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InternetNews November 21, 2005 Tim Gray	Reuters Connects IM Players The new instant messaging service for financial institutions will save a paper trail for compliance purposes.
Inc. June 10, 2002 Anne Stuart	IM Product Sampler A list of free and commercial-grade IM products.
The Motley Fool January 23, 2006 Alyce Lomax	IBM Makes AIM Play Nice Big Blue's Sametime corporate IM program brings AIM and rival services together.
PC World July 19, 2002 Frank Thorsberg	Is IM a Sieve for Corporate Secrets? Businesses find instant messaging both help and headache, when security concerns surface.
Inc. October 2005 John Fried	Is Instant Messaging an Instant Menace? IM, e-mail's little brother, isn't just for teenagers anymore. But it causes some problems in a corporate environment.
CIO November 1, 2002 John Edwards	Sending a Message Instant messaging software goes corporate.
InternetNews April 14, 2005 Tim Gray	AOL Expands IM Network to More Partners AOL formalizes interoperability relationships with, and opens networks to, companies who sell IM software to businesses.
Bank Technology News December 2002 Mark Bruno	Taming the Wild Frontiers of Instant Messaging A technology initially meant for teenagers, instant messaging is sweeping the financial world so fast it's become difficult to control. Hip to a hot new communication tool, financial executives are intent on benefitting from its power firmwide.
InternetNews March 16, 2005 Tim Gray	FIMA Conference Focuses on IM Security The Financial Services Instant Messaging Association looks to vendors to secure enterprise IM networks.
InternetNews July 15, 2004 Ryan Naraine	Microsoft Hooks into AOL, Yahoo for Business IM The enterprise IM market gets a new lease on life. Is full interoperability on the way?
Wall Street & Technology October 27, 2003 Jim Middlemiss	IT Challenge When it comes to instant messaging, financial services firms must grapple with the fundamental question: Do you allow the deployment of multiple platforms or limit users to only one?
Wall Street & Technology February 12, 2004 Jim Middlemiss	To Be or Not to Be an IM Shop? Financial-services firms are divided when it comes to allowing instant messaging. Many warn they don't have a choice.
InternetNews October 12, 2005 Jim Wagner	Yahoo, Microsoft to Link IM Networks Yahoo and Microsoft are linking up their IM networks to allow MSN and Yahoo Messenger users to communicate across the two platforms, creating a global network of more than 275 million strong.
InternetNews June 21, 2004 Michael Hall	AOL and Yahoo Sound Enterprise IM Retreat Enterprise IM must be feeling pretty lonely about now. Two of the largest public IM providers are pulling back from offering services for big business.
The Motley Fool March 2, 2004 Mark Mahorney	IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub.
Wall Street & Technology November 17, 2003 Ivy Schmerken	New Tool of the Trade Despite compliance scrutiny, instant messaging is a hot communications tool on trading floors.
InternetNews December 7, 2006 Michael Hickins	IBM Collaboration Suite Gets More Chatty IBM today announced that customers of its Lotus Sametime 7.5 corporate instant messaging and Web conferencing application can now communicate with users of AIM and Google Talk instant messaging systems.
Bank Technology News January 2004 Karen Krebsbach	IM Regs Loom For Wall Streeters Until the SEC acts, firms will follow NASD guidelines on instant messaging.
Wall Street & Technology March 21, 2006 Cory Levine	IM: Real-Time Problems With Wall Street increasingly utilizing instant messaging (IM), financial firms must take the appropriate measures to ensure compliance with SEC rules 17a-3 and 17a-4, as well as individual NYSE and NASD mandates governing electronic communications.
InternetNews October 26, 2005 Jim Wagner	Will Microsoft, Yahoo Find IM Harmony? Technical considerations aren't the only thing Microsoft needs to keep in mind while building its bridge to Yahoo's IM network.
InternetNews October 26, 2004 Ryan Naraine	Microsoft's Biz IM Server Goes Gold After nearly six months of beta testing, Microsoft's Office Live Communications Server 2005 is ready for prime time, but full-fledged interoperability with AOL and Yahoo is not yet available.
PC World October 2002 Frank Thorsberg	How Secure Is Instant Messaging? Companies balance convenience with safety concerns.
InternetNews July 13, 2004 Sean Michael Kerner	SMB's Get Some IM Facetime FaceTime Communications, a longtime AOL partner on IM, offers a new security appliance geared for smaller enterprises.
CFO May 1, 2004 Esther Shein	Will IM Pay? Backers say instant messaging will revolutionize the way businesses work. They may be right.
InternetNews February 28, 2007 David Needle	Sybase Looks to Secure Instant Messaging Latest addition to the iAnywhere suite adds presence and security features to instant messaging.
InternetNews July 19, 2005 Sean Michael Kerner	IM Accounts to Number in The Billions Instant messaging and enterprise instant messaging should continue to grow.
InternetNews September 2, 2004 Roy Mark	Study: Workers Find IM a Mixed Blessing As workplace instant messaging use increases, most find it a positive, although concerns linger.
PC World April 13, 2001 Joel Strauch	Cross-Platform Blabber With Jabber's Instant Messenger Talk to other instant-messaging users on other systems with JIM...
The Motley Fool June 10, 2004 Alyce Lomax	AOL Aims at Business Today, Time Warner's America Online unit, which offers the most popular instant messenger client, AIM, said it has teamed up with several companies to offer a more business-friendly version of the software.
InternetNews October 5, 2005 Clint Boulton	IDC: IM Use is Booming in Business A research firm says the enterprise instant messaging market will more than double by 2009.
The Motley Fool August 24, 2004 Alyce Lomax	IM Gets Down to Business An AOL survey shows, not surprisingly, that instant messaging (IM) is on the rise. Soon, younger workers may prefer IM to the telephone. Perhaps corporations had better think about their IM policies.
InternetNews November 10, 2005 Tim Gray	IM Use Is Surging, Says (IM Provider) AOL The popularity of instant messaging continued to grow this year, as many Americans embraced the technology both for personal and business purposes, according to a new survey.
PC World May 22, 2007 Liane Cassavoy	Meebo Tops in Web-Based IM Services Six free online instant messengers: eBuddy, ILoveIM, Imhaha, Kook IM, Meebo, and RadiusIM.
CIO March 15, 2003 Art Jahnke	Ready for Instant Messaging? IM isn't just for teenagers anymore. But are the downsides too much for corporate America?
InternetNews March 30, 2005 Jim Wagner	Sun Adds Jabber Protocol to IM XMPP support by Sun gives the protocol more corporate support for instant messaging software, though officials say there's room for SIMPLE, another protocol, too.
CIO September 15, 2003 Geoffrey James	Auditing the Chat Line You've got instant messaging. And the accountants and regulators may want to take a look at it someday. Especially if you are in the financial services industry, instant chat missives are subject to the same kinds of document retention rules that govern paper documents and e-mail messages.
InternetNews June 26, 2007 Sean Michael Kerner	Gartner: Instant Messaging Reigns Supreme By 2013, instant messaging will be the primary mechanism for real-time communications, research firm says.
InternetNews March 20, 2006 Ed Sutherland	ScanSafe Intros IM Security Management Instant messaging is a popular way for workers to communicate. It is also gaining popularity as a way for attackers to spread viruses, according to ScanSafe, the latest firm looking to secure enterprise IM.
InternetNews August 31, 2004 Sean Michael Kerner	Industry Jabbers About Google's IM Product The search-engine giant may be developing an instant messaging protocol in opposition to the one supported by Microsoft.
InternetNews October 15, 2004 Sean Michael Kerner	Enterprising the Instant Message Research looks at the use of public Instant Messaging during the workday over those implemented by corporations.
The Motley Fool April 1, 2004 Tim Beyers	The Business End of IM Instant Messaging gets bigger every day, partly do to the effect spam is having on email. For real investment opportunity to arise in this market, spim must be stopped.
The Motley Fool June 13, 2006 Alyce Lomax	AOL: Talk of the Town AOL's trying to jazz up its chat client -- for good reason.
InternetNews July 21, 2004 Ryan Naraine	Jabber Chats Up Gateway to IBM The IM software firm's XMPP-to-SIP Gateway opens the door for interoperability with Big Blue's Lotus instant messenger.
PC World April 30, 2001 Joel Strauch	Swap Instant Messages Outside Your Service Jabber Instant Messenger bridges digital gaps...
PC World June 2004 Liane Cassavoy	Viruses Target IM Virus writers and scammers are now plying their trade via instant messaging. Here are the real threats, and tips on avoiding them, including software solutions.
InternetNews September 3, 2004 Ryan Naraine	Edmund Fish, General Manager, AOL Desktop Messaging The general manager of America Online's desktop messaging unit talks about IM interoperability, innovation and the state of the corporate IM market.
PC World March 2004 Scott Spanbauer	A Grown-Up's Guide to Instant Messaging Here is an overview of available IM services and software, along with some commonsense advice on how to safeguard your privacy and security while you're using them.
The Motley Fool June 22, 2004 Alyce Lomax	AIM Follows Suit Consumer-oriented Internet messengers discontinue corporate "gateway" software and defer to other companies that may have a better handle on the area.
InternetNews August 24, 2005 Susan Kuchinskas	Now, You're Google-Talking on IM New Google Talk service combines Instant Messenger and Voice over Internet Protocol.
InternetNews June 3, 2004 Sean Michael Kerner	Gaim's Ground in a Closed IM World The open source IM project could looks for new ways to connect with other IM platforms.