Financial Realty Trust partners up to take a swing at garnering the business of smaller banks. It'll be a little while before this agreement bears a substantial amount of fruit for shareholders, but this is a company that needs to continue diversifying its revenue streams.
Information Today December 20, 2010	Commerce Department Calls for 'Privacy Bill of Rights' The report outlines a dynamic framework to increase protection of consumers' commercial data and support innovation and evolving technology. The Department is seeking additional public comment on the plan.
Bank Systems & Technology December 1, 2005 Eileen Colkin Cuneo	Dealing With Data Theft After the Fact When a security breech occurs, a company handling it right can flip the negative into a positive and earn customers' respect and appreciation. If they handle it wrong, and the business will fight the stigma of being an untrustworthy organization indefinitely.
OCC Bulletin September 8, 2000	Privacy Laws and Regulations This document is designed to assist national banks and their subsidiaries in complying with federal laws and regulations relating to the disclosure of consumer financial information...
Bank Technology News August 2001 David Rountree	Surveying the Online Banking Channel Once seen as the best thing since sliced bread, Internet banking is taking its place as one key channel among several customer touchpoints...
Bank Systems & Technology March 5, 2010 Penny Crosman	Most Banks Lack Key Data Privacy, Security Controls A Ponemon Institute study finds that while most financial services firms take some steps toward data security, many come up short in critical areas.
Bank Systems & Technology March 29, 2006 Maria Bruno-Britz	Sticking With the Tried and True The days when large U.S. banks could sustain their old core systems on the IT version of life support are numbered, according to TowerGroup.
CIO June 1, 2006 Susannah Patton	Online Banking's BOO-BOO People are banking online in greater numbers than ever before, but according to a recent survey, banks aren't keeping up with their customers' appetites for online financial planning assistance.
CIO March 15, 2006 Allan Holmes	The Profits in Privacy Contrary to popular belief, protecting the privacy of customer data and making a profit are not mutually exclusive goals. Here are several leading companies who have accomplished both and how they pulled it off.
InternetNews December 21, 2007 Kenneth Corbin	A 'Building Year' For Mobile Banking Research firm Celent looks ahead to the coming year in banking technology.
U.S. Banker June 2007 Rebecca Sausner	Cyber Security: Insurance Not Standard Yet, But Choices Abound Typical policies now offer a range of protections, as data breaches become more problematic. But at what point should premiums be spent instead on shoring up security?
U.S. Banker June 2007 Lee Conrad	Banks' Insurance Operations: Are Painful Lessons Paying Off? Banks clamored for years for the right to underwrite and sell insurance, but few have proven adept at it. There are signs of progress, however, as some banks embrace the brokerage side and gain revenue.
Bank Systems & Technology February 21, 2008 Danne Buchanan	Banks Will Face Competition in the RDC Space Third parties that can decouple remote deposit capture from the deposit relationship may pose a threat to banks in the payments space.
Bank Technology News April 2007 Glen Fest	Internet Banking: Luring the Laggards Will Require Enhancements Banks need added functionality to interest the millions of households yet to enroll in Web banking. Vendors are adapting their wares accordingly.
InternetNews March 30, 2011	Google Apologies for Buzz, Settles with FCC Google reaches settlement with the FCC over Buzz and its privacy practices.
InternetNews December 17, 2010	Commerce Report Outlines Web Privacy Overhaul Long-anticipated report from Department of Commerce envisions a privacy bill of rights, calls for overhauls of data breach, electronic communications laws.
The Motley Fool April 23, 2004 Phil Wohl	Wells Fargo Opens the Vault Wells Fargo announced record earnings on Tuesday, and big banks such as Bank One, U.S. Bancorp, Bank of America, and Washington Mutual have all reported extremely positive results in recent months.
InternetNews January 28, 2009 Richard Adhikari	International Data Privacy Day Spreads Focusing on data privacy in an age of cybercrime.
Entrepreneur September 2005 Dian Vujovich	Seeing Green When the financial services sector is hot, it can sizzle. This sector includes commercial and community banks, insurance and mutual fund companies, the brokerage business, real estate investment trusts, and anywhere else money can be harvested.
Bank Technology News April 2006 Glen Fest	Fraud Prevention: Engaging More Than The Enemy Banks could improve anti-fraud measures if they provided tools that draft customers into the battle. But it's not that simple for an industry still rife with soft spots.
Bank Technology News March 2001 Maria Bruno	IDshield Promises Authentication With a Twist -- Hardware Help Those in the market for a new system to secure their Web operations face a dilemma--how to authenticate without intruding upon the customer's privacy. Kenneth Bob, chief executive officer of Uniondale, NY-based Safewww Inc., thinks it's a no-brainer...
Finance & Development September 1, 2002 Nsouli & Schaechter	Challenges of the "E-Banking Revolution" Electronic banking is the wave of the future. It provides enormous benefits to consumers in terms of the ease and cost of transactions. But it also poses new challenges for country authorities in regulating and supervising the financial system and in macroeconomic policy.
Bank Systems & Technology December 1, 2005 Phil Britt	High Tech, High Touch and High Net Worth As banks attempt to expand their private banking operations to attract high-net-worth customers, they're enhancing their support technologies to provide better customer service, improve profitability, and expand product and service offerings.
Bank Technology News April 2003 Mark Bruno	For Web Relaunches, Functionality is Focus Ring the bell for round two of on-line banking redesigns and relaunches. A new phase of Internet banking emphasizing greater ease-of-use and broader functionality is getting underway.