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InternetNews
December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone.   |
InternetNews
December 30, 2008
Christopher Saunders |
Amazon Hangs Tough in Satisfaction Stats Other major online retailers reported a decline in customer satisfaction. Could this mean more rough times ahead for the industry? |
InternetNews
November 8, 2005
Tim Gray |
Gas Prices Fueling Online Holiday Outlook Signs continue to point to a healthy holiday season this year, as reports on eSpending suggest good times for online sales are right around the corner. |
InternetNews
December 27, 2007
Sean Michael Kerner |
Amazon Records Best Year Ever Booming growth for Amazon, although apparently customers aren't quite as happy as they used to be. |
InternetNews
December 26, 2003
Sean Michael Kerner |
More Happy Returns for eTailers Online shopping stats continue their end-of-year surge. |
InternetNews
June 1, 2005
Susan Kuchinskas |
Satisfied Online Shoppers Adding Up Study of customer satisfaction with top e-tailers finds winners, but the losers are still around. |
InternetNews
December 21, 2005
Tim Gray |
Online Retailers Cashing In A new report says online shoppers have spent $18.6 billion in the first six weeks of the 2005 holiday season. |
InternetNews
January 13, 2005
Clint Boulton |
Retailers Mixing Up E-tailing Tactics Online retailers used new tactics to boost sales during the end of year holiday shopping season, according to the results of a mystery shopping study conducted by the e-tailing group. |
InternetNews
December 30, 2005
Tim Gray |
More Shoppers Spending More Holiday shopping was robust across the board this year, as consumers spent more money at stores and online. |
InternetNews
May 11, 2009
Michelle Megna |
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. |
InternetNews
December 2, 2005
Susan Kuchinskas |
Love Those MVPs -- Most Valuable Shoppers The top 18 percent of spenders are driving nearly half of all online buys. |
InternetNews
December 23, 2005
Susan Kuchinskas |
Online Shoppers: Early and Often Two market research firms released studies this week showing that online shoppers logged on early - and often - to do their gift shopping. |
InternetNews
December 19, 2006
Nicholas Carlson |
ECommerce Will Always Have Procrastinators ECommerce might make Americans put off shopping just a little longer before Christmas. |
InternetNews
December 29, 2005
Erin Joyce |
Online Shoppers Came Through For Holidays A major e-tailing tally is in for the critical Christmas shopping season and it shows a 30 percent jump in holiday spending online. |
InternetNews
June 1, 2007
Stuart J. Johnston |
Web Retail All About Customer Experience Survey shows price doesn't count as much as a good experience with online customers. |
InternetNews
December 6, 2005
Jim Wagner |
Online Shoppers Buying it All Online shopping got off to a quick start this holiday season, with e-tailers reporting a consumer spending increase of 24 percent over last holiday season, according to a survey. |
InternetNews
December 15, 2010
Kenneth Corbin |
Online Retailers Enjoying Brisk Holiday Season While the shoddy economy has kept many shoppers from checking everything off on their list this holiday season, online retailers are still enjoying a double-digit improvement over last year. |
InternetNews
January 3, 2005
Tim Gray |
Online Shopping Boomed This Holiday Season A new report says shoppers hit their computers in higher numbers for holiday bargains and ease. |
InternetNews
November 28, 2005
Tim Gray |
Retailers Brace For 'Cyber Monday' Onslaught While the holiday shopping season officially kicks off on the Friday following Thanksgiving, the online sales action, expected to hit nearly $20 billion this year, begins on Cyber Monday. |
InternetNews
December 22, 2008
Kenneth Corbin |
Online Shoppers Have Fewer Last Minutes With fewer days from Thanksgiving to Christmas, shortened holiday season sees total spending down from last year despite last-minute shopping surge. |
InternetNews
December 30, 2009 |
Amazon Tops in E-tail Customer Service ForeSee Results has ranked the largest online retailers' customer service and found that Amazon has pulled ahead of Netflix to take the lead. |
InternetNews
November 25, 2008
Kenneth Corbin |
Promotions Galore Expected on Cyber Monday Kick-off to online holiday shopping shaping up to be a bargain hunter's dream, study finds. |
InternetNews
December 9, 2010
Kenneth Corbin |
Online Holiday Spending up 12 Percent Propelled by free shipping offers, Internet retailers have been racking up strong sales through the early part of the holiday shopping season, according to comScore. |
Entrepreneur
October 2004
Melissa Campanelli |
'Tis the Season It's never too early to get prepared for the holiday shopping season. Online sales are expected to reach record levels this year. Learn what you need to do today to be ready for tomorrow. |
InternetNews
February 2, 2004
Robyn Greenspan |
Merchants Need Some Timely Improvements Customers were able to complete their transactions more quickly during the 2003 holiday season than the year prior, but B2C online merchants lingered over e-mail responses while delivery time remained flat. |
InternetNews
November 19, 2009 |
Nielsen Forecasts Coal in Your Stocking New survey finds consumer intention to shop online this holiday season on the decline. |
InternetNews
November 30, 2009 |
Black Friday E-Commerce Sales Jump 11% Early spending figures give rise to cautious optimism about holiday shopping season. |
InternetNews
December 10, 2003
Robyn Greenspan |
Shoppers Ring Up $8.5B in November 2003 The e-commerce season is well underway, as shopping carts are filled with DVDs, books, music, toys and games. |
InternetNews
November 25, 2005
Susan Kuchinskas |
Hitting the Holiday E-Commerce Jackpot Experts are expecting a boom in online holiday sales - and they say it's not too late to maximize profits. |
InternetNews
December 20, 2004
Susan Kuchinskas |
Holiday Shopping Surge is On Online shopping peaks on Mondays, while online spenders don't stop for the holiday. |
Search Engine Watch
October 25, 2005
Shari Thurow |
Shopping Search and Merchant Reputations Consumers often look to merchant reputations on shopping search engines when deciding to make a purchase. But who determines these reputations? And can you trust them? |
Entrepreneur
October 2004
Nancy Michaels |
Man Power With the holiday shopping season nearly here, now is the perfect time to reach out to those men who will soon be searching for that perfect gift for the women on their lists. |
InternetNews
August 16, 2005
Susan Kuchinskas |
Yahoo, Google Tops in Satisfaction Study Users like what they find on Google and Yahoo and are increasingly pleased with AOL, a new study finds. |
InternetNews
November 28, 2005
Jim Wagner |
Retailers Ringing in Holiday Cheer Whether it's Black Friday or Cyber Monday, online holiday visits this week are bringing holiday cheer to retailers, as holiday shoppers flocked to the Internet for deals. |
The Motley Fool
November 30, 2009
Alyce Lomax |
Retailers Drop a Black Friday Bomb Early results suggest consumers are slow to spend. |
InternetNews
December 12, 2005
Tim Gray |
Super Tuesday, The Holiday Heavyweight Online retailers pull for Super Tuesday, the heaviest online traffic day of the holiday season. Or so says the data. |
InternetNews
December 20, 2007
Kenneth Corbin |
Weekend Sales Help E-tailers Bounce Back After a midweek slump, e-commerce sales picked up again over the weekend. But with only one week to go, the jury's still out for the overall season. |
CRM
December 2015
Leonard Klie |
Slumping Customer Satisfaction Takes a Toll on the Economy The sixth consecutive quarterly dip bodes poorly for retailers heading into the holidays |
The Motley Fool
October 25, 2006
Mary Dalrymple |
Christmas Comes Early Keeping an eye on the bottom line when you venture out for holiday shopping might help keep each purchase in perspective. In the meantime, resist the urge to start celebrating Christmas before Halloween. |
InternetNews
November 28, 2007
Kenneth Corbin |
Cyber Monday Sales Top $700 Million With all precincts now reporting, the first Monday after Thanksgiving turned out to be a landslide victory for online retailers, despite glitches. |
InternetNews
January 11, 2010 |
Slight Holiday Downtick for Consumer Electronics For the consumer electronics industry, this holiday season may fairly be described as "less bad" than last year, according to a recent market analysis from NPD Group. |
The Motley Fool
November 24, 2008
Alyce Lomax |
King of the Christmas Clicks It's a rough economy, and it sounds as though consumers won't be shopping much this holiday season. The malaise is extending to e-commerce as well. Take a look at how some e-stores are faring. |
InternetNews
January 9, 2006
Tim Gray |
Online Shopping Enjoyed 2005 It was a banner 12 months to put your products online, as sales over the Internet increased by 25 percent over 2004, according to a report. |
The Motley Fool
December 1, 2010
Alyce Lomax |
Cyber Monday's a Red-Letter Day The online shopping day made history this year, but retail's not out of the woods. |
InternetNews
October 23, 2008
Kenneth Corbin |
Holiday e-Commerce Seen Only Rising 12% Forrester revises its growth expectations for the holiday shopping season. Gas is still playing a role, along with economy. |
InternetNews
November 15, 2004
Sean Michael Kerner |
Online Shopping Season a Target For Fraud Monday may be the most popular day to shop online this holiday season but fraudsters don't care what day of the week it is. |
InternetNews
February 19, 2008
Kenneth Corbin |
Net Satisfaction on The Rise New research finds that the most satisfied customers are found on the Web. |
Entrepreneur
March 2006
Melissa Campanelli |
Serve 'Em Right When it comes to customer service on the web, think big. Here are some of the things that the most successful online businesses offer. |
InternetNews
December 23, 2009
Kenneth Corbin |
Web Retailers Bet on Eleventh-Hour Deals The waning hours of the holiday shopping crush caps off a season of surging sales. |
InternetNews
November 23, 2010 |
IDC: Mobile Shoppers Set for Record Spree IDC's new mobile shopping report predicts big sales for e-tailers catering to consumers using mobile devices. |
