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Wall Street & Technology November 17, 2003 Ivy Schmerken	New Tool of the Trade Despite compliance scrutiny, instant messaging is a hot communications tool on trading floors.
Wall Street & Technology February 12, 2004 Anthony Guerra	Learning to Manage the Message As instant messaging becomes a favorite among Wall Street traders, it also garners the attention of industry regulators.
Wall Street & Technology February 12, 2004 Jim Middlemiss	To Be or Not to Be an IM Shop? Financial-services firms are divided when it comes to allowing instant messaging. Many warn they don't have a choice.
Wall Street & Technology October 27, 2003 Jim Middlemiss	IT Challenge When it comes to instant messaging, financial services firms must grapple with the fundamental question: Do you allow the deployment of multiple platforms or limit users to only one?
InternetNews November 21, 2005 Tim Gray	Reuters Connects IM Players The new instant messaging service for financial institutions will save a paper trail for compliance purposes.
Inc. October 2005 John Fried	Is Instant Messaging an Instant Menace? IM, e-mail's little brother, isn't just for teenagers anymore. But it causes some problems in a corporate environment.
Wall Street & Technology April 27, 2004 Ivy Schmerken	Hedging the Risk of Instant Messaging While hedge funds enjoy the simplicity of trading via IM networks, compliance and reliability concerns have them seeking IM products with built-in archival systems.
Wall Street & Technology January 5, 2007	IM Invasion A new TowerGroup research note explores the pervasiveness of instant messaging in securities firms and discusses the reasons behind its popularity.
New Architect March 2003 Joseph C. Panettieri	Instant Payback Despite standards concerns, corporations look to unlock the value in instant messaging
InternetNews July 19, 2005 Sean Michael Kerner	IM Accounts to Number in The Billions Instant messaging and enterprise instant messaging should continue to grow.
Wall Street & Technology March 21, 2006 Cory Levine	IM: Real-Time Problems With Wall Street increasingly utilizing instant messaging (IM), financial firms must take the appropriate measures to ensure compliance with SEC rules 17a-3 and 17a-4, as well as individual NYSE and NASD mandates governing electronic communications.
InternetNews March 16, 2005 Tim Gray	FIMA Conference Focuses on IM Security The Financial Services Instant Messaging Association looks to vendors to secure enterprise IM networks.
Bank Systems & Technology December 1, 2006 Nancy Feig	Instant Messaging Gets Delayed Treatment IM is spreading like wildfire in the business world because of its ability to provide real-time communications. One of the biggest questions surrounding business use of IM is whether to host your own service or use public IM services, such as AOL Instant Messenger.
CIO September 15, 2003 Geoffrey James	Auditing the Chat Line You've got instant messaging. And the accountants and regulators may want to take a look at it someday. Especially if you are in the financial services industry, instant chat missives are subject to the same kinds of document retention rules that govern paper documents and e-mail messages.
InternetNews October 5, 2005 Clint Boulton	IDC: IM Use is Booming in Business A research firm says the enterprise instant messaging market will more than double by 2009.
InternetNews November 10, 2005 Tim Gray	IM Use Is Surging, Says (IM Provider) AOL The popularity of instant messaging continued to grow this year, as many Americans embraced the technology both for personal and business purposes, according to a new survey.
Bank Technology News December 2002 Mark Bruno	Taming the Wild Frontiers of Instant Messaging A technology initially meant for teenagers, instant messaging is sweeping the financial world so fast it's become difficult to control. Hip to a hot new communication tool, financial executives are intent on benefitting from its power firmwide.
AFP eWire January 10, 2005	Instant Messaging: The Next Online Donation Tool? Even though you're probably not maximizing the potential of email with donors, are you recognizing that IM and mobile text messaging is rapidly catching up to email in usage?
CIO November 1, 2002 John Edwards	Sending a Message Instant messaging software goes corporate.
InternetNews January 3, 2006 Clint Boulton	Symantec Sets Sights on IMlogic Security software maker Symantec is offering to acquire IMlogic, the top provider of enterprise instant messaging software.
CFO May 1, 2004 Esther Shein	Will IM Pay? Backers say instant messaging will revolutionize the way businesses work. They may be right.
PC World May 30, 2002 Frank Thorsberg	Instant Messaging Etiquette Follow our ten tips for proper IM manners...
PC World July 19, 2002 Frank Thorsberg	Is IM a Sieve for Corporate Secrets? Businesses find instant messaging both help and headache, when security concerns surface.
InternetNews July 15, 2004 Ryan Naraine	Microsoft Hooks into AOL, Yahoo for Business IM The enterprise IM market gets a new lease on life. Is full interoperability on the way?
PC World October 2002 Frank Thorsberg	How Secure Is Instant Messaging? Companies balance convenience with safety concerns.
Inc. June 10, 2002 Anne Stuart	IM Etiquette 101 Read these tips for using instant messaging wisely at work.
InternetNews October 21, 2005 Tim Gray	FIMA Looks Toward Interoperability The Financial Services Instant Messaging Association held a roundtable to discuss issues of interoperability and the future of enterprise instant messaging.
InternetNews September 2, 2004 Roy Mark	Study: Workers Find IM a Mixed Blessing As workplace instant messaging use increases, most find it a positive, although concerns linger.
The Motley Fool January 23, 2006 Alyce Lomax	IBM Makes AIM Play Nice Big Blue's Sametime corporate IM program brings AIM and rival services together.
The Motley Fool August 24, 2004 Alyce Lomax	IM Gets Down to Business An AOL survey shows, not surprisingly, that instant messaging (IM) is on the rise. Soon, younger workers may prefer IM to the telephone. Perhaps corporations had better think about their IM policies.
Inc. June 13, 2002 Anne Stuart	IM Legal Primer Instant messaging is evolving into a serious business tool -- with serious legal and security risks as well.
Insurance & Technology May 18, 2004 Julie Gallagher	SPIM Gaining Ground on Spam IM is becoming the conduit of choice for senders of unsolicited messages.
InternetNews February 28, 2007 David Needle	Sybase Looks to Secure Instant Messaging Latest addition to the iAnywhere suite adds presence and security features to instant messaging.
InternetNews June 21, 2004 Michael Hall	AOL and Yahoo Sound Enterprise IM Retreat Enterprise IM must be feeling pretty lonely about now. Two of the largest public IM providers are pulling back from offering services for big business.
CIO August 15, 2003 Ben Worthen	NASD Rules Cement Need to Preserve Instant Messages Add saving instant messages to your Sarbanes-Oxley compliance to-do list. Since the Nasdaq this summer joined the New York Stock Exchange in requiring its members to save instant messages, there's a clear precedent for what documents need to be retained under the law.
The Motley Fool March 2, 2004 Mark Mahorney	IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub.
CIO March 15, 2003 Art Jahnke	Ready for Instant Messaging? IM isn't just for teenagers anymore. But are the downsides too much for corporate America?
InternetNews September 9, 2005 Sean Michael Kerner	IM Market Chat: From Text to VoIP A panel of IM vendors talks about security, Google's entrance into the space and the future of Instant messaging.
Entrepreneur January 2003 Mark Henricks	Instant Mess Grab the spackle. Instant messaging is the latest crack in your business's security.
InternetNews March 20, 2006 Ed Sutherland	ScanSafe Intros IM Security Management Instant messaging is a popular way for workers to communicate. It is also gaining popularity as a way for attackers to spread viruses, according to ScanSafe, the latest firm looking to secure enterprise IM.
InternetNews March 30, 2005 Jim Wagner	Sun Adds Jabber Protocol to IM XMPP support by Sun gives the protocol more corporate support for instant messaging software, though officials say there's room for SIMPLE, another protocol, too.
InternetNews October 15, 2004 Sean Michael Kerner	Enterprising the Instant Message Research looks at the use of public Instant Messaging during the workday over those implemented by corporations.
InternetNews April 26, 2004 Sean Michael Kerner	ForEx Traders to Use Jabber IM Platform Foreign Exchange giant EBS plans to migrate to the instant messaging platform that grew out of open source.
InternetNews December 7, 2004 Sean Michael Kerner	IM Threat Center Formed A consortium creates the center to inform and educate IM users about threats.
Bank Systems & Technology December 1, 2003 Cynthia Ramsaran	Newer Regulations Keep Banks On Their Toes When it Comes to Content Compliance demands highlight need for enhanced content management strategies.
Entrepreneur December 2006 Amanda C. Kooser	Get the Message Instant messaging is gaining favor as a business tool.
InternetNews March 3, 2004 Colin C. Haley	IM Making Strides; Interoperability Still Needed Businesses are increasingly using instant messaging, but speed bumps to adoption remain.
InternetNews April 6, 2004 Ryan Naraine	IBM Targets Regulatory Compliance To support enterprises who struggle to comply with the maze of government regulations for record-keeping, IBM Monday rolled out three new software products to help track and manage internal e-mails and instant messaging conversations.
InternetNews October 12, 2005 Jim Wagner	Yahoo, Microsoft to Link IM Networks Yahoo and Microsoft are linking up their IM networks to allow MSN and Yahoo Messenger users to communicate across the two platforms, creating a global network of more than 275 million strong.
InternetNews August 19, 2005 Dan Muse	Antepo Makes a Federated Case for AIM The instant messaging platform vendor next week will release OPN System XT, to ensure businesses meet compliance and security requirements when users use instant messaging.