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Insurance & Technology November 12, 2007 Steve Terry |
Beneficial Financial Group CIO Steve Terry Discusses Business Intelligence Tools For the life and annuity industry, being effective with the available business intelligence tools can be a real challenge. |
T.H.E. Journal January 2005 |
Program Intelligence Manager The e-learning division of eCollege has launched the Program Intelligence Manager, a set of business intelligence tools that enable educational institutions to easily identify, capture, analyze and act on key program metrics. |
Bank Systems & Technology May 1, 2006 Maria Bruno-Britz |
Oracle's Plan Comes Together The software vendor leverages recent acquisitions for a foray into the business intelligence technology ring with the release of its Business Intelligence Suite. |
Wall Street & Technology October 23, 2006 |
Populating CRM Databases LexisNexis released InterAction, along the Corporate Intelligence Subscription. The service alleviates the time, expense and overhead involved in the initial population and ongoing maintenance of a newly implemented CRM database. |
Bank Technology News May 2006 John Adams |
Everything You Wanted To Know About Data Innovations in business intelligence and middleware are bringing real-time, integrated, actionable information from hundreds of different sources straight to end-users. For banks, it means a world of new possibilities for security, loan underwriting, servicing and CRM. |
InternetNews July 16, 2010 |
BI Vendor Qlik Technologies Pops in IPO While the rest of the stock market licked its wounds following Google's lukewarm earnings report, business intelligence software developer Qlik Technologies bucked the trend and took flight in its first day of trading. |
Bank Technology News April 2001 John Hackett |
Computers Are Learning The Business Advances in computer processing power open the way for wider use of so-called artificial intelligence, at the same time that the self-serve aspect of online processes has increased the need for systems that "think"... |
Bank Systems & Technology February 1, 2007 Art Gillis |
2007: In Your Dreams This author has been telling it like it is in the banking technology industry for 36 years. Here, he offers his unique outlook for 2007. |
CRM November 2013 Patrick Gibbons |
Hungry for Customer Intelligence Customer experience professionals must satisfy appetites company wide. |
Bank Systems & Technology January 3, 2006 Peggy Bresnick Kendler |
Business Intelligence Banks increasingly are turning to BI tools to transform data into actionable information. By helping banks better understand customers' needs, BI initiatives can create competitive advantage and lead to increased customer wallet share. |
Bank Systems & Technology October 30, 2007 Nancy Feig |
SAP Scoops Up Business Objects to Add Business Intelligence Functionality to its Software How does the latest in business intelligence deals affect the financial services industry? |
Insurance & Technology March 2, 2006 Maria Woehr |
Mapping Out Opportunity To maximize agent sales and identify areas of opportunity, Colorado Farm Bureau Mutual Insurance implemented the MapInfo Professional, MapMaker Plus and StreetPro applications, part of MapInfo's Location Intelligence Technology suite. |
Parameters Spring 2005 Saxby Chambliss |
We Have Not Correctly Framed the Debate on Intelligence Reform Over the last decade, our intelligence community has failed us. It wasn't able to penetrate the al Qaeda terrorist organization, and we paid a high price for that failure. |
Bank Technology News February 2009 Gregory Goth |
Luring Them In In today's competitive environment, financial institutions will need to shake hands with a new generation of price optimization engines, customer relationship management platforms and Web-enabled tools that expand relationships and grow wallet share. |
Bank Technology News May 2011 Shane Kite |
U.S. Bank to Boost Its Mobile IQ The Minneapolis-based bank is also stepping up its use of mobile data business intelligence to target sales and personalize customer service. |
InternetNews April 29, 2010 |
Business Intelligence Software: Good Enough? Complex, real-time queries of changing data may highlight BI software's weaknesses, a new study suggests. |
CRM May 2, 2005 Phillip Britt |
Making Use of Analytics Analysis is an increasingly important part of CRM, yet it's misunderstood by many executives. Here are tips on how to use business intelligence. |
InternetNews April 26, 2004 Clint Boulton |
Microsoft Bolsters Reporting Services with Buy The software giant picks up ActiveViews, a tiny ad hoc reporting software provider, to bolster its business intelligence platform. |
CRM January 2004 Barton Goldenberg |
Is Government CRM the Next Big Boom? Citizens are customers, too. And government agencies are looking for better ways to serve them. |
InternetNews December 29, 2010 |
Software Year in Review: Top BI and Analytics Stories of 2010 Business intelligence and analytics have remained hot even as the rest of the economy has cooled. |
InternetNews August 26, 2010 |
Deloitte Finds Shortfall in Business Analytics Despite the steady proliferation of business analytics and intelligence technology, a large portion of technology firms and other companies are still housing information in separate buckets, according to a new survey from Deloitte. |
Bank Systems & Technology July 28, 2006 Nancy Feig |
The Next Level in Business Intelligence A new philosophy centered around enterprisewide use of BI tools -- coupled with advances in analytics and data management -- is helping banks make better and more-profitable business decisions. |
Insurance & Technology January 14, 2009 Matthew Josefowicz |
Insurers Challenged to Adopt Business Intelligence Data inconsistencies and cultural resistance impede insurers' ability to optimize use of business intelligence. |
InternetNews February 14, 2011 |
HP Scoops Up Vertica in Analytics Play HP acquires privately held Massachusetts-based vendor for an undisclosed sum as it looks to offer near real-time business intelligence and analytics. |
Information Today September 13, 2012 |
FirstRain Announces New Customer Intelligence Solution FirstRain Performinator is a new subscription-based solution for easily adding strategically tuned customer intelligence to the daily lives of major accounts sales and marketing pros. |
AskMen.com Iain Ilich |
How To: Determine Someone's Intelligence Don't judge a book by its cover: learn to detect multiple forms of intelligence. |
Bank Technology News January 2005 Shane Kite |
Customer Profitability: To Boost Sales Banks Try to Be Mr. Fix-Its Banks and brokers are trying to tune up loyalty outreaches and boost wallet-share by finally moving away from episodic cross selling to a long-term troubleshooting approach. |
Bank Technology News May 2007 Glen Fest |
The Rise of Business Intel 2.0 For banks like Wachovia Corp., BI is helping to build a correlation between corporate strategy and consumers' life stages, household details, and financial choices - - something that can translate into money for both parties. |
Bank Technology News February 2002 Louise West |
Good News for CRM and Outsourcing Vendors Despite the economic slump, banks in Europe are still prepared to spend on certain areas of IT... |
InternetNews September 29, 2010 |
Social Intelligence Data-Mines Potential Hires Social Intelligence offers employers a service that scours social networks for any potentially damaging information on job candidates. |
InternetNews September 18, 2006 Michael Hickins |
Business Intelligence For The Mobile Crowd Cognos to let executives peruse business intelligence reports on the go with Cognos 8 Go Mobile. |
CRM April 25, 2014 Connor Marsden |
CRM Technology as a Business Planning Tool Sharing essential information is key to meeting customer demands. |
U.S. Banker October 2007 Glen Fest |
Business Intelligence: Going 'BI-onic' With Lifecycle Profiling Welcome to the world of business intelligence, where institutions are building a correlation between corporate strategy and consumers' life changes, household details and financial choices. |
CRM August 2013 |
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. |
CRM September 7, 2010 Rob Howard |
Try Being Unsocial with Customers First You don't want social CRM. You want integrated customer intelligence. |
CRM October 20, 2010 Juan Martinez |
Interactive Intelligence Collects Latitude Software for $14 Million In an effort to expand its position in the collections vertical, Interactive Intelligence recently acquired Latitude Software, a provider of debt-collection software and services. |
CRM May 3, 2004 |
Hot Seat: Will Analytics Remain a Stand-alone Product or Become Yet Another CRM Module? Will analytics software continue to be a separate market segment or will its functionality be absorbed into traditional CRM suites in the future? Industry experts weigh in. |
CIO June 1, 2002 Stephanie Overby |
The Little Banks That Could Faced with growing competition from the big guys, the little engine that could -- in this case, small and midsize banks -- are using CRM to make it over the mountain |
Bank Systems & Technology September 27, 2007 Nancy Feig |
Customer Satisfaction Is Key to Driving Organic Growth at Banks As banks seek new market segments to target, they're also looking at new ways in which their systems can improve the customer experience to increase share of wallet. |
Bank Technology News December 2008 Rebecca Sausner |
Pushing BI Over Branch Network NorthWest improves customer experience and increases efficiency by upgrading its teller and platform software. |
CRM June 1, 2009 David Myron |
Social Media Spawns a New Era in Customer Intelligence Customer attitudinal information is what companies have been clamoring to obtain for years. |
Information Today Paula J. Hane |
ClearForest Upgrades Text Analytics Platform The company said its new platform fills the void between content management and business intelligence solutions and bridges the two worlds of unstructured textual information and structured enterprise data. |
CRM June 1, 2007 David Myron |
You Drive Intelligence There is an unfortunate eagerness to view business intelligence as a business panacea. |
Insurance & Technology November 24, 2003 |
Compliance Verisign VeriSign Inc. released a suite of security services to help financial institutions comply with burgeoning federal, state and industry regulations. |
CRM August 6, 2014 |
Gryphon Networks Releases Sales Intelligence This sales management system automatically captures call activity data to provide on-demand insight into sales performance. |
CRM August 13, 2010 Umberto Milletti |
3 (Easy) Keys to a Successful CRM Application If you're looking to get involved in the growing CRM app ecosystem, there are three key things to keep in mind. |
Bank Technology News June 2001 Jan Jaben-Eilon |
Looking for Payback from CRM For banks, good CRM starts with a good business culture... |
CRM June 16, 2015 |
Geofeedia Releases Location-Based Social Media Intelligence Platform Geofeedia 4.0 lets users understand social media at a specific location in real time. |
PHONE+ May 18, 2009 |
Interactive Intelligence Acquires AcroSoft Interactive Intelligence, a provider of call center software, intends to enhance the AcroSoft product line with regular updates while building a next-generation version with expanded capabilities and integration to its other products. |
InternetNews March 22, 2006 Clint Boulton |
Oracle Makes Intelligence Its Business Oracle is going after the business intelligence market with guns blazing, vowing to target the customer bases of long-time leaders Business Objects and Cognos. |