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CRM
November 2014
Donna Fluss
Is It Time to Move Your Contact Center to the Cloud? Make sure you understand the myths and realities. mark for My Articles similar articles
Bank Technology News
November 2010
John Adams
How to Tame the Cloud's Electrical Storm Cloud computing is often portrayed as a bastion of efficiency, replacing bloated legacy data centers and saves time, equipment, maintenance and energy for banks. The real picture is far more complex. mark for My Articles similar articles
CRM
July 2, 2014
Robert Killory
The Contact Center Revolution While the benefits of the cloud are obvious, figuring out the logistics is less clear. mark for My Articles similar articles
InternetNews
December 2, 2009
Verizon Pitches Cloud Consulting for Enterprises Verizon looks to help businesses manage and maintain services in the cloud. mark for My Articles similar articles
CRM
September 2015
Leonard Klie
Contact Centers Continue Cloud Migration ContactBabel sees huge growth in hosted customer support mark for My Articles similar articles
CRM
February 2014
Donna Fluss
Exploring the Role of Cloud-Based Contact Center Solutions Adoption is growing, but concerns remain. mark for My Articles similar articles
InternetNews
August 16, 2010
Central Desktop Looks to Unseat SharePoint With its new Central Desktop for Office, the firm is offering users a cloud-based solution that promises to deliver much of the function of SharePoint at a fraction of the cost. mark for My Articles similar articles
InternetNews
September 24, 2010
IBM Experimenting With Cloud-Based UC Service IBM is weighing the pros and cons of expanding its Integrated Communications Services to include a cloud-based unified communications offering. mark for My Articles similar articles
CRM
January 2015
Donna Fluss
Navigating the Cloud-Based Contact Center Infrastructure Market Ease of use is key consideration for potential buyers. mark for My Articles similar articles
InternetNews
September 13, 2010
Novell Debuts Tool to Manage Private Clouds With its new Cloud Manager solution, Novell is looking to simplify the management of cloud-based infrastructure and integrate IT and business operations. mark for My Articles similar articles
InternetNews
November 2, 2010
HP's Details Hybrid Approach to Cloud Services HP has an "Instant-On" vision of how cloud services can enhance the traditional data center infrastructure. mark for My Articles similar articles
CRM
April 26, 2011
SMBs Are Taking to the Cloud A new survey by Really Simple Systems finds growing use of social media and cloud-based CRM systems among small and midsized firms. mark for My Articles similar articles
InternetNews
October 19, 2010
Google Brings Enterprise Search to the Cloud The Google Search Appliance, Google's enterprise search offering, is getting an upgrade with a new feature called Cloud Connect, offering personalized results drawn from a variety of sources outside of the company. mark for My Articles similar articles
InternetNews
March 29, 2011
40 Percent of Small Businesses to Move to Cloud Survey shows growth in cloud apps and services among small and medium businesses. mark for My Articles similar articles
InternetNews
July 27, 2010
SaaS to Continue Enterprise Surge: Gartner Latest forecast from IT market research Gartner projects that businesses will continue their transition to service-oriented computing over the next four years. mark for My Articles similar articles
CRM
June 2012
J. David Lashar
Smarter CRM Sometimes, the cloud is not enough. Smarter organizations are realizing that they need to go beyond a CRM strategy of migrating transactional applications into the cloud. They are pursuing next-generation CRM strategies centered on serving customers. mark for My Articles similar articles
CRM
January 2016
Donna Fluss
Cloud-Based Contact Centers: The Sky's the Limit The market is starting to soar thanks to flexibility, cost-effectiveness, and ever-increasing reliability mark for My Articles similar articles
InternetNews
October 29, 2010
Cloud Computing Survey Has an IT Focus The Appirio-sponsored survey of IT decision-makers, highlights both cloud computing's potential and misconceptions that could be limiting its wider adoption. mark for My Articles similar articles
InternetNews
June 29, 2010
McAfee Rolls Out SaaS Cloud Security Suite With its latest offering, SaaS Web Protection, security vendor McAfee is aiming to deliver a cloud-based software portfolio to combat malware and other online threats. mark for My Articles similar articles
InternetNews
January 19, 2010
BMC Offers Cloud-Based Management Software IT management and automation software developer gives customers more flexibility with its latest Software-as-a-Service offering. mark for My Articles similar articles
Investment Advisor
May 2010
Dan Skiles
Don't Get Lost in the Cloud Beyond the hype, what cloud computing means for advisors. mark for My Articles similar articles
Managed Care
June 2007
Nations Rated On Health Care Despite having the costliest health care system in the world, the United States ranks last compared with five other affluent countries on measures of quality, access, efficiency, equity, and outcomes, according to a survey analysis. mark for My Articles similar articles
InternetNews
September 10, 2010
Software Delays Persist in Cloud, SaaS Era Despite new, faster modes of distributing software, many enterprises still cling to traditional models, often resulting in significant delays, according to a recent survey of professionals. mark for My Articles similar articles
InternetNews
March 30, 2010
SAP Rolls Out Cloud-Based Collaboration Apps StreamWork is designed to help businesses share, access and manage their content online from the cloud. mark for My Articles similar articles
CRM
December 27, 2013
Glen Schrank
Cloud Adoption Hits C-Level Resistance Companies need to bridge the technology disconnect. mark for My Articles similar articles
InternetNews
November 24, 2008
Richard Adhikari
IBM Unveils Cloud Certification, Consulting Plans IBM makes an even more aggressive push into the cloud. But will it help consolidate industry standards? mark for My Articles similar articles
Wall Street & Technology
December 2, 2009
Penny Crosman
Industry Aims to Secure Cloud The obstacle to large financial firms' use of public clouds has been security, but industry groups and vendors are working to fix this. And internal clouds, protected within a firm's own firewalls, are under construction. mark for My Articles similar articles
InternetNews
September 20, 2010
Google Brings Two-Factor Security to Cloud Apps In an effort to bolster the security of its portfolio of cloud-computing applications, Google has added two-factor authentication as it courts the enterprise market. mark for My Articles similar articles
CRM
December 18, 2014
Spoken Partners with Avaya on Cloud Contact Center Solutions The partnership yields a hybrid cloud contact center as a service offering. mark for My Articles similar articles
InternetNews
June 7, 2010
Google Talks Up Cloud Security Features Google's efforts to become a viable alternative for enterprises looking to store and manage their data in the cloud will largely be determined by its ability to provide ironclad security. mark for My Articles similar articles