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CRM
April 10, 2013
Kelly Liyakasa |
SugarCRM Looks to Tackle CRM Usage Hurdles Planned summer launch of Sugar 7 emphasizes user, customer engagement.   |
CRM
April 29, 2014
Sarah Sluis |
SugarCon: SugarCRM Product Road Map Focused on Customer Insights SugarCRM's intelligence panel enables closer views of customer integrations, graphs. |
InternetNews
April 13, 2010 |
Sugar Updates Open Source CRM Platform With v6 Open source CRM platform headed by Sugar debuts in version 6, promising a simplified menu and faster search, helped in part by a new REST-powered Ajax layer. |
CRM
November 12, 2013
Sarah Sluis |
SugarCRM Introduces Sugar UX Solution A software redesign aims for user-friendly changes. |
InternetNews
August 27, 2007
Sean Michael Kerner |
SugarCRM 5 Pulling Against Closed Source CRM Some might think the deck is stacked against open source CRM. SugarCRM's John Roberts is out to prove them wrong. |
InternetNews
July 13, 2010 |
Open Source, Commercial Diverge in SugarCRM 6 Sugar CRM may have open source technology at its core, but with the latest release of its customer-relationship management platform offers two different interfaces for the commercial and community versions. |
InternetNews
December 12, 2005
Sean Michael Kerner |
SugarCRM Sweetens Open Source CRM SugarCRM 4.0 is set to debut this week with a new features in the commercial open source CRM enhanced workflow, reporting and marketing automation software. |
CRM
February 6, 2014
Sarah Sluis |
SugarCRM CEO Larry Augustin: 'CRM Space Has Underinvested in the Needs of the Individual' SugarCRM will devote its engineering budget to user-friendly changes in 2014. |
CRM
April 30, 2014
Sarah Sluis |
SugarCon Day 2: CRM for the Customer and the Employee How to align CRM so it meets the needs of both. |
CRM
August 30, 2013 |
SugarCRM Teams up with HootSuite The SugarCRM app for HootSuite helps sales and customer service teams engage and create new leads and cases directly from social media messages and profiles from within the HootSuite dashboard. |
CRM
September 19, 2014
Sameer Bhatia |
5 Reasons Your CRM Is Failing (and What You Can Do About It) Don't let these common, but fixable, obstacles stand in the way of CRM success. |
CRM
August 14, 2012
Judith Aquino |
The Future of CRM According to Vendors Execs share thoughts on customer trust, brand experience, and social CRM. |
InternetNews
January 31, 2005
Sean Michael Kerner |
SugarCRM Upgrades Core Suite Sugar Open Source Edition 2.5 expands the CRM interface to include Web portal tools, according to the company, while Sugar Professional Edition includes integration with wireless devices in addition to new Web portal tools. |
CRM
August 13, 2010
Umberto Milletti |
3 (Easy) Keys to a Successful CRM Application If you're looking to get involved in the growing CRM app ecosystem, there are three key things to keep in mind. |
CRM
January 2016
Maria Minsker |
Outlook 2016: How CRM Will Foster an Era of Good Feelings As tools mature and vendors rally around journey-driven solutions, organizations will be better equipped to please customers' ever-evolving demands |
CRM
April 9, 2013
Kelly Liyakasa |
Customers Expect Companies to "Know" Them Larry Augustin, CEO of SugarCRM, says buyers have changed, and so must companies. There are some 18 million CRM users with an average annual investment of $22 billion. In short, "we're in a fast, vibrant, and growing industry," Augustin added. |
CRM
August 2013 |
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. |
CRM
June 2014
Maria Minsker |
SugarCRM Maximizes Efficiency for RedGlaze Network of Companies The management platform builds strong results across the workforce of a diverse architectural and engineering group. |
CRM
October 21, 2013
Maria Minsker |
Microsoft Dynamics CRM Forms Strategic Alliance with InsideView The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service. |
CRM
November 18, 2015 |
Azuqua Releases Azuqua for Customer Success AZuqua for Customer Success integrates data and workflows from disparate CRM, marketing automation, service, and support applications. |
CRM
February 2014
Paul Greenberg |
CRM in the Age of Customer Engagement When definitions are in flux, flexibility is key. |
InternetNews
August 16, 2005
David Needle |
SugarCRM Expands Open Source Package The firm's suite now reaches a wider range of business environments. |
CRM
September 11, 2015
Leonard Klie |
Microsoft Introduces Updates in Microsoft Dynamics CRM 2016 Microsoft Dynamics CRM 2016 will feature enhancements in productivity, intelligence, mobility, and customer service. |
CRM
March 28, 2014
Glenn Johnson |
5 Tips for Making CRM an Enterprise Portal Focus on revenue to drive project objectives. |
CRM
April 25, 2014
Connor Marsden |
CRM Technology as a Business Planning Tool Sharing essential information is key to meeting customer demands. |
PC Magazine
August 28, 2006
Matthew D. Sarrel |
Sugar Enterprise 4.5 On Demand What do you get when you spend a fortune on a proprietary customer-relationship manager? Locked in. Bust out with SugarCRM. |
CRM
January 23, 2013
Judith Aquino |
NextPrinciples Debuts Social Analytics and Engagement Platform Insight-To-Action lets businesses integrate social conversations into CRM systems. |
InternetNews
April 11, 2007
Sean Michael Kerner |
The Sweet Stuff is Sugar's Exchange SugarCRM is growing via its SugarExchange marketplace, which offers production-quality, third-party extensions for a fee. |
CRM
April 2015
Oren Smilansky |
How to Select a CRM System Whether it's your first solution or your fourth, these tips will help make the vendor selection process easier. |
CRM
December 2014
Esteban Kolsky |
Why CRM Is Not Dead Simple interactions give way to end-to-end experiences. |
CRM
November 2013
Paul Korzeniowski |
Mobile CRM Is Slow to Take Hold Integration hurdles slow deployments as systems largely fail to deliver significant value to users. |
CRM
September 16, 2014
Leonard Klie |
Microsoft Previews Dynamics CRM 2015 Updates to Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing will help marketers and salespeople collaborate more effectively. |
InternetNews
February 14, 2006
Sean Michael Kerner |
Microsoft Adds Some Sugar To Windows Microsoft and open source CRM vendor SugarCRM are collaborating in a technical partnership that will see a new Windows version of SugarCRM released under a Microsoft Shared Source license. |
CRM
May 2015
Leonard Klie |
At Microsoft Convergence, Dynamics CRM Gets a Major Overhaul for 2015 Microsoft's user conference highlights product launches and integrations around its CRM line. |
CRM
February 2015
Paul Greenberg |
Gloomy CRM Forecasts Lead to New Opportunities The technology's benefits are too obvious to ignore. |
CRM
October 14, 2011
Leonard Klie |
SugarCRM Harnesses the Power of IBM SmartCloud Sugar 6 becomes the first CRM product available through IBM's software-as-a-service platform. |
CRM
December 2014
Leonard Klie |
5 Hot Customer Service Technologies The latest innovations add a sense of immediacy to customer interactions. |
CRM
September 27, 2013
Nigel Turner |
Why CRM Fails Independent analyst firm Ovum suggests that poor-quality data is costing U.S. businesses around $700 billion a year, or 30 percent of the average company's revenue. |
CRM
July 2007
Marshall Lager |
The Alignment CRM capabilities and business processes enable technology to shine. |
Inc.
October 1, 2009
John Brandon |
How to Track Customers With CRM Tools How SugarCRM and Zoho, two of the best free CRM software programs, stack up. |
InternetNews
July 26, 2006
Sean Michael Kerner |
Sugar 4.5 Gets 'AJAXed' The CRM package debuts Windows and Linux versions in its AJAX makeover. |
CRM
March 25, 2011
Jim Davies |
Applying the Eight Building Blocks of CRM to Social Media How to improve the effectiveness and long-term success of social CRM initiatives |
CRM
October 12, 2015
Jeff Erhardt |
6 Ways Machine Learning Can Generate More CRM Value Making sense of data, becoming more efficient, and, most important, pleasing customers can now be done on a large scale. |
Investment Advisor
July 1, 2011
Spenser Segal |
The Relationship Manager Customer relationship management software can help you grow your business, but many advisors don't take advantage of all that the technology has to offer. |
CRM
January 25, 2013
Benjamin Lederer |
Making Use of Social Media Data A social CRM or contact management system can function as your business command center, supplementing contact, company, and industry information with social data, including profiles and comments. |
CRM
September 2007 |
The 2007 Market Awards: Rising Stars Here are rising stars that reflect the CRM industry's emerging trends, its continuing reach, and its ongoing aspirations. |
CRM
September 2015
Michael Vickers |
Is Your CRM System Aligned with Your Entire Business? For peak efficiency, your enterprise solution needs to wear many hats |
CRM
July 18, 2010
Lauren McKay |
Microsoft Puts a 2011 Face on Dynamics CRM At its Worldwide Partner conference, Microsoft presented partners with an application marketplace and a slew of new capabilities for Microsoft CRM users. |
CRM
December 2007
Marshall Lager |
It's All Coming 2.0gether As 2007 ends, and 2008 looms ahead of us, patterns are beginning to emerge: The future of business may not be in the hands of the executives, but those of the customer instead. And yet, hasn't it always been that way? |
InternetNews
September 1, 2006
Sean Michael Kerner |
John Roberts, CEO, SugarCRM The CEO of the open source startup SugarCRM opens up about what it takes to be successful in a market dominated by proprietary solutions. |
