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BusinessWeek
October 10, 2005
Lee & Thornton |
Hanging Up On Dell? Gripes about tech support are on the rise, and the PC king is scrambling to upgrade.   |
The Motley Fool
November 7, 2006
Matt Koppenheffer |
Dell's Dull, Dude! The computer market isn't what it used to be, but Dell is finding other ways to grow and still does PCs pretty well. With a recent upgrade from a Goldman Sachs analyst, the stock is now officially a turnaround candidate. |
PC World
March 2001 |
Letters to PC World Your take on refurbished PCs, viruses vs. free speech, and ping time... |
PC World
March 1, 2000
Scott Spanbauer |
Windows 2000: Your Ticket to a Hassle-Free Upgrade Whether you consider Microsoft friend or foe, it's hard to deny that Windows 2000 Professional is the most stable, capable version of Windows yet. If you've come up against the flaws and limitations in Windows 95 or 98--and you aren't about to jump on the Linux bandwagon--you probably want Windows 2000 on your business PC. |
PC World
January 2006
Amber Bouman |
On Your Side: Dell Warranty Surprise Term of guaranteed operation runs from initial purchase, not arrival of replacement system, vendor says. |
InternetNews
June 28, 2006
David Needle |
Dell, the Ultra Service Provider? Dell has upgraded its Platinum service and support program to a new Platinum Plus program that provides the highest level of service to enterprise customers. The company is also adding two technology innovations to the service. |
PC World
June 2002
Sean Captain |
How To Buy the Best Stuff We share 41 timely tips for choosing the right computers and peripherals right now... |
PC World
August 2001
Anne Kandra |
Avoiding the Upgrade From Hell How to have the latest software without experiencing installation disasters... |
| Knowledge@Wharton |
Dell: It's Time to Diversify, Dude Dell is now reworking its bare-bones formula in an attempt to branch out from the PC market into more sophisticated, and profitable, computer systems. |
PC World
January 2006
Jeff Bertolucci |
Reliability and Service: The Best Companies to Buy From A poll on tech support and customer service indicates a trend away from phone support and movement toward web sites for better answers to questions. However, many don't like the slow response of web support. |
The Motley Fool
August 25, 2006
Rick Aristotle Munarriz |
Dell's Ditty Done Died Retreat is often as easy as wiping an entire product line off its virtual shelf, and that's exactly what Dell Computer has done with its DJ Ditty portable MP3 player. Investor, take note. |
PC Magazine
April 6, 2004
Jim Akin |
Better Corporate PCs These top 5 solutions couple intuitive and powerful software management tools with reliable PCs. |
PC World
February 2001
Anne Kandra |
Return to Sender--If You Can Time limits on returning a faulty new PC... |
The Motley Fool
June 3, 2005
Tim Beyers |
Dell's High on High-End The top PC maker will introduce a premium brand. Why? |
InternetNews
February 1, 2007
Ed Sutherland |
Could Vista Save Dell? Analysts say increased PC sales could help Dell dig its way out of a financial hole. |
CFO
September 15, 2003
Russ Banham |
Does Dell Stack Up? The company that triumphed by selling "good enough" technology wants to challenge IBM and Hewlett-Packard. Is it good enough? |
Fast Company
November 2004
Bill Breen |
Living in Dell Time Dell has replaced inventory with information, and that has helped turn it into one of the fastest, most hyperefficient organizations on the planet. Here's how Dell uses speed as the ultimate competitive weapon, and why rivals may never be able to catch up. |
BusinessWeek
May 30, 2005
Louise Lee |
Can The PC King Excel In Services? Dell's computer services operation is on a tear now, but maintaining that clip could be tough. |
PC World
February 2003 |
Letters to PC World Readers discuss technical support, Microsoft, and installing new apps. |
PC World
July 1, 2000
Mitt Jones |
PC Reliability & Service: Things Fall Apart In an exclusive survey, 16,000 readers told us that the quality of PC reliability and service has slipped. Imagine if your fridge were this much trouble.... |
PC World
June 2003
Grace Aquino |
On Your Side: Cut! Glitch Stops Home Movie Maker Older version of Dell's Movie Studio software refuses to capture video from a Sony Hi-8 camcorder. |
The Motley Fool
April 5, 2007
Matt Koppenheffer |
Dueling Fools: Dell Bull Michael Dell's return to the CEO post may not be the cure-all, but he does own around 10% of the stock and has a major vested interest in whipping Dell back into shape. Now's the time to buy in. |
BusinessWeek
October 8, 2007
Jack Ewing |
Where Dell Sells With Brick And Mortar In crucial economies overseas, Dell's old direct-sales model hasn't paid off. |
BusinessWeek
November 3, 2003
Andrew Park |
What You Don't Know About Dell A look at the management secrets of the best-run company in technology. |
