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InsideFlyer
October 2013 |
60 Seconds with Christopher Barnard, President of Points Launched in 2000, Points.com is an online loyalty wallet that allows loyalty program members to track, trade, exchange and redeem their points, miles and awards from many of the world's loyalty programs.   |
InsideFlyer
September 2014 |
InsideEdition International AIR FRANCE / KLM Flying Blue members can earn 250 miles when joining Opinion Rewards Club and completing your first survey. |
CRM
November 1, 2006 |
The Pulse: Does Your Contact Center Measure Customer Satisfaction, Customer Loyalty, Neither, or Both? 0%: We only measure customer loyalty... 19%: We only measure customer satisfaction... etc. |
InsideFlyer
June 2014 |
InsideEdition Southwest Airlines has announced that the AirTran A+ Rewards program is ending, and Rapid Rewards will be the loyalty program for the combined airline starting Nov. 2, 2014. |
InsideFlyer
March 2011 |
60 Seconds with Nathalie Belanger, Vice President of Product Management at Aeroplan Aeroplan has positioned itself to be much more than just a frequent flyer program, with members being able to earn miles in a vast variety of ways. |
InsideFlyer
August 2014 |
Proposed IRS Changes and FFPs The IRS is considering changes to the tax code that would tax corporations for loyalty programs whenever a consumer accrues the benefits, rather than when the consumer uses the points or miles or when the points or miles expire. |
InsideFlyer
July 2009 |
Wyndham Rewards Summer Promo Members of Wyndham Rewards who reside outside North and South America qualify for a "Stay Twice and Earn a Free Night" promotion. |
InsideFlyer
October 2004 |
Study: Why Loyal Customers Leave When consumers leave a loyalty/rewards program, most cite the length of time it takes to build up points as the primary reason. |
InsideFlyer
March 2009 |
Best Credit Card Deals for 2009 Starwood Preferred Guest credit card was the only co-branded travel loyalty program card to make the list of best credit card deals for 2009. |
InsideFlyer
March 2010 |
Unredeemed Awards It's hard for us to imagine FFP members letting their miles and flight awards expire, but unaware or disinterested members miss out on thousands of opportunities for free travel. |
InsideFlyer
December 2011 |
Amtrak, Continental and United Amtrak Guest Rewards and United Airlines are reportedly working on developing a new partnership. |
InsideFlyer
February 2015 |
IHG Double Up and Set Your Sights IHG Rewards Club members can earn double miles on all stays at IHG hotels through April 30, 2015 with the Double Up promotion, up to 10,000 bonus miles. |
InsideFlyer
October 2011 |
Dividend Miles Daily Deal US Airways has joined the daily deal trend started by Groupon and Living Social and is offering Daily Deal Rewards for members living in or near US Airways hub cities. |
InsideFlyer
December 2011 |
Bonus Miles for Holiday Shopping Holiday shoppers can earn bonus miles for shopping through the online shopping malls. |
CRM
November 2015
Leonard Klie |
Brands Must Be Loyal to Loyalty Members Rewards need to be more personalized and tailored to individual program members |
CRM
January 1, 2006
Lior Arussy |
Is Your Product Really That Great? Loyalty programs won't work if a company's core product or service is perceived to have little or no value. |
InsideFlyer
February 2011 |
Best Western Spring Best Western Rewards has a number of offers this spring for members to earn free nights, bonus points or bonus miles. |
InsideFlyer
March 2009 |
New Dividend Miles Member Bonus If you aren't already a member in US Airways Dividend Miles, now is a good time to sign up. |
U.S. Banker
May 2008
Beth Horowitz |
What Have You Done For Me Lately? The challenge that retail bankers, credit-card issuers, merchants and payments-network officials face is creating a long-term relationship with a savvy consumer who is increasingly willing to switch institutional loyalties. |
InsideFlyer
October 2012 |
Aeroplan's Eco-friendly Awards Aeroplan has partnered with Green4Good, which refurbishes IT equipment to help minimize the global environmental impact of Information Technology. Aeroplan members will be able to redeem their miles for awards. |
InsideFlyer
December 2011 |
60 Seconds with Dario Ambrosini, Vice President, Marketing, ezRez Software, Inc. ezRez Software, Inc. recently announced that it will be launching a new digital wallet product that will allow members of loyalty programs to use their miles and points as currency. |
InsideFlyer
November 2009 |
Aeroplan Mile Maximizer Aeroplan members can earn more than four miles per dollar spent when purchasing flights and services from aircanada.com and partner companies and paying with their Aeroplan co-branded credit card. |
CRM
March 1, 2005
Jason Compton |
What Price Loyalty? Giveaways can buy transactions, but not necessarily commitment. |
AskMen.com
Michael Estrin |
12 Ways To Maximize The Way You Earn Miles & Rewards You've probably already joined 'miles and rewards clubs' with more than a few airlines. But just being a member isn't enough. Here are some tips to help you get the most out of those clubs. |
InsideFlyer
March 2009 |
Aeroplan Redemption Contest Between now and March 15, 2009, Aeroplan members who redeem for awards such as a Best Western or Starwood hotel stay, car rental or Aeroplan Getaways Card will be entered into a contest to win one of 25 travel-related prizes. |
InsideFlyer
December 2012 |
PointsHound Bonus Miles Frequent flyer program members can now earn miles when making hotel reservations through PointsHound.com. |
InsideFlyer
June 2010 |
Hotel Mileage Promos Hotel loyalty programs are putting on the charm and enticing frequent flyers with special offers of bonus miles to fill up hotel rooms this summer. |
CRM
February 25, 2011
Leonard Klie |
Global Coalition Loyalty Program Membership to Top 1 Billion in 2011 Fourteen percent of the world's population belongs to at least one coalition loyalty program. |
CRM
January 2014
Leonard Klie |
Is There Life After Death for Loyalty Points? Colloquy report shows varying bequeathing policies for leading airline, hotel, and credit card loyalty programs. |
CRM
May 2015
Maria Minsker |
10 Ways to Liven Up Your Loyalty Program Add functionality and flair to traditional rewards-based structures |
InsideFlyer
March 2010 |
60 Seconds with Craig Landry - Aeroplan's Senior Vice President, Partnership and Rewards In 2009, Aeroplan issued an average of 5,600 awards per day and to date, more than 600 billion miles have been redeemed for over 16 million seats. The Senior Vice President of the company talks about the frequent flyer program. |
InsideFlyer
November 2014 |
MileagePlus and Aeroplan London Bonus United MileagePlus members can earn up to 35,000 bonus miles on nonstop flights from the U.S. or Canada to London on United or Air Canada through Dec. 12, 2014. |
InsideFlyer
August 2012 |
Wallaby Launches A new website has launched which helps members of loyalty programs get the most miles/points for their credit card purchases -- an easy way to "swipe smarter". |
InsideFlyer
June 2013 |
60 Seconds Southwest Rapid Rewards won the 2013 Freddie Award for best loyalty credit card in the Americas. We spoke with senior manager of Rapid Rewards partnerships, Anissa Reil, about the benefits of the card. |
InsideFlyer
February 2004 |
Love is in the Air Need flowers? Most major frequent flyer programs are partnered with online florists and offer varying amounts of miles per dollar spent. So take a look at this helpful chart to make the most of your budding purchases. |
CRM
June 2014
Sarah Sluis |
Airline Loyalty Programs in Flux Consumers and airlines rethink their commitments to each other. |
InsideFlyer
January 2015 |
7 Frequent Flyer Myths Debunked To explore frequent travel myths versus facts, we asked BoardingArea and Prior2Boarding bloggers to share their expertise and added a bit of our own expertise. |
InsideFlyer
January 2014 |
Ultimate Guide to Chase Ultimate Rewards We explore in detail the four-year-old Ultimate Rewards program. |
CRM
June 18, 2015
Michael Cholak |
Just How Important Is Customer Service to Customer Loyalty? It turns out other factors are bigger. But here's why it matters. |
InsideFlyer
March 2009 |
Cashing In Points Although travelers are spending less money on travel these days, members of loyalty programs are reportedly spending more loyalty currency. |
InsideFlyer
May 2009 |
Frequent Flyer Survey 2009 Loylogic, a reward services provider for loyalty programs, has released the results of a survey conducted during the recent Freddie Awards voting process. Here are the questions and the results. |
InsideFlyer
July 2011 |
Aeroplan Partner Locator Aeroplan.com has introduced a Partner Locator map feature. |
U.S. Banker
March 2008
Anthony Malakian |
Would Rewards Help Your Client Feel Better? Bank-marketing firms are trying to spin an upside message, using various rewards programs to rebuild tarnished customer relations. |
The Motley Fool
October 4, 2007
Rich Duprey |
United Taking a Flier With Pensions The airline wants to spin off its loyalty program, though its value could pay for the pensions it foisted on taxpayers. |
InsideFlyer
March 2013 |
Sun Country UFly Rewards Minnesota-based Sun Country UFly Rewards is following a recent trend and has transitioned to a revenue-based program. |
Bank Systems & Technology
February 22, 2007
Nancy Feig |
Banks Move Away From Card-Based Transactions Rewards prove successful incentives for deepening banking relationships. |
InsideFlyer
October 2012
Ric Garrido |
Hotel Miles Most frequent flyer programs allow members to earn miles when staying at hotels. The table below shows which airlines partner with each of the 10 major global hotel loyalty programs. |
InsideFlyer
July 2010 |
Opening Hotel Doors for Miles Ric Garrido looks at how to maximize mileage earning through hotel stays. |
InsideFlyer
July 2014 |
Mileage Plan Ranks High The findings of a new survey are not surprising with Alaska and Southwest consistently ranking high in customer satisfaction and US Airways often coming in last. |
InsideFlyer
May 2014 |
InsideEdition AAdvantage members can earn over 10,000 bonus miles with the AAdvantage Passport Challenge on the American Airlines Facebook page through May 23, 2014. |
