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CRM
July 2014
Maria Minsker
Gartner's Customer 360 Summit: Meeting Customers' Expectations Calls for 'Concierged' Experiences Companies must strive for deeper digital personalization. mark for My Articles similar articles
CRM
August 12, 2010
Glen Manchester
Multichannel Is Not Enough: 6 Steps to Engaging Customer Communications Context and relevance are critical elements to maximize customer engagement and loyalty. mark for My Articles similar articles
CRM
May 22, 2012
Leonard Klie
Thunderhead.com Launches its First Cloud App The ONE Correspond for Salesforce social enterprise app boosts customer service, sales, and marketing communications with personalized interactivity and enterprise mobility. mark for My Articles similar articles
CRM
September 10, 2015
Oren Smilansky
Gartner's Customer 360 Summit 2015: Customer Input Is Central to Growth Organizations must embrace ongoing engagement with customers -- and shape their digital experiences accordingly. mark for My Articles similar articles
CRM
April 22, 2015
Maria Minsker
Evergage Integrates Its Real-Time Personalization Tool with Google Analytics The integration makes user experience reporting available on a familiar interface. mark for My Articles similar articles
CRM
May 2, 2013
Kelly Liyakasa
Social Media Amplifies the Customer Experience To be successful, identify goals and stakeholders, and execute on strategy. mark for My Articles similar articles
CRM
October 18, 2010
Carsten Thoma
5 Steps to Personalized Customer Contact How to tailor online customer experience to boost loyalty and drive revenue. mark for My Articles similar articles
CRM
September 4, 2015
Micheline Nijmeh
Why Personalization Has Become Critical to the Sales Process With information literally at everyone's fingertips, the best way to stand out is to personalize. mark for My Articles similar articles
CRM
February 2015
David Myron
Correct Problems Caused by Outdated Automation Systems 'Personalization should permeate the customer experience at every touch point.' mark for My Articles similar articles
CRM
May 4, 2012
Kalish & Tollman
Leveraging the Power of Personalized Video Bridge the gap between CRM systems and successful customer engagement. mark for My Articles similar articles
CRM
June 2014
Paul Greenberg
What's Customer Engagement Again? More than just a buzzword, it's key to retaining today's digital customer. mark for My Articles similar articles