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InternetNews
March 31, 2009
Michelle Megna |
Skype for iPhone Lands at Apple App Store The new Internet phone app for iPhone makes its debut as the company defends limiting calls to Wi-Fi only.   |
CRM
September 25, 2015
Leonard Klie |
Zappix Expands Global Support for Its Visual IVR Zappix now allows companies to provide visual IVR mobile smartphone solutions for iPhone, Android, and the Web in multiple languages. |
InternetNews
October 27, 2009 |
Google Voice Has Your Number Google has tweaked its call-management app to allow callers to keep their existing mobile phone numbers. |
InternetNews
July 28, 2009 |
Apple Denies Google Voice App for iPhone Is Apple bowing to AT&T in rejecting Google Voice for the iPhone? |
InternetNews
January 26, 2010 |
Google Throws Its Voice at iPhone, Palm Pre Despite its position as a mobile competitor, Google continues to support multiple platforms that compete with its Android-powered devices. |
The Motley Fool
November 17, 2010
Carl Bagh |
Google Voice App Now on Apple iPhone Apple's acceptance of Google Voice and its recent acceptance of an app by Skyfire that translates Adobe flash code into HTML speaks of Apple's slow but imminent conversion towards an open approach regarding its app store. |
CRM
January 2012
Leonard Klie |
Can Mobile and IVR Avoid a Fight? Customer interaction technologies should support one another, not compete. |
InternetNews
November 17, 2010 |
Google Voice Finally Welcomed Aboard iPhone Some 16 months after Apple initially rejected Google's iPhone app for its Voice communications service, the drama is finally over. |
InternetNews
September 14, 2009 |
Palm OKs Google Voice as iPhone Stays in Limbo Apple's handling of Google's Internet phone app for the iPhone sparked an FCC inquiry, but Palm 'thinks different' by embracing a third-party version for its app store. |
CRM
April 16, 2015 |
Zappix Launches Visual IVR Big Data Analytics Zappix Visual IVR now includes a big data analytics suite, allowing companies to get a true picture of multichannel interactions. |
InternetNews
August 21, 2009 |
AT&T Claims Innocence in Google-iPhone Flap Apple confirms that it alone polices the iPhone app store in regulatory filings concerning decision to block Google's VoIP app. |
Information Today
February 19, 2015 |
Thomson Reuters Boosts Boards of Directors' Productivity Thomson Reuters introduced a new iPhone app for its BoardLink service, which gives boards of directors a secure workflow solution and access to company and business intelligence information. |
Popular Mechanics
July 2008
Mike Kobrin |
iPhone Starts Mobile Voice Mail 2.0: Comparison Test There are now several services offering schemes to make voice mail easier. |
The Motley Fool
August 11, 2008
Tim Beyers |
Apple's Newest Store Sells $30 Million The Apple App Store has the potential to create a rich, iPhone-selling array of services. Neither draconian contracts nor technical issues should be allowed to stunt its development. |
InternetNews
July 12, 2010 |
Google Eases Path for Android Developers As it continues efforts to ratchet up the challenge to Apple's iPhone, Google has introduced a new point-and-click visual tool for developers to build mobile apps. |
InternetNews
December 16, 2009 |
Bing Makes Its iPhone Debut Microsoft's Bing search unit announced the "Bing App" for the iPhone and iPod Touch has been accepted and is available for free download at the iPhone App Store. |
PC Magazine
June 22, 2010
Jamie Lendino |
Skype 2.0 (iOS) Review & Rating Despite some issues, Skype 2.0 remains a must-download, even if its star feature -- 3G calling -- can be unreliable in practice. Stay near a Wi-Fi hotspot, and you can save plenty of money on calls. |
InternetNews
March 17, 2009
David Needle |
Apple Makes 'Push' With New iPhone Software The iPhone 3.0 OS will sport some long sought-after features. But users will have to wait a bit longer. |
InternetNews
July 24, 2009 |
Google Latitude Finds its Way to the iPhone Latitude brings location awareness via the Safari browser, not the App Store. |
InternetNews
February 3, 2010 |
Cisco Unified Communications to Support iPhone Cisco sees the iPhone as a key part of its unified communications strategy in the mobile enterprise app space. |
InternetNews
October 12, 2010 |
New Yahoo Messenger for iPhone Yahoo Messenger 2.0 gives users the ability to make free video and voice calls. |
CIO
May 21, 2012
Tom Kaneshige |
Mobile App Standoff: Web App Vs. Native App For resources-strapped companies that want to get in the mobile app game, a Web app tuned for smartphones and tablets is a wise choice. Just ask Texas insurance provider ANICO. |
CIO
February 24, 2012
Shane O'Neill |
Android On Call: Hospital Builds Custom Mobile App for Patient Data Palomar Pomerado Health in San Diego built its own Android app for accessing real-time patient information, with Cisco Cius tablets providing the added bonus of voice and video. And an iOS version is coming up, stat. |
Information Today
September 29, 2015 |
Khan Academy Rolls Out New Apps Khan Academy released a redesigned app for iPhones and its first app for Android phones. |
CRM
January 2015
Leonard Klie |
In Customer Service, It's More Efficient to Be Effective Rushing customers off the phone might cut costs, but ignores the potential for greater value. |
The Motley Fool
December 26, 2010
Christian Zibreg |
Skype Teases iPad App, Voice Calling, Verizon iPhone A document appeared and then vanished, giving us a peek into Skype's plans. |
InternetNews
July 1, 2010 |
Yahoo Previews New iPhone E-Mail Yahoo opts for HTML5 to power the slick new iPhone application for its e-mail client, offering the vague promise that the app will hit the market "pretty soon." |
PC Magazine
June 25, 2010
Sascha Segan |
Apple iPhone 4 (AT&T) The iPhone 4's new screen and camera are a real treat for the eyes, but the new model won't solve any reception issues you've had with previous iPhones. |
InternetNews
October 5, 2009 |
Vonage iPhone App Debuts Amid lingering controversy over its handling of VoIP apps, Apple approves the Vonage Internet phone app for the iPhone. Analysts say mobile VoIP is hot. |
CIO
December 1, 2010
Tom Kaneshige |
One Enterprise's Two-Year Apple Mobile Makeover Apple gadgets aren't fit for the enterprise? RehabCare begs to differ: This healthcare provider embraces iPhones, iPads and iPod Touches and relies on custom-built iOS apps to improve patient care and beat up the competition. |
InternetNews
October 24, 2008
David Needle |
More Sillyware for the iPhone A startup called Smule is one of many looking to leverage the levity the iPhone enables with some innovative twists. |
IndustryWeek
October 19, 2011 |
Top Five Apps For Executives on the Go Recommendations to stay on top of your business while running a company from the road. |
PC Magazine
December 1, 2009 |
The Top 100 Free Apps For Your Phone Get the best free apps for your iPhone, BlackBerry, Android or almost any other phone with our hand-picked list. |
InternetNews
September 24, 2010 |
Cisco Ramps Up iPhone Security With New App Networking heavyweight Cisco has released its AnyConnect Security Mobility software for Apple's iOS 4.1 mobile operating system, bringing a new level of information assurance to the iPhone. |
PC Magazine
August 1, 2009
Logan Kugler |
Take Screenshots with Your iPhone Capturing screenshots from any application or from the home screen is easy on the iPhone. |
InternetNews
November 14, 2008
David Needle |
Google to iPhone Users: 'Talk to Me' The Google Mobile App for the iPhone now includes speech recognition for searches. |
InternetNews
July 28, 2010 |
Mobile Apps Are Hot, But Are They Safe? The proliferation of mobile apps for the smartphone market is big business but security experts are warning that many of the apps are built on third-party code that may not be properly vetted for security risks. |
The Motley Fool
January 27, 2010
Anders Bylund |
Google Hacks the iPhone Google Voice still won't run as an application on Apple hardware, but Google found a magic bullet that can resolve the dispute. |
CRM
February 2015
Leonard Klie |
The Hidden Sources of Poor Customer Service Interactions should be designed with the customer in mind. |
CRM
March 2014 |
The 2014 CRM Rising Stars All of these companies add significant value to the customer experience. And, because of this, they have the potential to soar. Congratulations to this year's group of high flyers. |
InternetNews
September 28, 2009 |
Apple's Bragging Rights: 2 Billion App Downloads Apple's App Store today surpassed 2 billion downloads, proving that the iPhone maker still reigns supreme in the mobile app world. |
InternetNews
July 15, 2009 |
Google Voice Takes VoIP to Android, BlackBerry Google's Internet phone service debuts in Android and BlackBerry apps. Should carriers and Skype be worried? |
The Motley Fool
November 2, 2009
Eric Jhonsa |
Is Apple Becoming the Microsoft of Wireless? The App Store's success might make it happen, but challenges remain. |
PHONE+
August 6, 2009
Tara Seals |
Bad Apple: The Anti-iPhone Backlash Begins? Backlash from blocking the Google Voice app for the iPhone and news that there are several security glitches in the iPhone have tarnished Apples already faltering reputation among the user community. |
PC Magazine
December 1, 2009
Sean Ludwig |
Top 40 Free iPhone Apps We tracked down 40 great iPhone apps including utilities, games, and social networking services that don't cost a cent. |
InternetNews
November 12, 2009 |
Apple Gives iPhone Developers App Status Tracker Apple is taking a step toward shining some light on its iPhone application vetting process by providing a new way for app developers to track the status of programs they've submitted to the company's App Store. |
CRM
December 4, 2015
Gregory Pal |
Why Customer Service Is Marketing -- and How to Get It Right In today's marketplace, savvy businesses are using unique technologies to up the ante on customer experience across all channels -- which translates into customer retention and higher sales. |
CRM
June 30, 2015 |
IVR Technology Group and Jacada Partner Jacada will offer Visual IVR technology to IVR Technology Group's customers. |
Fast Company
Pavithra Mohan |
Google's iOS App Just Got A Smart Update Now, you can ask Google anything while browsing pages in its app, and the app will respond based on what you are searching at the time. |
The Motley Fool
July 21, 2009
Tim Beyers |
Ma Bell Goes Blind And she's killing the iPhone in the process. |
