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Popular Mechanics
July 2008
Mike Kobrin |
iPhone Starts Mobile Voice Mail 2.0: Comparison Test There are now several services offering schemes to make voice mail easier.   |
Fast Company
Pavithra Mohan |
If You Still Check Your Voicemails, Apple May Have Siri Transcribe Them The company is piloting a service called "iCloud Voicemail" that would have Siri transcribe your voicemails. |
Fast Company
Rose Pastore |
JPMorgan Chase Ends Company Voicemail According to the Associated Press, the largest bank in the U.S., JPMorgan Chase, has ended voicemail services for about half of its 136,000 consumer bank employees. |
InternetNews
August 21, 2007
David Needle |
Visual Voicemail a Cure For iPhone Envy? Acision has announced the launch of Visual Voicemail, a fully integrated, easy-to-use graphical multimedia interface it said dramatically improves the mobile voicemail experience. |
Entrepreneur
August 2007
Amanda C. Kooser |
Speech-to-Text Technology Your mobile phone voice mail is no longer restricted to living -- and expiring -- on your phone system. New services transform voice messages into text. |
InternetNews
December 13, 2004
Erin Joyce |
Updating Voicemail for the IP Generation Communications and Voice over IP software provider Avaya is throwing voicemail a kind of birthday bash with an update of its IP telephony suite. |
InternetNews
July 31, 2009 |
Mobile's Growing Power and Reach on Display Companies look to bring more capabilities to mobile platforms, including a social app store and enhanced voice recognition. |
InternetNews
March 12, 2009
Michelle Megna |
Google Dives Into Phone Call, Voicemail Services Will Google's new managed communications service vanquish the VoIP industry or become another Checkout? |
InternetNews
October 24, 2006
David Needle |
Giving Voice to Text Messages Beta of voice recognition text message software beats Guinness world record holder. |
Inc.
June 2007 |
Voice Mail 2.0 Options Five new ways to keep in contact with staff and clients. |
InternetNews
July 15, 2009 |
Google Voice Takes VoIP to Android, BlackBerry Google's Internet phone service debuts in Android and BlackBerry apps. Should carriers and Skype be worried? |
CRM
January 11, 2012 |
Mutare Refines its Enterprise Notification System The new release features a simplified interface and enhanced broadcast capabilities for social media, text messaging, and RSS feed integration. |
Financial Advisor
September 2005
David Lawrence |
Creating A Virtual Administrative Assistant Moving closer to the goal of a virtual administrative assistant may require some creative thinking on how you do business. The technology to tackle routine office chores is out there: IBM's ViaVoice... ScanSoft's Dragon NaturallySpeaking, Version 8... Dictomail by Admiral... etc. |
InternetNews
June 22, 2007
Nicholas Carlson |
Nuance Adds Tegic to Mobile Platform Nuance Communications today announced the purchase of AOL LLC subsidiary Tegic, the developers behind the T9 predictive text input software already installed on more than 2.5 billion devices. |
InternetNews
August 23, 2004
Susan Kuchinskas |
Spam, DoS Headed VoIP's Way Spam over Internet Telephony (SPIT) and DoS attacks could make IP telephony as vulnerable as e-mail. |
Popular Mechanics
June 2009
Seth Porges |
How to Email Text Messages to Any Phone The key is to use what are known as SMS gateways. These are backdoors that transform other (usually less expensive) types of communications, such as e-mail and instant messages, into text messages. |
InternetNews
May 8, 2006
Ed Sutherland |
Free Calls From AIM AOL offers free phone numbers and voicemail aimed at instant messaging users. |
InternetNews
September 14, 2009 |
Palm OKs Google Voice as iPhone Stays in Limbo Apple's handling of Google's Internet phone app for the iPhone sparked an FCC inquiry, but Palm 'thinks different' by embracing a third-party version for its app store. |
D-Lib
October 2006 |
Take Care in the Digital World How many users consider what they may be surrendering in the way of privacy for the conveniences afforded by new online services? |
CRM
November 4, 2011
Leonard Klie |
VoiceHub Launches Low-Cost Call Router with Speech Recognition VoiceHub brings a speech recognition-based phone service to entrepreneurs, mobile workers, and small to medium businesses. |
InternetNews
May 18, 2005
Tim Gray |
Yahoo Adds Teeth to Messenger Internet portal Yahoo says it will scrap the walkie-talkie style technology used on its PC-to-PC voice communications in favor of a new beta version that boasts a steady connection. |
InternetNews
October 5, 2009 |
Vonage iPhone App Debuts Amid lingering controversy over its handling of VoIP apps, Apple approves the Vonage Internet phone app for the iPhone. Analysts say mobile VoIP is hot. |
InternetNews
October 27, 2009 |
Google Voice Has Your Number Google has tweaked its call-management app to allow callers to keep their existing mobile phone numbers. |
InternetNews
December 3, 2007 |
Klausner Sues Apple iPhone Over Voicemail Patent Klausner Technologies Inc said on Monday the company had filed a $360 million suit against Apple Inc and AT&T Inc over voicemail patents that Klausner claims the Apple iPhone infringes. |
The Motley Fool
January 7, 2008
Anders Bylund |
Alltel Pushes the Envelope Again Alltel, recently taken private by TPG Capital and Goldman Sachs, continues to be first-to-market with innovative services, the latest being Axcess Voice2TXT, a service that converts your incoming voice mails to SMS text messages. |
Home Toys
August 2002 |
SIP-based VoIP to the Rescue of Internet Telephony Session initiation protocol (SIP) is a technology that allows Voice over IP (VoIP) telephony companies to provide standard phone service to high speed internet users, as well as some advanced features. |
CRM
July 1, 2006
Coreen Bailor |
Microsoft Talks Pretty One Day The software giant hopes to end the struggle with the development, management, and TCO of speech-enabled apps. |
PC Magazine
August 3, 2004
Ellison & Kaven |
VoIP: Finally Worth a Look Widespread adoption of broadband Internet service (cable or DSL) in the last few years has fueled a surge in the growth of much-improved personal VoIP. Tested: AT&T... VoicePulse Inc... Vonage... |
InternetNews
January 26, 2010 |
Google Throws Its Voice at iPhone, Palm Pre Despite its position as a mobile competitor, Google continues to support multiple platforms that compete with its Android-powered devices. |
InternetNews
December 13, 2005
Colin C. Haley |
Turning Hotspots Into VoIP Phone Booths Vonage and UTStarcom team to help VoIP users on the go. The F1000 phone is designed to give callers the convenience of a cell phone without the costs of traditional carriers. |
Entrepreneur
July 2009 |
What Can VoIP Do? Here's a look at four VoIP features that can help boost productivity and make a small company boom. |
Home Toys
February 2005
Tim Thome |
Packet8 VoIP Telephone Service For what the 8x8 service currently lacks in fax and voicemail features it quickly makes up for in call quality and portability. |
The Motley Fool
June 22, 2010
Gregory T. Huang |
Nuance Acquires ShapeWriter, Ramps Up Pressure on Seattle Startup Swype The company is on the prowl. |
Bank Systems & Technology
August 11, 2008
Orla O'Sullivan |
U.K. Banks Now Charge for Mobile Banking Britain's top banks have begun charging their mobile banking customers for text messages -- typically the equivalent of $5 or $6 a month to subscribe to messages sent by the bank plus 50 cents every time a customer requests information. |
Macworld
December 2004
Joe Kissell |
MailSteward 2.2 Mail-archiving program improves searching but needs work |
CRM
November 2009
Christopher Musico |
They've Got Your Number Enterprises now see the potential for telephone-enabling technologies and software-as-a-service to help capture the voice of the customer. |
Bank Technology News
November 2009
John Adams |
HSBC's Pipe Work Sends Texts Down the Drain First Direct's erroneously sending customers text messages with other people's transaction details earlier this fall sends a message of distrust to consumers. |
InternetNews
February 25, 2004
Colin C. Haley |
Not Your Father's AT&T With its traditional businesses sagging, AT&T recasts itself as an enterprise managed services and VoIP player. |
InternetNews
December 8, 2006
Michael Hickins |
Microsoft Shakes up The E-Mail Landscape Microsoft today introduced its revamped e-mail server, Exchange Server 2007. |
PC Magazine
January 18, 2006
Neil J. Rubenking |
Who Has a Virus? If your e-mail account has received numerous "mail rejected" notifications for messages that you never sent, this generally doesn't indicate that you've got a virus. However, there's no way to block the flood of rejection messages. |
CRM
May 2011
Koa Beck |
Software Company Takes Hard Look at Phone Automation FundNET installs Ifbyphone to redefine call-in support for financial services clients. |
InternetNews
March 25, 2004
Michael Singer |
The Redmond Giant Speaks Out Microsoft says its Speech Server 2004 platform is worth its weight in SALT and that speech recognition has hit mainstream. |
CRM
April 2006 |
The Rising Star and Service Excellence Awards Here are the companies that have customer service pundits talking: Interactive Intelligence... UniPress Software... FrontRange Solutions... The New Nuance... |
Investment Advisor
August 2006
Claudio Pannunzio |
Four Rules to Drive Home Your Message What distinguishes highly successful financial advisors from less successful ones, regardless of their skills and industry knowledge? The answer is their ability to communicate the true value of their service offerings to their key constituencies. |
CRM
August 2013
Leonard Klie |
The Five Most Irritating Customer Service Statements Research uncovers the phrases most hated by callers to customer service. |
CRM
June 6, 2011
Leonard Klie |
Nuance Launches Complete Care Multichannel Solutions Nuance Complete Care engages consumers over the customer contact life cycle with integrated inbound and outbound customer care. |
InternetNews
July 10, 2006
Roy Mark |
Vonage's Growing Legal Swirl Vonage's legal woes continued to mount today, even as the Voice over IP provider made its own moves to extricate itself from various patent infringement claims. |
The Motley Fool
May 16, 2007
Dave Mock |
Nuance Raises Its Voice With Nuance's dominance of speech applications across multiple industries, the acquisition of VoiceSignal should give it new tools to help further position the company to cash in on the booming trend of voice access and control. Investors, take note. |
InternetNews
January 29, 2008
David Needle |
Can't We All Just Communicate? At DEMO, new products and services use the Web to advance communications. |
CRM
May 1, 2006
David Myron |
A Singular Slip In the early days of cell phone adoption, wireless telecom providers positioned cell phones as a lifeline in the event of an emergency. Here is a bone-chilling story highlighting why both businesses and consumers must place more demands on vendors to deliver more reliable products. |
