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CRM
March 4, 2011
Brittany Farb |
Salesforce.com Unveils Service Cloud 3 Service Cloud 3 made its debut yesterday at Salesforce.com's Cloudforce 2011 event in New York. The new application will assist customers manage higher volumes of service issues through social media tools.   |
Fast Company
Pavithra Mohan |
Slack Adds Group Direct Messages And Tweaks Its Sidebar If your work team uses the messaging app Slack, you might find that the interface looks a bit different this morning. |
CRM
January 3, 2014
Matt Kearney |
Three Tips to Optimize Your Social Media Success Focus on the right channels to grow revenue and satisfy customers. |
InternetNews
March 4, 2011
Paul Shread |
Salesforce Friends Facebook for Call Centers The SaaS giant adds support for Facebook to its Service Cloud 3 call center. |
CRM
July 2011
Paul Greenberg |
Never Underestimate the Power of Traditional Methods It's not the medium but, rather, how you use it to engage customers that counts. |
InternetNews
May 20, 2010 |
Microsoft's Ballmer Pushes the Cloud At Microsoft's annual CEO Summit, attendees get the lowdown on what the company's chief executive calls an "incredible opportunity." |
InternetNews
April 8, 2010 |
Cloud Application Management Sees New Players Eucalyptus System teams with GroundWork Open Source to go better pursue the growing market for cloud app monitoring and management. |
InternetNews
July 15, 2010 |
Enterprises Using the Cloud More Than They Think A recent study by Web performance measurement firm Gomez found that large companies are relying on public cloud services without even realizing it. |
Bank Technology News
April 2011
Keith Button |
Sun National Plays Large in the Cloud Sun National Bank adopted a private cloud solution to roll out its new mobile banking service last year, and is currently evaluating cloud options for existing services, such as telephone banking. |
CIO
February 20, 2015
Bob Violino |
5 Things CIOs Need to Know About Hybrid Clouds Start planning now. Whatever cloud technology it has today, a company is likely to end up with a hybrid cloud in the near future. |
Fast Company
Kim Lightbody |
Walmart Takes A Swipe At Amazon By Opening Up Its Cloud Management Software Walmart appears to be flexing its muscles in the software industry after announcing today that it will open-source its OneOps code, making it easier for developers to hop from cloud to cloud. |
CIO
July 31, 2009
Carolyn Johnson |
Cloud Computing Survey: Adoption Prospects Are Hazy IT buyers are uncertain about savings from cloud computing, while concerns about security are on the rise. |
Home Theater
November 24, 2003 |
NBC - Digital Expansion? The television network is considering its options in the digital broadcasting game, including five new digital channels and video-on-demand. |
InternetNews
February 28, 2011 |
Primadesk's Personal Cloud Services Manager Primadesk's free service gives users a central location for their favorite Web services. |
The Motley Fool
June 28, 2011
Aimee Duffy |
Give In to the Cloud Cloud computing is here to stay, and everyone wants in. |
CRM
December 2013
Leonard Klie |
Overcome Multichannel Customer Service Challenges Effective strategies start with talking to customers. |
The Motley Fool
July 28, 2010
Gabriel Perna |
IBM Top-Rated in Cloud Offerings IBM's experience and diverse supports have helped its success in the cloud. |
InternetNews
December 9, 2010 |
USDA Taps Microsoft for Cloud Services As competition with archrival Google for public-sector cloud contracts heats up, Microsoft snags a major contract to provide email and other services to the Department of Agriculture. |
InternetNews
August 31, 2010 |
VMware Wants Its vFabric Cloud Tech Everywhere If you're building an enterprise cloud or managing hybrid or public cloud apps, VMware wants to be there. |
Salon.com
November 2, 2000
Katharine Mieszkowski |
Maverick or monopolist? Bertelsmann's deal with Napster proves once again that the media conglomerate is obsessed with being more than just a content company... |
CRM
June 9, 2015 |
IBM Launches Digital Experience on Cloud IBM has teamed with Portico Consulting to release a new cloud service for customer experience. |
Registered Rep.
August 15, 2011
Lauren Barack |
Financial Advisors Putting Client Data in "The Clouds" Welcome to the cloud: a way to store and network information that independent reps are adopting, making quick use of the nimble set-up, lower overhead and what they say can be a more secured space for client data. |
The Motley Fool
August 11, 2008
Mac Greer |
Fool Video: Amazon's Bright Cloud? Will cloud computing produce heavenly returns for Amazon.com? |
InternetNews
March 29, 2010 |
Cloud-based Mobile Apps Gain Popularity Analysts predict a bright future for mobile cloud computing, finding that the number of enterprise customers using cloud-based mobile apps will mushroom. |
IndustryWeek
February 16, 2011 |
NIST Tackles Security Concerns on the Cloud Study includes recommendations for securely configuring and using full computing virtualization technologies. |
InternetNews
December 4, 2009 |
Enterprises Prefer Private Clouds: Gartner At least, that's for the next several years. But further out, the industry researcher sees even more shifts in the nascent cloud computing market. |
InternetNews
August 24, 2010 |
Novell Touts Access Security for the Cloud Enterprises could benefit from extending the types of identity and access controls they use in their data centers to workloads in the cloud, Novell says. |
InternetNews
July 15, 2010 |
Will Partners Follow Microsoft to the Cloud? Executives at Microsoft spent all week at their annual conference telling partners the company is "all in" on the cloud. Will that message resonate? |
BusinessWeek
May 14, 2007
Jack Ewing |
Where The Book Business Is Humming Bertelsmann is making a bundle off Old Media in former Soviet bloc countries. |
InternetNews
November 5, 2009 |
IBM Brings Developers Into the Cloud Sure, the cloud may make sense for operations - but what about developers? |
CIO
April 11, 2011 |
The Hype Was Right on Cloud Computing Michael Friedenberg, President and CEO of IDG Enterprise, shares data from our recent survey on cloud computing that shows actual adoption is well under way. |
PHONE+
December 7, 2009
Michael Murphy |
Get Your Head in the Cloud Cloud computing can can provide additional value to new and existing clients. |
Bank Systems & Technology
August 10, 2010
Matt Gunn |
How Safe Is the Cloud? Who can access data in the cloud and how data and tasks are audited are critical issues for banks exploring cloud computing, security experts say. |
CRM
November 20, 2014
Oren Smilansky |
Oracle Streamlines the Path to Its Sales Cloud The company facilitates CRM cloud migration options for midsized businesses. |
InternetNews
March 25, 2010 |
Dell Unwraps Turnkey Cloud Solutions Dell unveiled new ways for enterprises to embrace the cloud quickly and leveraging both sides of its business. |
InternetNews
March 31, 2009
Andy Patrizio |
Open Cloud Manifesto Has Notable Omissions The posting of the Open Cloud Manifesto on Monday was almost anti-climactic considering the brouhaha that erupted in the days before its release. While IBM, which is leading this effort, has assembled an impressive list of partners, equally notable is who's sitting it out. |
The Motley Fool
December 30, 2008
Tim Beyers |
3 Tech Stocks to Buy in 2009 Get your head into the clouds of cloud computing. |
InternetNews
January 27, 2010 |
Azure Makes Cloud Computing Innovation Safe Azure will allow innovators and developers to off-load a lot of cloud deployment issues to a big partner and provide an environment that won't give IT conniptions. |
CIO
June 14, 2012
James Staten |
How CIOs Can Get More From the Cloud Enterprise IT leaders are increasingly embracing cloud services. In order for these services to be successful, however, business and IT need to communicate and collaborate. |
InternetNews
September 13, 2010 |
Novell Debuts Tool to Manage Private Clouds With its new Cloud Manager solution, Novell is looking to simplify the management of cloud-based infrastructure and integrate IT and business operations. |
InternetNews
August 12, 2009 |
CA Talks Private Cloud Benefits, Warns on Risks The enterprise software player points to cost savings and security, but says demand also needs to be managed. |
BusinessWeek
August 2, 2004
Ewing & Lowry |
Napster and Bertelsmann: It Seemed Like A Good Idea... A bad deal is still giving the German media conglomerate BMG nightmares. |
InternetNews
August 25, 2010 |
Red Hat Talks Cloud App Management Tech Red Hat says the cloud should be open and apps able to move between the cloud and the enterprise data center. And it thinks it has the technology that can help. |
InternetNews
June 22, 2010 |
Cloud Services Boom Well Underway IT research firm Gartner predicts worldwide cloud services revenue will top $63.3 billion this year alone. What's driving the growth? |
The Motley Fool
July 12, 2011
Jared Cummans |
Cloud Computing ETF: The SKYY's the Limit The First Trust ISE Cloud Computing Index Fund is linked to a unique benchmark that includes everything from small relatively new tech companies to established giants such as Microsoft, Apple, and Google. |
BusinessWeek
July 8, 2010
Katie Hoffman |
A Q&A with BMC's Bob Beauchamp The CEO of the Houston-based enterprise software company explains why his sales are up during the recession and how cloud computing is like renting a car. |
InternetNews
March 27, 2009
Alex Goldman |
Microsoft in Dust-Up Over Cloud Group's Manifesto Steven Martin, Microsoft's director of platform development, criticized the efforts of his fledgling cloud computing industry association in a widely discussed blog post. |
Insurance & Technology
July 15, 2010
Anthony O'Donnell |
Survey: Value of the Cloud to Insurers Remains Nebulous While cloud computing's definition remains nebulous and concerns about security in the clouds persist, insurers ultimately will find the technology's ability to cost-efficiently scale up or down too hard to resist. |
Bank Systems & Technology
February 1, 2007
Ashwin Goyal |
Breaking Down Channel Silos While siloed systems are nothing new to most banks, increasing pressure to provide a consistent customer experience across all channels is forcing banks to consolidate their applications infrastructure and integrate previously siloed channels. |
CIO
August 3, 2012
Mikael Ricknas |
Lock-in, Migration Costs Can Put a Damper on Cloud Projects, Says ISACA Enterprises must take hard look at all costs related to cloud computing to avoid surprises |
