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CRM
February 12, 2015 |
Marketo, Sprinklr Partner with Hybris on Marketing Solution Integrations bring more customer data to SAP's hybris Marketing solution.   |
CRM
February 10, 2015
Oren Smilansky |
SAP Company Hybris Launches Contextual Marketing Platform The solution will integrate with SAP's Customer Engagement and Commerce Suite to help companies better understand the customer journey. |
CRM
September 17, 2015 |
OpenText Integrates with SAP hybris The integration of OpenText and SAP hybris lets companies manage digital assets across service, sales, and marketing. |
CRM
September 23, 2015 |
Deloitte Digital Introduces Customer Service Transformation Offering Deloitte Digital integrates SAP and Sprinklr solutions to help companies engage with customers. |
CRM
March 3, 2015 |
SAP to Launch hybris Marketing Solution for Telcos SAP will enhance SAP hybris Marketing with telco-specific contextual marketing. |
CRM
December 8, 2015 |
SAP Enhances SAP Digital for Customer Engagement The simplified CRM system provides marketing, sales, and service capabilities in one solution. |
CRM
November 20, 2015 |
Genband Partners with SAP Genband's platform augments SAP customer engagement solutions with advanced real-time communications capabilities. |
CRM
December 3, 2015 |
InsideView for Sales Integrates with SAP hybris Commerce InsideView will sell SAP hybris Commerce as part of its InsideView for Sales sales intelligence platform. |
CRM
May 20, 2014 |
SAP to Acquire SeeWhy SeeWhy's real-time behavioral marketing technology complement's SAP's hybris offerings. |
CRM
November 13, 2012
Leonard Klie |
SAP Puts CRM in the HANA Cloud SAP 360 Customer solution leverages in-memory computing, cloud, mobility, and collaboration tools. |
CRM
June 4, 2014
Sarah Sluis |
At Sapphire Now: SAP Intends to Shed Complexity Enterprise software needs consumer-level simplicity, says SAP CEO Bill McDermott |
CRM
May 15, 2013
Kelly Liyakasa |
SAP Furthers Push into Cloud-Based, Predictive Solutions SAP announces new people, customer, money, and supplier strategy. |
CRM
March 10, 2014 |
SAP Enhances Its Cloud CRM Portfolio New capabilities are added to sales, service, and marketing applications across the board. |
CRM
May 28, 2014
Maria Minsker |
SAP Launches Three Industry-Specific Customer Engagement Solutions Cloud solutions for the insurance, utilities, and retail verticals promise more customer centricity. |
CRM
May 6, 2015
Leonard Klie |
Sapphire Now Day 1: SAP Launches Updated SAP Lumira Latest Lumira version offers new visualizations and data access. |
CRM
May 7, 2015
Leonard Klie |
Sapphire Now Day 2: SAP Announces Updates to HANA for the Internet of Things Businesses undergoing a digital transformation should home in on SAP HANA, speakers say. |
CRM
June 4, 2015 |
hybris Launches SMB Partner Program for hybris Commerce BORN Group, Connexus, CrossView, Gorilla Group and Tacit Knowledge offer turnkey hybris Commerce solutions for the SMB market. |
CRM
October 29, 2015 |
Smartling Releases Translation Connector for SAP hybris Commerce Smartling's Global Fluency Platform enables translation and localization directly within SAP hybris Commerce. |
CRM
February 15, 2012
Leonard Klie |
SAP Embraces Cloud, Mobile Solutions SAP's new focus includes product enhancements that center around mobility, hosted offerings, analytics, and databases. |
CRM
November 11, 2014
Maria Minsker |
SAP Partners with Facebook to Offer Enhanced Audience Engagement Platform SAP's Customer Engagement Intelligence Suite will be integrated with Facebook's Custom Audiences platform. |
CRM
June 2014
Maria Minsker |
Adobe Reaches for the Peak at Its Annual Event Adobe is emerging as a key marketing player, but still has a way to go before competing with the top dogs. |
CRM
June 25, 2015 |
Hybris Partners with Google Analytics Partnership enables Hybris customers to implement and enhance optimization and reporting capabilities across their environments. |
CRM
January 2016
Maria Minsker |
Outlook 2016: How CRM Will Foster an Era of Good Feelings As tools mature and vendors rally around journey-driven solutions, organizations will be better equipped to please customers' ever-evolving demands |
CRM
October 9, 2014 |
SAP Partners with Birst The deal runs Birst business intelligence on SAP's HANA platform. |
CRM
December 17, 2015
Dave Nelson |
3 Tips for CRM Investment in the Digital Age With channels, interactions, and data proliferating, CRM strategies and tools are still key to superior customer experience. |
CRM
October 20, 2015
Oren Smilansky |
SAP Releases Jam Communities for SAP Hybris Commerce The solution aims to smooth connections between a brand's community pages and e-commerce platforms. |
CRM
March 17, 2011
Brittany Farb |
Verizon and SAP to Offer CRM in the Cloud Users will have access to SAP CRM from desktops and mobile devices. |
CRM
December 1, 2007
Coreen Bailor |
SAP's Midmarket Design SAP Business ByDesign is the company's new on-demand midmarket product; much of its success hinges on SAP's channel strategy. |
CRM
March 6, 2012
Leonard Klie |
SAP Expands Hosted Offerings The company releases SAP Business One OnDemand for smaller companies and expands cloud capabilities in BusinessByDesign. |
CRM
December 2015
Leonard Klie |
E-Commerce Gets Social Salesforce.com and SAP bring e-commerce capabilities to social communities |
CRM
June 2015
Michael Vickers |
Is Your CRM System Social Media Friendly? Empower collaboration to create customized experiences |
CRM
May 19, 2014 |
Microsoft and SAP Expand Their Partnership Microsoft's ongoing collaboration with SAP seeks to improve cloud and data interoperability and deliver new mobile and productivity solutions. |
CRM
July 2015
Barton Goldenberg |
From the CRM Trenches: A 30-Year Perspective Technology has changed everything but this: People are still the name of the game |
CRM
August 31, 2012
Patrick Dorsey |
Move from Social Media to Social CRM Five ways to bring your business up to speed. |
InternetNews
May 5, 2011
Vangie Beat |
SAP Expands StreamWork Collaboration The cloud-based enterprise social networking solution now integrates with SAP customer relationship management (CRM). |
InternetNews
September 9, 2010 |
Microsoft Delivers Dynamics CRM 2011 Beta Cloud and on-premise release includes close integration with Microsoft Outlook and reporting and visualization improvements. |
CRM
March 5, 2013 |
SAP Updates Customer OnDemand Solution Enhancements enable businesses to create more personalized customer experiences. |
InternetNews
January 13, 2011 |
SAPs Surprises With Big Q4 Results SAP had a record fourth quarter in sales. |
CRM
March 10, 2014
Maria Minsker |
SAP and Accenture Launch Joint Business Solutions Group The SAP-Accenture partnership will accelerate the time to value for joint solutions. |
CRM
April 25, 2014
Duke Chung |
In the Age of the Customer, Service and Engagement Will Define the Brand Customer service is becoming the next brand differentiator. |
CRM
August 2015
Barton Goldenberg |
From the CRM Trenches: A 30-Year Perspective, Part 2 Brace yourself: Mobility, social CRM, and wearables will create new challenges -- and opportunities |
InternetNews
May 19, 2011 |
SAP Launches New Software at Sapphire It was all about real-time, mobile applications at this week's SAP Sapphire Now conference. |
CRM
August 2013 |
The 2013 CRM Influential Leaders All of this year's Influential Leaders are at big, multibillion-dollar companies so, naturally, big things are expected of them. And this year they delivered. |
CRM
November 9, 2011 |
Accenture Rolls Out Private Cloud Solution in Support of SAP Applications The new solution leverages new SAP technologies to lower costs and boosts performance. |
CRM
May 1, 2008
Christopher Musico |
Vendors Go Virtual for Feedback Online communities are another way to get into customers' heads. |
CRM
May 2011
Brittany Farb |
The Suite Life Cements Customer Service CRM director Ven Bontha describes Cemex's transition to SAP CRM. |
InternetNews
September 15, 2010 |
SAP's New Analytics Apps Target Big Verticals SAP unwraps a set of 10 new SAP BusinessObjects business analytics applications. |
CRM
November 6, 2012
Leonard Klie |
Social Adds to CRM's Appeal Nucleus Research's Value Matrix highlights new functionality and integration capabilities. |
CRM
July 1, 2007
Coreen Bailor |
On the Scene: SAP Talks Enterprise SOA and Collaboration SAP emphasizes its enterprise services strategy and the significance of co-innovation. |
CRM
October 19, 2011 |
SAP Unleashes Real-Time Analytics in the Cloud SAP provides freedom to analyze data at a lower cost with SAP BusinessObjects BI OnDemand Solution |
