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CRM
May 2007
Coreen Bailor
Yackety Clack Text chat is no longer exclusively for the tech-adept, buddy-list teen set -- it's picking up steam as an enterprise touch point to facilitate multichannel strategies for service and sales efforts. mark for My Articles similar articles
CRM
November 2015
Leonard Klie
How Amazon and Salesforce.com Are Shaping Mobile Customer Support Video chat apps such as Amazon's Mayday Button and Salesforce.com's Service SOS lead a new breed of mobile customer service apps mark for My Articles similar articles
CRM
November 25, 2011
Lief Larson
Why Legacy Chat Doesn't Cut It How to better engage customers and enhance your brand in today's digital world where many buyers expect real-time engagement online. mark for My Articles similar articles
CRM
November 17, 2011
Provide Support Introduces Social Media Chat Service for Facebook A new social media customer service application from Provide Support allows owners of corporate, association, and non-profit Facebook pages to offer live chat service to their visitors. mark for My Articles similar articles
Entrepreneur
March 2005
Catherine Seda
Go Live They've got questions, you've got answers. Now you can reach out to your prospects and keep them happy with live chat on your site. mark for My Articles similar articles
PC Magazine
November 28, 2007
Matthew D. Sarrel
SMB Boot Camp: Give Your Web Site a Human Touch How live chat can help your business. mark for My Articles similar articles