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CIO October 15, 2003 Stephanie Overby |
The Incredible Shrinking CIO Their budgets have been cut, their work's been outsourced, their staff's been downsized, and they've been pushed off the executive team. Their status within the enterprise has suffered. That's dumb. And for CIOs, not fighting back would be dumber. |
CIO April 15, 2002 Simone Kaplan |
Penny-Pinching All-Stars For CIOs at companies with historically small profit margins, a recession means little change. Read how they make every IT dollar count... |
CIO May 1, 2002 Susannah Patton |
Get the CRM You Need at the Price You Want As the economy cuts into CRM spending, companies are looking for ways to move ahead without breaking the bank. Why a small-step implementation adds up to big ROI, why patching together different software solutions can work, and when outsourced models may be the answer... |
CIO September 1, 2002 Todd Datz |
Buyer's Market As vendors offer deals and your competition sleeps, now may be the best time to boost technology spending. Find out why many CIOs are gradually increasing spending in the middle of a slow economy and where CIOs are putting their technology dollars. |
CIO June 15, 2001 Simone Kaplan |
Leadership: Hard Times, Good Times Lay people off or retrain them? Focus on processes or customers? Outsource or keep in-house? We'll give you some of the best practices around. |
CIO November 1, 2000 Tracy Mayor |
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... |
CIO March 1, 2003 Stephanie Overby |
Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too. |
IndustryWeek December 1, 2001 Sam Greengard |
IT: Luxury Or Necessity? As manufacturers cut back on technology spending, strategic projects remain on track... |
CFO March 15, 2004 Laton McCartney |
The Great Divide Or, what your CIO would really like to say to you if only the job market were better. |
CIO July 15, 2002 Christopher Koch |
Take Control Consultants Fed up with the failure of consultant-led enterprise software projects, CIOs are demanding more (and less) from the big consultancies or doing without them altogether. |
CIO May 1, 2003 Stephanie Overby |
Staff Alert With outsourcing on the rise, CIOs are at the center of a morale crisis. They see many of their workers battling stress on the job. The best leaders learn to help employees now -- and keep them in the future. |
CIO February 1, 2006 Stephanie Overby |
Big Deals, Big Savings, Big Problems Large-scale outsourcing deals promise big savings, but they fail half the time. Here's how to make them work for you. |
CIO September 1, 2001 Lorraine Cosgrove Ware & Ben Worthen |
Don't Drop the Ball Our IT Spending and Lessons Learned survey of IT executives reveals some surprises about who's spending what -- and how CFOs are targeting your budget... |
CIO November 15, 2001 Susan H. Cramm |
The Dark Side of Outsourcing Farming out the best work will hollow out your organization... |
Bank Technology News February 2002 Joseph McKendrick |
Leave Computing to Us Outsourcing hits its stride in banking... |
CIO November 2, 2010 Kim S. Nash |
Taking Business Risks With Your IT Budget New IT-enabled business models can be created only when CIOs take risks, says Vinnie Mirchandani, an expert in outsourcing and author of a book on disruptive technologies. |
CFO May 1, 2007 Randy Myers |
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up. |
CIO May 1, 2004 Stephanie Overby |
What It Means to Run IT Like a Business Evolving from a cost center, IT is taking on the character, rigor and practices of a business within a business. It won't be easy, but for CIOs it's a matter of survival. |
CIO September 1, 2003 |
Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity. |
CIO February 1, 2003 Lorraine Cosgrove Ware |
Save Time and Money: Outsource Software Implementation - By the Numbers Companies that outsource packaged-software implementations can benefit from shorter time to implementation and lower costs as opposed to taking on these tasks in-house. |
CIO August 1, 2002 Lorraine Cosgrove Ware |
Upward and Onward with Outsourcing Companies are expanding the range of IT services they outsource. Internal staff shortages and cost constraints are primary drivers of outsourcing decisions, but CIOs are finding that they can also improve quality and delivery time of IT projects with the right outsource provider. |
CFO March 1, 2011 Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts. |
CIO October 1, 2005 Stephanie Overby |
Simple Successful Outsourcing CIOs who outsource discrete processes that have well-defined business rules are almost always happy with the outcome. |
CIO March 15, 2003 Elana Varon |
The New Lords of E-Biz E-commerce is down but hardly out. It's now up to CIOs to lead online tactics and strategy. And when the economy finally rebounds, so will business units' interest in e-commerce. |
CIO August 20, 2010 Thomas Wailgum |
The New New CIO Role: Big Changes Ahead It's make-or-break transformation time for CIOs. Those who can only take orders are being ousted. Those who seek to become true strategic business leaders should concentrate on four key areas. |
CIO March 1, 2002 |
The 2002 State of the CIO Survey Our survey findings highlight the fact that the CIO's time is spent more on strategy than pure technology... |
CIO April 15, 2004 Christopher Koch |
AT&T Wireless Self-Destructs The story of a botched CRM upgrade that cost the telco thousands of new customers and an estimated $100 million in lost revenue. Hard lessons learned. |
CIO November 15, 2001 Steve Ulfelder |
How to Keep the Citizens Satisfied Why state governments need customer relationship management, best practices for deploying CRM in public sector, and how CRM is improving government service delivery... |
IndustryWeek January 1, 2008 Brad Kenney |
Outsourcing Strategies: Four Keys to Manufacturing IT's Future What to outsource, and what to hold close? Keep these keys in your pocket to unlock a more competitive, business-centric IT organization - both inside and outside your walls. |
CIO May 15, 2001 Ben Worthen |
Nothing Ventured, Nothing Gained To maintain a competitive advantage, today's business needs to invest in innovative technologies. Who will lead the enterprise's investment strategy and manage its technology portfolio? You, the CIO. Is it risky? You bet... |
CIO June 14, 2011 Bill Bulkeley |
What CFOs Need to Hear about Cloud Computing and Consumer IT Cloud computing and consumerization of IT change how you buy and budget for technology. Here's how to talk about it with the CFO. |
CIO April 1, 2003 Lorraine Cosgrove Ware |
What You Have to Say - Survey Results A year after our first "State of the CIO" survey, more than 500 IT leaders tell us they're spending more time on alignment and less time on staffing and new technologies. And, needless to say, they're still wrestling with scarce resources. |
Bank Technology News February 2002 Louise West |
Good News for CRM and Outsourcing Vendors Despite the economic slump, banks in Europe are still prepared to spend on certain areas of IT... |
CIO August 1, 2002 Alice Dragoon |
Ready, Aim, Hire Anticipating an economic turnaround, CIOs are starting to snap up the best IT talent out there while it's still a buyer's market. So what are you waiting for? |
CRM May 3, 2004 Jason Compton |
CRM Gets Real No longer pie in the sky, CRM is settling into down-to-earth successes. |
CIO November 15, 2001 Polly Schneider Traylor |
IT Takes Two These days, it's hard for one person to fill the CIO's shoes. Some organizations are finding that an operations-focused deputy CIO is just the ticket... |
CIO January 27, 2010 Kim S. Nash |
ERP: How and Why You Need to Manage It Differently Enterprise Resource Planning has become a legacy system. That means simpler implementation, reduced maintenance costs and integrating new technologies. |
CIO March 1, 2002 Lorraine Cosgrove Ware |
IT Spending Under pressure to limit IT spending, CIOs stick to core projects... |
CIO May 1, 2001 Susannah Patton |
The Truth About CRM It's expensive, hard to implement, time consuming and it may not work. It's time to forget the hype and take a hard look at the reality of CRM... |
CIO January 15, 2004 |
Inbox Thoughts on Obstacles to a CIO's Success |
CIO May 15, 2001 Ruffin Veal III |
Private Lessons for the Public Sector Public Sector IT Outsourcing... Secrets of Installation Success... |
CIO January 1, 2001 Stewart Deck |
Memo from the CFO Here's some strategic advice for CIOs entering those all-important budget meetings. |
CIO December 11, 2008 Kim S. Nash |
What It Takes to Succeed Now as a CIO Making business processes more efficient and end users more productive isn't enough to succeed as a CIO in today's economy, according to our 2009 State of the CIO survey. |
CIO January 1, 2014 Kim S. Nash |
State of the CIO 2014: The Great Schism Digital strategist or traditional CIO? Our 13th annual State of the CIO research reveals the great career divide. |
CIO June 15, 2002 Tom Field |
You Can't Outsource City Hall The state and local government outsourcing marketplace was supposed to explode, but we're still waiting to see a spark. It's time to devise a new plan to revitalize public sector IT. |
FAO Today Nov/Dec 2007 Peggy Cope |
Globalization and the Future At the ONE Conference in Atlanta, experts tackled the cutting-edge questions of finance and procurement globalization. Here are some highlights from the presentations and panels. |
Insurance & Technology February 19, 2004 Julie Gallagher |
Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration. |
CIO July 1, 2003 Christopher Koch |
IBM's New Hook IBM's pitch that on-demand e-business will reduce IT costs and make everything work better sounds good, especially to CEOs who don't understand that the technologies to make it happen just don't exist. |
CIO March 1, 2003 Stephanie Overby |
Breaking Up Is Hard to Do When your outsourcing relationship is on the rocks, here's how to manage the split. |
CIO June 1, 2003 Ben Worthen |
No Tolerance for High Maintenance Fed up with rising costs of software maintenance, CIOs are finding they have the power to negotiate better terms up front and get more bang for their buck. |