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| Knowledge@Wharton |
Flight Delayed Again? The Hub's the Rub New research shows that most of the delays due to air-traffic congestion are evidence of trade-offs made by an air travel system in which passengers get something in return for congestion -- more frequent service to a greater number of destinations...   |
Fast Company
David Lumb |
iPad Glitch Grounds Dozens Of American Airlines Flights American Airlines began issuing iPads with a dedicated app to pilots and copilots back in 2013 to replace heavy paper manuals and flight plans. Yesterday, those iPads crashed. |
CRM
May 31, 2011
Brittany Farb |
Passengers Are Increasingly Dissatisfied with Air Travel A new study shows customers are uncomfortable and inconvenienced. |
Salon.com
July 28, 2000
Elliott Neal Hester |
Out of the Blue Lies in the sky: An inside look at United Airlines' abysmal service. |
Search Engine Watch
November 9, 2005
Gary Price |
Real-Time Flight Tracking Want to check on the status of a flight that's currently in the air? The major search engines and other specialized services offer real-time flight tracking services that show you the status of major airline flights. |
PC Magazine
August 11, 2008
Logan Kugler |
8 Tricks to Beat Airport Delays These Web sites and flight tracking tools will help you get a leg up on other passengers and avoid getting stranded. |
InsideFlyer
June 2009 |
New Delta Bag Fee Most domestic airlines charge bag-check fees when flying within the U.S. However, Delta Air Lines is the first U.S.-based airline to charge passengers $50 to check a second bag on flights to international destinations. |
InsideFlyer
November 2012 |
Spirit Airlines Adds Online Award Booking Fourteen years after the first airline, Northwest Airlines, introduced online award booking for members, Spirit Airlines has finally announced that FREE SPIRIT members can search for and book award tickets online. |
Salon.com
July 28, 2000
Stephen Yafa |
Unfriendly skies Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." |
Search Engine Watch
August 2, 2006
Chris Sherman |
Search Tools for Air Travelers If you're planning to fly somewhere, these sites can enhance and supplement your experiences with online travel search engines. |
CIO
August 1, 2003
Todd Datz |
American's CIO Carries On Still flying: American Airlines CIO Monte Ford continues to pursue IT goals in a turbulent corporate climate. |
Aviation History
January 2007 |
Letter From the swashbuckling days of the post-World War I barnstormers to long-distance flying feats such as Charles Lindbergh's iconic solo flight across the Atlantic Ocean in 1927, the appeal of flight was on a dizzying climb. |
Popular Mechanics
November 23, 2009
Matt Molnar |
Airbus A380 Completes First Commercial Europe-U.S. Flight Air France on Friday became the first European airline to operate the double-decker Airbus A380 in commercial service, completing its inaugural flight from Charles De Gaulle Airport in Paris to John F. Kennedy Airport in New York. |
Salon.com
November 13, 2001
Damien Cave |
"It couldn't have come at a worse time" Former Transportation Secretary Sam Skinner explains how the crash of American Airlines Flight 587 will affect the air travel industry... |
The Motley Fool
August 26, 2008
Tim Beyers |
How to Make Airlines Profitable Again Here's the simple truth of the airline industry: Every carrier -- and I mean every carrier -- needs to raise fares. |
CRM
January 2013
Marshall Lager |
Flying Colors? Consider what your flight attendants can control before giving them attitude. Airline travel makes me think about customer experience. |
Popular Mechanics
December 20, 2007
Erin Scottberg |
Anatomy of Lost Luggage: How to Track Your Bags (and Save 'Em) Find out how luggage gets lost -- and what you can do to minimize the risk. |
Salon.com
August 18, 2000
Diane Seo |
Sorry we ruined your vacation After a summer of chaos, will United's apologies and free miles be enough to appease customers? |
IEEE Spectrum
August 2008
Tekla S. Perry |
Airlines: Got Fuel? Airlines are now putting the minimum amount of fuel in planes necessary to reach their destination, but are they underestimating the amount they need? |
The Motley Fool
October 6, 2004
Jeff Hwang |
Rough September at JetBlue Despite the lower report, the stock is up slightly today, as the news was as expected. |
InsideFlyer
July 2011 |
UA and CO As United and Continental continue toward their merger, customers can now shop for flights, obtain seat assignments and check their flight status on united.com or continental.com when traveling on either airline. |
The Motley Fool
January 5, 2004
Selena Maranjian |
Starring Southwest Airlines Reality TV hits the airport in a transplant of a British series whose American incarnation will star Southwest Airlines |
InsideFlyer
January 2009 |
Zagat Reveals Top Airlines Zagat recently released the names of top-rated domestic and international airlines and airports, based on a survey of 9,950 frequent flyers and travel professionals. |
InsideFlyer
August 2009 |
Supersize your HawaiianMiles Hawaiian Airlines has joined other airlines in offering members the option to purchase additional miles at a lower cost than buying miles without flying. |
HBS Working Knowledge
August 31, 2011
Julia Hanna |
Improving Fairness in Flight Delays Airlines and the FAA don't like flight delays any more than passengers, but what's to be done? Researchers propose a "fairness" system that could save travelers time and service providers millions of dollars annually. |
The Motley Fool
September 7, 2004
Tim Beyers |
US Airways Stalls Turbulent times continue as the airline's pilots reject a new contract. What's it all add up to for investors? It's hard to say for sure. |
The Motley Fool
July 30, 2007
Dan Caplinger |
Air Travel Survival Guide Nothing's worse than needing a vacation from your vacation after dealing with travel difficulties. With the right combination of luck and skill, however, you can navigate yourself into a winning trip no matter what happens. |
National Defense
December 2013
Valerie Insinna |
Air National Guard Considers Replacing Manuals With Tablets The Air National Guard is studying whether pilots may be able to replace paper copies of reference manuals with electronic versions stored on a tablet. |
The Motley Fool
September 1, 2011
John Maxfield |
Why It May Be Time to Buy Southwest Airlines This airline stock is ready for departure. |
CIO
March 1, 2004 |
Turn Off That Phone! - Airline Safety Flight navigation disrupted. Instrument readings corrupted. Cockpit radio communications confused. All because some people didn't turn off their mobile phones. |
InsideFlyer
March 2010 |
Unredeemed Awards It's hard for us to imagine FFP members letting their miles and flight awards expire, but unaware or disinterested members miss out on thousands of opportunities for free travel. |
The Motley Fool
February 21, 2007
Tim Beyers |
Quick Take: Vouching for JetBlue A $30 million investment may be just the beginning for this airline. Investors, take note. |
The Motley Fool
August 14, 2008
Rich Duprey |
Why Are Airline Stocks Flying High? Just a few months ago, soaring oil prices supposedly sounded their death knell. |
The Motley Fool
May 23, 2011
Aimee Duffy |
On the Merge of Greatness? Will Southwest reign supreme or end up just like all the other airlines? |
InsideFlyer
October 2014 |
Airline Loyalty Anyone? A recent poll conducted by TheStreet found that 63 percent of Americans do not have an airline they prefer to fly. |
The Motley Fool
June 1, 2004
Rich Smith |
Southwest Sails Higher As major airlines lose pricing power, Southwest finds it. Who's on top now? |
Salon.com
May 16, 2000
Elliott Neal Hester |
Eating on the fly Better than anyone, flight attendants know the nightmare that is airline food. |
The Motley Fool
December 30, 2004
Tim Beyers |
Is Continental Crazy? The airline is on track to lose $200 million during the year. How about spending $1 billion more? There are plenty of reasons to doubt all of the domestic airlines, but it's hard not to love the boldness of Continental's move. |
The Motley Fool
January 15, 2010
Rick Steier |
This Stock Has Soared for a Generation There are many reasons why Southwest stands out in the airline industry. At its core, it's all about the employees. |
BusinessWeek
September 29, 2003 |
David Neeleman, JetBlue When Neeleman set out three years ago to build his startup airline, JetBlue, he bet big on the Net and took chances on things nobody had tried before. Look at JetBlue's reservation center in Salt Lake City. You don't see it? That's because its sales agents all work from their homes. |
BusinessWeek
May 6, 2010
Paul M. Barrett |
Airline Mergers Aren't Storybook Romances The Continental-United tie-up makes sense in a bloated industry, but history shows that big airline mergers yield mediocre results at best. |
Salon.com
August 23, 2002
Patrick Smith |
Ask the pilot How hard is it fly an airliner? And why can't I keep my tray table down during takeoff? |
The Motley Fool
August 4, 2010
Andrew Bond |
Bearish on the Airlines Pricing may be the biggest issue that airlines face in their battle with one another. |
InsideFlyer
October 2008 |
Blurring the Lines of Loyalty Starwood Preferred Guest is blurring the lines between hotel and airline loyalty programs. Hotel points? Award flights? |
InsideFlyer
June 2008 |
Business Travel Industry Eyes Delta/Northwest Eighty percent of those responding to a recent survey indicated that further consolidation of the U.S. airline industry by 2009 was "inevitable." |
Fast Company
May 2009
Greg Lindsay |
Honeywell's GPS-based Landing Tech Could Save Airlines Billions The first salvo against interminable flight delays is Honeywell's new GPS-based landing technology. It could also save billions for the airlines. |
The Motley Fool
August 9, 2007
Dan Caplinger |
Will Virgin Save You Money? Virgin America, the newest part of the British Virgin Group, started flying yesterday, offering discounted promotional fares to raise business. For existing carriers, this is bad news. For transcontinental passengers, it could be good. |
Popular Mechanics
December 15, 2009
Matt Molnar |
Boeing 787 Dreamliner Finally Gets Off the Ground Boeing today sent its new 787 Dreamliner on her maiden test flight, marking the first time a mostly composite airliner has taken to the air. |
The Motley Fool
August 31, 2004
Tim Beyers |
Airfares Head North by Northwest The airline attempts to offset revenue shortfalls with a new tax on tickets. |
The Motley Fool
November 16, 2006
John Dutemple |
A Modest Proposal for Airlines An open letter to all airline CEOs. As the major airlines plan to consolidate once again, here are suggestions on how to run them right. |
