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CRM
August 2006
Coreen Bailor
The Why Factor in Speech Analytics Don't allow the customer information that lies in recorded calls to go unreported and unnoticed - incorporating speech analytics can help improve business areas throughout the enterprise. mark for My Articles similar articles
CRM
November 7, 2014
Leonard Klie
CallMiner Adds Semantic Building Blocks to Eureka Speech Analytics Latest release of Eureka Speech Analytics allows users to uncover insights from customer conversations mark for My Articles similar articles
CRM
August 1, 2005
Coreen Bailor
The Next Step in Anger Management Speech analytics solutions are enabling companies to track and analyze emotional cues. In fact, speech analytics is allowing organizations to target issues with certain business processes that extend beyond the contact center into the rest of the enterprise. mark for My Articles similar articles
CRM
February 2010
Donna Fluss
Speaking of Customer Insights Speech analytics can help improve customer experience, cut costs, reduce attrition, and minimize risk. mark for My Articles similar articles
IndustryWeek
December 1, 2006
David Blanchard
The Benefits Of A Secure Supply Chain A secure supply chain has quantifiable benefits. mark for My Articles similar articles
The Motley Fool
January 30, 2004
Dave Marino-Nachison
Nautilus' Achilles' Heel The recall of 420,000 Bowflex machines is the least of Nautilus' challenges in 2004. mark for My Articles similar articles
The Motley Fool
July 18, 2007
Lawrence Rothman
Nautilus Falls Off the Treadmill After it reports a loss, share of the home fitness equipment retailer drop like a 500-pound weight. Nautilus needs to shape up, and fast. mark for My Articles similar articles
U.S. CPSC
August 13, 2009
Exercise Units Recalled by Nautilus Due to Fall Hazard The footpads on the unit can break, posing a fall hazard to consumers. mark for My Articles similar articles
CRM
April 2010
Christopher Musico
Speech Analytics Why speech analytics is starting to get a little more than recognition. mark for My Articles similar articles