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InternetNews September 20, 2004 Ryan Naraine	AOL Opens AIM to Bot Makers In search of instant messaging revenues, AOL looks to enterprise instant messanging bots. IM bots can be used to market to consumers, or to communicate with employees and business partners.
InternetNews April 19, 2004 Ryan Naraine	AIM 5.5 Adds WeatherBug AOL's text chat application is fitted with weather content as part of a plan to expand the use of instant messaging.
InternetNews February 5, 2004 Christopher Saunders	AIM Video Debuts, Links to iChat AIM 5.5 unveils a slew of enhancements for its consumer IM client, paving the way for further products and new developments in the enterprise space.
InternetNews November 15, 2006 Sean Michael Kerner	AOL Aims for the Masses with New IM Client AIM 6.0 is set to be released to a wider audience than its immediate IM predecessor.
The Motley Fool November 21, 2005 Alyce Lomax	When AIM Bots Attack AOL adds uninvited robo-guests to every Instant Messenger user's Buddy List. AOL and other Internet companies need to remember that it's not a right to have their programs installed on customers' machines -- it's a privilege.
InternetNews July 8, 2004 Sean Michael Kerner	AOL Adds IM Service for Hearing Impaired The Internet service provider America Online is unveiling a free service that combines instant messaging and telecommunications relay services to further enable instant messaging communication for the hearing impaired.
The Motley Fool August 24, 2004 Alyce Lomax	IM Gets Down to Business An AOL survey shows, not surprisingly, that instant messaging (IM) is on the rise. Soon, younger workers may prefer IM to the telephone. Perhaps corporations had better think about their IM policies.
InternetNews June 16, 2006 Sean Michael Kerner	AOL AIMs For More Pros AOL expanded its America Online Instant Messenger arsenal this week, adding new Open AIM tools and a new beta of AIM Pro service, Professional Edition.
PC Magazine January 30, 2007 Davis D. Janowski	AIM 6.0 AIM strikes back.
InternetNews June 21, 2004 Michael Hall	AOL and Yahoo Sound Enterprise IM Retreat Enterprise IM must be feeling pretty lonely about now. Two of the largest public IM providers are pulling back from offering services for big business.
The Motley Fool June 10, 2004 Alyce Lomax	AOL Aims at Business Today, Time Warner's America Online unit, which offers the most popular instant messenger client, AIM, said it has teamed up with several companies to offer a more business-friendly version of the software.
InternetNews December 13, 2004 Tim Gray	AOL to Restore Dropped Screen Names America Online says it expects to have restored today thousands of AIM Instant Messenger names that were accidentally dropped from the network last week.
InternetNews February 21, 2006 Sean Michael Kerner	AIM Pro to meld AOL and WebEx AOL and WebEx are combining their collective talents and tools for a new enterprise on demand IM offering code named AIM Pro.
The Motley Fool January 23, 2006 Alyce Lomax	IBM Makes AIM Play Nice Big Blue's Sametime corporate IM program brings AIM and rival services together.
The Motley Fool June 12, 2006 Alyce Lomax	AIM's Open Arms America Online opens AIM up to more tinkering. Given that AOL's old-school Internet service has been under fire as times have changed, Time Warner investors are likely relieved to see AOL responding to recent trends.
InternetNews September 3, 2004 Ryan Naraine	Edmund Fish, General Manager, AOL Desktop Messaging The general manager of America Online's desktop messaging unit talks about IM interoperability, innovation and the state of the corporate IM market.
InternetNews December 7, 2005 Michael Hall	Chatty Worm-Bot Coaxes Malware Download A new worm making the rounds on AIM simulates a real person to coax users into accepting its payload.
InternetNews June 10, 2004 Ryan Naraine	AOL Takes AIM at Online Meetings New service adds voice conferencing and Web meetings to buddy lists.
The Motley Fool July 19, 2006 Alyce Lomax	AOL's Free-for-All Continues AOL's corporate IM product will become its latest free offering. This migration to free products and services is interesting, emphasizing the company's continued challenges in wooing -- and retaining -- the online audience it once dominated.
InternetNews November 22, 2005	Out With The Old AIM, In With Triton AOL's official launch of its Triton all-in-one IM client begins today.
The Motley Fool November 23, 2005 Alyce Lomax	AOL Aims for More AOL's new AIM Triton is meant to capitalize on some of the hottest trends around -- features like video chat, VoIP, and sms text messaging will be prominent. The company's efforts to make AIM more relevant than ever are not lost on any investors.
InternetNews May 16, 2005 Sean Michael Kerner	Games Get AIM AOL announced a new kit that promises to make it easier to integrate its AOL Instant Messenger into video games.
The Motley Fool June 13, 2006 Alyce Lomax	AOL: Talk of the Town AOL's trying to jazz up its chat client -- for good reason.
InternetNews July 19, 2006 Sean Michael Kerner	AOL AIM Pro is Open for Business AIM Pro is set for general availability release today, marking AOL's latest entrant into the competitive enterprise messaging and collaboration space.
InternetNews July 15, 2004 Ryan Naraine	Microsoft Hooks into AOL, Yahoo for Business IM The enterprise IM market gets a new lease on life. Is full interoperability on the way?
InternetNews March 5, 2008 Sean Michael Kerner	AOL Opens AIM for Open Source With the release of Open AIM 2.0 today, AOL is aiming AIM at open source developers with more ease-of-use tools.
The Motley Fool February 21, 2006 Alyce Lomax	AIM Aims for Business Time Warner's AIM hopes corporate users will pay up.
PC World July 19, 2002 Frank Thorsberg	Is IM a Sieve for Corporate Secrets? Businesses find instant messaging both help and headache, when security concerns surface.
InternetNews November 10, 2005 Tim Gray	IM Use Is Surging, Says (IM Provider) AOL The popularity of instant messaging continued to grow this year, as many Americans embraced the technology both for personal and business purposes, according to a new survey.
InternetNews November 2, 2006 Sean Michael Kerner	'Whimsy' Widgets Arrive For AIM Mashups In an expansion of its Open AIM effort, AOL is offering all kinds of "Whimsical" ways for Web developers to do widgets and mastermind new mashups.
CIO September 15, 2003 Geoffrey James	Auditing the Chat Line You've got instant messaging. And the accountants and regulators may want to take a look at it someday. Especially if you are in the financial services industry, instant chat missives are subject to the same kinds of document retention rules that govern paper documents and e-mail messages.
The Motley Fool April 1, 2004 Tim Beyers	The Business End of IM Instant Messaging gets bigger every day, partly do to the effect spam is having on email. For real investment opportunity to arise in this market, spim must be stopped.
InternetNews March 6, 2006 Sean Michael Kerner	AOL Opens IM Network AOL today is launching its Open AIM initiative, which includes SDKs that will enable developers to build their own AIM client and plugins for AOL's own Triton IM application.
The Motley Fool August 14, 2006 Alyce Lomax	AOL Takes Off With Userplane Time Warner's AOL acquires a Web-based chat and IM company. Investors, take note.
InternetNews February 28, 2005	AOL Ups The Stakes in IM AIM is now embedded in several everyday business applications.
The Motley Fool March 2, 2004 Mark Mahorney	IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub.
InternetNews May 8, 2006 Ed Sutherland	Free Calls From AIM AOL offers free phone numbers and voicemail aimed at instant messaging users.
PC Magazine December 30, 2003	IM Spam, Spam I Am You don't have to put up with spam coming at you when you're iming. Here's what you need to know.
InternetNews October 15, 2004 Sean Michael Kerner	Enterprising the Instant Message Research looks at the use of public Instant Messaging during the workday over those implemented by corporations.
InternetNews May 5, 2004 Ryan Naraine	MLBAM Goes Beyond Baseball Diamond Major League Baseball's Internet subsidiary has launched a spin-off company to hawk technical expertise to sports leagues and franchises.
InternetNews August 19, 2005 Dan Muse	Antepo Makes a Federated Case for AIM The instant messaging platform vendor next week will release OPN System XT, to ensure businesses meet compliance and security requirements when users use instant messaging.
New Architect March 2003 Joseph C. Panettieri	Instant Payback Despite standards concerns, corporations look to unlock the value in instant messaging
PC World May 30, 2002 Frank Thorsberg	Instant Messaging Etiquette Follow our ten tips for proper IM manners...
InternetNews December 20, 2005 Jim Wagner	Santa IM Worm Making a List The IM.GifCom.All worm, which targets the three major instant messaging networks, is spreading its payload to buddy lists.
Entrepreneur May 2009 Francine Kizner	The New Era of IM Instant messaging has come a long way since the days of in-network AIM chatting.
PC Magazine April 20, 2005 Ryan Naraine	The Lookout: AOL to Modify AIM Terms of Service The ISP plans to make three small but significant modifications to the terms of service for its AIM instant-messaging product to head off a firestorm of privacy-related criticisms.
InternetNews March 4, 2004 Colin C. Haley	AOL Eyes Enterprise, Mobile IM Growth Partnerships with corporations and mobile carriers are key to making IM mainstream, an AOL executive said.
InternetNews June 1, 2005 Jim Wagner	Gpic Worm Hits AIM The Gpic.aol worm is the latest threat to AOL's instant messaging platform, AIM, by targeting users' penchants to blindly click on links supplied by friends.
InternetNews May 7, 2004 Ryan Naraine	Has IM Innovation Peaked? Lots of buzz in the public instant messaging space but there's still an empty feeling inside my buddy list.
The Motley Fool June 16, 2005 Tim Beyers	Hackers Aim for AIM Is instant messaging really that safe? Not so much. The startling lack of IM shielding from major vendors such as Symantec and McAfee has left many users vulnerable.