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U.S. Banker January 2003 John Engen	The Caffeine In Commerce Commerce Bancorp CEO Vernon Hill is laughing his head off these days. why not? His bank is an investor's dream and a rival's nightmare. Welcome to the big apple.
U.S. Banker October 2001 Jack Milligan	He'll Take Manhattan Disdainful of his rivals, Vern Hill, CEO of New Jersey's Commerce Bancorp, is plunging into the New York City retail banking market. He is determined to beat the world's biggest banks in their own backyard, and then to move north to Boston...
BusinessWeek August 11, 2003 Amy Barrett	Is This Banker Too Brazen? Commerce Bancorp's Vernon Hill has led a rapid expansion, but his style is raising a few eyebrows
U.S. Banker November 2010 Michael Sisk	Not Over the Hill Not many bankers can recover from the kind of regulatory scrapes that Vernon Hill has been in.
U.S. Banker September 2004 John Engen	Quid Pro Quo? Commerce Reeling From Charges in Bond Probe Vernon Hill and his Commerce Bancorp have taken the Northeast-and Wall Street-by storm, with a formula that emphasizes convenience, service and de novo branches. Now, it's his rivals' turn to gloat.
Bank Systems & Technology September 26, 2004 Katherine Burger	My Kind of Town In a booming town that is already very heavily "banked" (in party-hearty Hoboken, probably only bars and pizza joints outnumber ATMs and branches in terms of locations), it will be interesting to track Commerce's progress.
U.S. Banker April 2004 Holly Sraeel	Service, Scale and Vernon: Talk of Many Bank Towns Eventually, it all came back to Vernon. So why all the "Hillabaloo?" Commerce Bank's 39 percent, five-year annual deposit growth rate, for starters. Hill also claims 100 percent new store success.
The Motley Fool October 4, 2007 Emil Lee	What's in Store for Commerce Bancorp? Toronto-Dominion Bank buys Commerce Bancorp, scooping up their 444 branches with an average of $100 million in deposits per branch, as well as a company adept at growing and gathering deposits. Investors, take note.
U.S. Banker January 2011 Marian Raab	Why TD Ended Free-For-All Service TD Bank, which bills itself as America s Most Convenient Bank, just became a little less convenient-at least for noncustomers.
U.S. Banker May 2011 Matthew de Paula	New Adventures in Branch Banking More banks are thinking about not just how to redesign their branches, but how to redesign their entire branch experience.
Bank Technology News August 2006	Branches Take Center Stage: Invest or Fall Behind Branches are a top priority among chief executives who see them as the nucleus of their retail banking franchises. But not all chief executives have been as quick to rethink, retool and reinvigorate their branches as their more aggressive peers.
U.S. Banker April 2003 Holly Sraeel	Branches, Service and Vernon, Vernon, Vernon Simply put, Vernon Hill might well end up the Starbucks of banking. Not bad for a guy who not so long ago ran a small bank that few knew about.
U.S. Banker November 2003	Fleet of Foot and Playing the Whole Field The financial sector, with some notable exceptions, weathered the last three years of malaise much better than other parts of the economy. With so many bank players turning in eye-catching numbers, it would be hard not to argue the top picks on U.S. Banker's All-Star Team.
Bank Systems & Technology March 29, 2006 Ivan Schneider	Commerce Enhances the 'Convenience Experience' Commerce Bancorp's free offerings now run the gamut from coin counting to online wealth management.
Bank Director 3rd Quarter 2010 Jack Milligan	The Big Retail Showdown Despite countless warnings that the industry has hit a wall on brick-and-mortar viability, lots of financial institutions are holding their ground, determined not to let this era become branching's last stand. Can branches remain profitable once the dust settles on the current economy?
U.S. Banker November 2001	Commerce Debuts in Manhattan After months of construction, Commerce Bancorp opened the doors of its new Manhattan branch at 94th Street and Broadway in mid-September. The red carpet was laid out, and perhaps a score of Commerce employees were standing around to greet new customers...
U.S. Banker December 2001 John Hackett	Branches -- Hot New Delivery Channel With banks in a struggle for customers, branches have become in-the-field artillery. After years of fiddling with newfangled delivery channels, bankers across the nation are rediscovering that branches can be their most powerful weapons...
Bank Technology News August 2010 Rebecca Sausner	Citi's Japanese Revolution Citi's "smart banking" strategy in Japan.
The Motley Fool April 13, 2005 Stephen D. Simpson	Commerce Bancorp: Growth at What Price? Commerce Bancorp delivers the goods in terms of growth, but the expense structure could be a problem in the future. Investors, take note.
BusinessWeek December 9, 2010	Hard Choices: Vernon W. Hill Jr. The Commerce Bank founder on taking his business model to London to create a new retail bank as the Great Recession hit.
U.S. Banker May 2010 Matthew De Paula	5 Ways to Optimize the Branch The branch of the future will be much leaner. But the inevitable downsizing of space and staff can be tricky. Here are some ways banks are turning less into more.
Bank Technology News July 2009 Michael Sisk	The Future of the Bank Branch Innovative branch design and technology must encourage engagement with employees, not to discourage human interaction.
U.S. Banker May 2008 Anthony Malakian	Extended Hours: Longer Hours Correlate To Higher Deposit Growth The term "bankers' hours" has a negative connotation and is an outdated insult at an industry where many institutions have 70-hour work weeks.
U.S. Banker September 2003 Holly Sraeel	Mergers, Main Street And Staying Independent Privately held banks are benefitting from big-bank sprawl, picking off customers from their larger brethren with more intimate customer service and strong ties to the community.
Bank Systems & Technology May 1, 2006 Phil Britt	Don't Shutter the Branch Yet Despite all the attention given to online banking and self-service, for now, branches remain a strong component of banks' channel strategies, evidence suggests.
Bank Systems & Technology February 1, 2007 Nancy Feig	Commerce Bank Automates Its Tellers The bank bring its teller platform up to speed with Getronics' help.
Bank Systems & Technology October 28, 2004 Ivan Schneider	Here Today ... Everywhere Tomorrow The availability of low-cost technology is driving consumer demand for high-tech branches, and banks are getting the message.
Bank Systems & Technology August 24, 2006 Phil Britt	Living in a Multichannel World As banks decide how to allocate approximately $6.5 billion in investments on retail channels this year, they would be wise to look at how customers use those channels, according to Karen Massey, senior research analyst for Financial Insight.
The Motley Fool October 19, 2006 Ryan Fuhrmann	Commerce and Its Bank "Stores" If growth is important in your portfolio and you're also looking for some banking exposure, Commerce could be a good bet if it continues to grow at its historically impressive rates.
The Motley Fool September 12, 2005 Stephen D. Simpson	Commerce Still Yields to the Rules Even if investors think Commerce Bancorp is changing the game, it's still affected by the same banking realities. For those who can look at higher-risk/higher-reward situations, this could be the sort of momentary stumble that lets you get in at a better (and safer) price.
The Motley Fool July 26, 2005 Stephen D. Simpson	Commerce Banking on Snowbirds South Florida will be the next beachhead in its assault on traditional banking. The company has an innovative approach to banking that's generating high growth and solid stock performance. For now.
U.S. Banker April 2004 Jacob Ward	Should a Bank Be a Store? Going retail is all the rage. But World Savings' Marion Sandler says that good branch design can't be quantified. It just is.
CRM April 2003 Ellen Ullman	Retail Banking When the two-person research department at Chicago's BankFinancial wanted to streamline its marketing efforts, it turned to SPSS Inc.'s Clementine.
Bank Technology News January 2002 Joseph McKendrick	Branch Automation Tools Open New Channels The newest technology focuses on helping data to be everywhere at once...
U.S. Banker April 2008	Scene and Heard The CEO of Contango Capital Advisors talks about the value of Mideast sovereign-wealth funds in bailing out U.S. banks. Also, Vernon Hill comments on how banks are actively trying to boost core deposits during the slowing economy.
Bank Technology News January 2003 Charlotte Dunlap	CIBC Reuses As It Renews Banks are being advised to invest in component-based technology, which would permit a bank to reuse the same application across multiple business lines.
Bank Technology News May 2007 Glen Fest	Customer Feedback: In-Store E-Surveys Some banks are finding real customer feedback more effective than mystery shoppers.
Bank Technology News December 2003 Holly Sraeel	Branches Are Back. Is This Banking's Big Break? Identity theft may be grabbing headlines, but most banks are heavily focused on branches, particularly in understanding what types of activities are conducted by customers while there.
The Motley Fool October 24, 2006 Michael Leibert	No Snow Job in Buffalo M&T Bank eschews risky growth strategies yet delivers consistent results to investors.
Bank Systems & Technology June 2, 2004 Steven Marlin	Where The Money Is The current branch revival is evidence that the era of multichannel delivery is here to stay.
U.S. Banker December 2010 Matt Monks	Help Wanted: Part Time Many banks let go of part-time workers when the financial crisis hit, but as the need to cut costs at branches becomes more acute, so does the appeal of a staff with flexible hours.
Bank Systems & Technology March 11, 2004 Vicki Gerson	Commerce Bank Goes on the Offensive To Fight Attrition Gains ammunition from Harte-Hanks' DDB to stave off customer defections.
Bank Systems & Technology October 29, 2008 Maria Bruno-Britz	Banks Look to Multimedia Technology to Grow Branches Banks are striving to change the branch's image by reworking the channel to appeal to a wider array of customers.
Bank Systems & Technology November 1, 2006 Phil Britt	Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers.
Knowledge@Wharton October 8, 2003	Banking on Breadth: Why CEOs Value Cross-Functional Perspectives Managers traditionally have built their careers by concentrating on specific disciplines like finance or marketing. Such specialization, however, pales in comparison to the value executives can generate when they fuse together insights from various fields into a cohesive whole.
Bank Systems & Technology April 6, 2009 Orla O'Sullivan	Internet Banks Poised to Prosper Amid Crisis As consumers seek the best rates and banks look to cut costs, direct banks will enjoy a surge in deposits, and branch traffic will stagnate, TowerGroup predicts.
U.S. Banker July 2007 Glen Fest	Customer Feedback: In-Store E-Surveys Or Mystery Shoppers? Banks once relied heavily on mystery shoppers to gauge customer-service levels. Customer e-surveys could change how banks obtain feedback-and provide a better idea of the real quality of client interaction.
U.S. Banker October 2003 Lee Conrad	Roessler's Out, Stock Surges At National Commerce But does the future hold renewed focus or a sale?
U.S. Banker August 2010 Alan Kline	Banking 2020: Smartphones Rule All the hubbub about smartphones laying the decisive blow to branches is unnecessary; they can peacefully and successfully co-exist with some retooling.
The Motley Fool July 17, 2006 Stephen D. Simpson	Commerce Bancorp: Still Controversial Investors, it's not often that you see this much growth and controversy in a banking name, so it's likely to be a volatile name for some time to come.