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FAO Today
Nov/Dec 2007
Fersht & Sappenfield |
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization.   |
CIO
November 1, 2000
Tracy Mayor |
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... |
CIO
December 16, 2009
Stephanie Overby |
DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal. |
CIO
December 1, 2000
Erik K. Clemons |
The Build/Buy Battle Balancing the risks and rewards of information service outsourcing... |
Wall Street & Technology
December 28, 2009
Michael Lobosco |
Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal. |
IndustryWeek
January 1, 2008
Brad Kenney |
Outsourcing Strategies: Four Keys to Manufacturing IT's Future What to outsource, and what to hold close? Keep these keys in your pocket to unlock a more competitive, business-centric IT organization - both inside and outside your walls. |
CIO
April 6, 2012
Fred O'Connor |
IT Contractors Help Companies Meet Changing Work Needs The demand for tech part-time work can also mean the economy is improving, says an IT staffing firm. |
CIO
February 1, 2003
Lorraine Cosgrove Ware |
Save Time and Money: Outsource Software Implementation - By the Numbers Companies that outsource packaged-software implementations can benefit from shorter time to implementation and lower costs as opposed to taking on these tasks in-house. |
Bio-IT World
April 16, 2004
Kirk Gallion |
Make Me A Match In the competitive life sciences industry, custom software development requires a flexible outsourcing strategy that balances inside and outside skills, and shortens time to delivery. |
Global Services
August 14, 2008
Mehra & Singh |
A Comprehensive Talent Strategy for Services Outsourcing Outsourced service operations in India, China, and other developing countries face a war for talent that will ultimately determine their competitiveness. Win this war by pursuing a comprehensive talent-management strategy. |
CIO
January 1, 2002
Tom Field |
How to Get In and Out of an Outsourcing Deal How to structure IT outsourcing deals. |
CIO
September 1, 2005
Stephanie Overby |
Backsourcing Pain JPMorgan Chase's decision to first outsource IT and then bring it back in-house stands as a cautionary tale for any CIO considering an outsourcing megadeal. |
Financial Planning
April 1, 2010
John J. Bowen, Jr. |
Delegate It! You can avoid many distractions in your advisory practice by applying the rule of the four D's to every task, in this order: Drop it, defer it, delegate it, and do it. |
Entrepreneur
July 2010
Ivy Hughes |
Outsourcing: Not Just Cheaper From processing payroll to integrating IT, outsourcing certain functions can mean better talent at lower costs. |
Entrepreneur
November 2007
Mark Henricks |
Harness a Hiring Expert For big-company resources at reasonable prices, call an HR consultant. |
CIO
February 1, 2004
David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
CIO
June 13, 2011
Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |
CIO
March 1, 2003
Stephanie Overby |
Breaking Up Is Hard to Do When your outsourcing relationship is on the rocks, here's how to manage the split. |
Global Services
January 1, 2008
Todd Lefkowitz |
Answering Services Call Regardless of the IT infrastructure outsourcing option a customer organization chooses, one of the most important elements in the partnership is the communication on managing risk, optimally using technology and enhancing efficiency. |
Entrepreneur
October 2003
Chris Penttila |
Close the Loop If you're outsourcing projects right and left, make sure the information you need is rolling back to you. |
Financial Planning
June 1, 2013
Barry Glassman |
Make Outsourcing a Competitive Advantage The strategy is not new - but the extent to which we use outside expertise is unusual. |
Insurance & Technology
June 16, 2004
Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
CIO
March 1, 2003
Stephanie Overby |
Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too. |
CIO
June 1, 2001
Lorraine Cosgrove Ware |
V. Sambamurthy V. Sambamurthy, director of MBA consulting at the University of Maryland, on the IT function in the 21st century... |
Wall Street & Technology
October 25, 2004
Jim Middlemiss |
BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing. |
HRO Today
Jan/Feb 2008
Bruce Walton |
Getting Ready for Learning BPO Corporate interest is weaker for learning business process outsourcing than for other outsourced HR functions such as recruitment processing, payroll, and benefit administration, but that is quickly changing. |
Bank Technology News
February 2002
Joseph McKendrick |
Leave Computing to Us Outsourcing hits its stride in banking... |
CFO
December 1, 2004
Don Durfee |
Buyer Beware More companies than ever have experience with outsourcing. So why are deals still failing? |
CIO
September 24, 2008
Diane Frank |
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. |
CRM
February 2, 2004
Ginger Conlon |
The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right. |
Bank Technology News
September 2009
Mike Scheuerman |
Outsource the Small Stuff Small financial institutions typically struggle with their IT infrastructure. Often, the answer is outsourcing. |
Bank Director
3rd Quarter 2010
Chris Costanzo |
Making the Most Out of Trust Of all the processing functions that a bank performs, trust seems most ideally suited for outsourcing. |
CIO
September 1, 2001
Christopher Koch |
Your Budget Playbook IT is the best way to force improvements in the ways people do their jobs. Learn what to spend your money on and where to save... |
CIO
August 1, 2002
Lorraine Cosgrove Ware |
Upward and Onward with Outsourcing Companies are expanding the range of IT services they outsource. Internal staff shortages and cost constraints are primary drivers of outsourcing decisions, but CIOs are finding that they can also improve quality and delivery time of IT projects with the right outsource provider. |
Global Services
December 7, 2008
Chris Osentowski |
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. |
CIO
January 30, 2013 |
IT Offshoring Still Works, If You're Careful Three CIOs say that the benefits of offshore outsourcing still resonate -- if you learn from previous missteps and manage the risks |
National Defense
April 2011
Sandra I. Erwin |
Pentagon Insourcing Fueling Contractor Anxiety The Obama administration's push to shift work that had been performed by contractors to government employees is ratcheting up tensions inside the Beltway and putting the private sector on the defensive. |
HBS Working Knowledge
July 4, 2005
Poping Lin |
Should You Outsource Your Marketing? Most companies already outsource a portion of their marketing function -- advertising. But what about direct-mail management, lead management, or customer analytics? |
Global Services
January 1, 2008
Blackman & Schweyer |
Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it. |
Global Services
August 14, 2008
Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |
Global Services
November 29, 2007 |
The Future of Buy-side Sourcing Careers The real change between now and 2010 for outsourcing professionals is likely to be less in terms of what they do, and more in terms of the recognition of their role and its importance. |
InternetNews
May 26, 2004
Colin C. Haley |
Outsourcing's Stumbling Block When outsourcing goes bad, there's usually a simple reason why. |
CIO
October 1, 2005
Stephanie Overby |
Simple Successful Outsourcing CIOs who outsource discrete processes that have well-defined business rules are almost always happy with the outcome. |
National Defense
March 2011
Denis Chamberland |
Contractors on the Battlefield: Outsourcing of Military Services The last decade has witnessed a sharp increase in the scale of outsourcing of military services to third parties, emphasizing the importance of integrating contractor support into military operations and generating efficiencies. |
CIO
June 15, 2001
Simone Kaplan |
Leadership: Hard Times, Good Times Lay people off or retrain them? Focus on processes or customers? Outsource or keep in-house? We'll give you some of the best practices around. |
CIO
June 1, 2004
Susan H. Cramm |
Desperation Outsourcing We've all seen desperation outsourcing rationalized under the guise of strategy. But these "strategic initiatives" really are ham-handed attempts at rectifying larger ills |
CIO
May 15, 2001
Ruffin Veal III |
Private Lessons for the Public Sector Public Sector IT Outsourcing... Secrets of Installation Success... |
CRM
August 2004
Jason Compton |
Making the Right Call Choosing the right call center outsourcing option for your business. |
Global Services
October 31, 2008
Mike Beals |
Governance Tools Can be a Game Changer A successful outsourcing initiative requires the implementation of a disciplined outsourcing lifecycle methodology. To make this methodology work, both the customer and the service provider must together design an approach to govern the relationship using the right governance tools and guidelines |
InternetNews
August 29, 2005
Tim Gray |
Financial Service Providers Should Outsource More To improve the bottom line, financial firms should send IT work out. |
