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InsideFlyer July 2014	Mileage Plan Ranks High The findings of a new survey are not surprising with Alaska and Southwest consistently ranking high in customer satisfaction and US Airways often coming in last.
InsideFlyer September 2007	The FFPs of the Middle East We map out the options and provide information and advice for frequent flyers in the Middle East.
InsideFlyer April 2007	Award Availability Survey Airline executives identified the lack of award availability as the aspect that frustrates frequent flyer program members the most.
InsideFlyer April 2003	After the Flood (How United and US Airways Are Recovering From Frequent Flyer Disaster) As if frequent travelers haven't been hammered enough this past year with waves of program changes, dwindling benefits and skyrocketing awards, now they're confronting another potentially devastating blow -- the bankruptcy of their preferred airlines.
InsideFlyer October 2004	Riding Out the Storm Several strategies that will help you protect your frequent flyer miles against bankruptcies, buyouts and blowhards.
InsideFlyer July 2005	Hidden Assets? A look at what value frequent flyer programs have as hidden airline assets, and what going public might mean to members.
InsideFlyer January 2012	Randy Petersen's Opening Remarks Mileage-based frequent flyer programs were invented in the U.S. and remain the home of the largest travel rewards programs in the world. Yes, they celebrated their 30th anniversary in 2011, but what's new with U.S.-based programs?
InsideFlyer April 2013	Cover Story US Airways and American Airlines announced their upcoming consolidation with the combined airline being called American Airlines. Members of American AAdvantage and US Airways Dividend Miles have already started getting some details about what to expect from the new AAdvantage program.
The Motley Fool December 15, 2004 Lawrence Meyers	The Unholy Airline Trinity Northwest, Continental, and Delta have a frequent flyer alliance. Too bad they're so stingy with their rewards.
InsideFlyer July 2004	The Interview Issue Interviewing the industry about frequent flyer programs: Air Canada Aeroplan... Northwest's WorldPerks... Iberia Plus... United's Mileage Plus... Zevez... etc.
InsideFlyer January 2015	7 Frequent Flyer Myths Debunked To explore frequent travel myths versus facts, we asked BoardingArea and Prior2Boarding bloggers to share their expertise and added a bit of our own expertise.
InsideFlyer October 2013	60 Seconds with Christopher Barnard, President of Points Launched in 2000, Points.com is an online loyalty wallet that allows loyalty program members to track, trade, exchange and redeem their points, miles and awards from many of the world's loyalty programs.
InsideFlyer April 2009	Award Patrol 2009 Is the perception that it's constantly getting more difficult to claim an award flight true?
InsideFlyer June 2011	Randy Petersen's Opening Remarks Randy imagines the world without frequent flyer miles.
InsideFlyer April 2009	Airlines Through Fooling Around With Frequent Flyer Headaches Major news for every member of a frequent flyer program in North America.
InsideFlyer December 2012	Opening Remarks Can someone tell me what the theme of 2012 was for travel loyalty programs? Fact is that I don't know myself.
InsideFlyer July 2014	Travel Talk - Annual Interview Issue We take a behind-the-scenes look into frequent travel programs and talk one-on-one with those making decisions that will have an effect on frequent flyers everywhere.
InsideFlyer March 2014	Delta: The Industry's Canary in a Coal Mine It's been three years since rumors first began leaking out of Atlanta that Delta was considering modifying their popular SkyMiles frequent flyer program from a "mileage-based" program to a "revenue-based" program.
InsideFlyer June 2012	Randy Petersen's Opening Remarks Are both US Airways and Delta considering changes to their existing frequent flyer programs featuring a conversion to revenue-based programs? With the changes that have already impacted this industry (miles as an industry?), there's a very strong argument that this is the way of the future.
InsideFlyer April 2004	SEC Reports: Just the Facts How much does your award cost the airline? Frequent flyers should be particularly interested in the facts about loyalty programs, including the nitty-gritty on the number of awards used and how much they cost.
InsideFlyer January 2013	Randy Petersen's Opening Remarks It is my guess that one of the main topics this time next year will be the tipping point of additional legacy carriers converting or adopting a "revenue-based" model as the standard method of mileage accrual for their members.
InsideFlyer May 2014	Randy Petersen's Opening Remarks Before I explore a recent announcement for frequent flyers, let me first frame it with a confusing scenario. Yes, this is about the American/US Airways merger.
InsideFlyer November 2013	Randy Petersen's Opening Remarks I've occasionally commented on a malady known to frequent flyers as FOC -- fear of change. While FOC can also mean fear of coach, the meaning for me this time is related to my struggle around upcoming changes to the Frontier Airlines EarlyReturns program.
InsideFlyer June 2005	Annoyances Today's frequent traveler programs are so engaging and rewarding that there's only one thing they can't seem to do -- stop bugging us! Redeposit Fees... Paying to Earn Miles... No Notice... Logging In... Partner Rules... etc.
InsideFlyer June 2010	Award Seat Study During February and March IdeaWorks made 6,160 award booking queries on the Web sites of 22 frequent flyer programs and have released their findings regarding award seat availability.
InsideFlyer January 2008	Theory of Evolution When Darwin posed that complex creatures evolve from more simplistic ancestors, little did he know that he was also forecasting the evolution of frequent flyer programs.
InsideFlyer September 2009	Randy Petersen's Opening Remarks Read why Randy Petersen thinks the world has fallen in love with frequent flyer programs once again.
InsideFlyer July 2007	The Interview Issue Conversations with the people who make up the world of miles and points. These are your programs speaking.
InsideFlyer May 2008	The 20th Annual Freddie Awards The best travel loyalty programs, according to 629,022 frequent travelers.
CRM June 2014 Sarah Sluis	Airline Loyalty Programs in Flux Consumers and airlines rethink their commitments to each other.
InsideFlyer October 2012 Ric Garrido	Hotel Miles Most frequent flyer programs allow members to earn miles when staying at hotels. The table below shows which airlines partner with each of the 10 major global hotel loyalty programs.
InsideFlyer March 2013	60 Seconds with Lucky of One Mile at a Time Lucky, a.k.a. Ben, is a travel consultant, travel writer and avid points collector. Along with One Mile at a Time, Ben stays busy with PointsPros.com, a travel consulting service specializing in award trips.
InsideFlyer July 2011	Inside Information We speak with travel executives for our annual interview issue.
InsideFlyer March 2007	Low-Fare Airlines Conquer the World A look at the new low-fare carriers in countries outside the Americas, and more specifically, their relation to frequent flyer programs.
InsideFlyer June 2004	The New Number One Earning frequent flyer miles by spending with your credit/debit card has replaced flying as the number one way to earn frequent flyer miles. Here's a look at the why, where and what's ahead in this latest twist in the evolution of frequent flyer programs.
InsideFlyer February 2006	Winning The Battle - Award Redemption in 2006 With most airline flights full of paying passengers, it might come as a surprise that there's hope that you, too, can really get the award you want. But it's not always an easy fight.
InsideFlyer May 2007	The 19th Annual Freddie Awards The best of airline loyalty programs.
InsideFlyer April 2014	Frequent Flyer Fickleness Just as Web patrons are prone to bounce from one website to another, so do a growing number of frequent flyer program members switch from one program to another.
InsideFlyer October 2005	Broken Promises How to cope when your frequent flyer program changes the rules.
InsideFlyer January 2006	Who, What, Where and Why - Frequent Flyer Programs in 2006 Alaska Airlines Mileage Plan... American AAdvantage... Delta Air Lines SkyMiles... Diners Club Rewards... Southwest Airlines Rapid Rewards... etc.
InsideFlyer January 2012	60 Seconds with James Hillier, Global Executive Club Proposition Manager, British Airways British Airways Executive Club has made some major changes of late so we caught up with James Hillier, Global Executive Club Proposition Manager, for a brief interview.
InsideFlyer April 2012	Randy Petersen's Opening Remarks Randy looks at the fate of Frontier Airlines and American Airlines.
CRM January 1, 2006 Lior Arussy	Is Your Product Really That Great? Loyalty programs won't work if a company's core product or service is perceived to have little or no value.
InsideFlyer July 2014	Award Seat Availability Survey Overall award seat availability is improving. The results reflect 7,640 booking queries made by the IdeaWorks Company at the websites of 25 frequent flyer programs.
The Motley Fool December 23, 2009 Claire Stephanic	Will the Airline Industry's New Strategy Work? Attempts to nickel-and-dime customers can only go so far, so airlines are trying out a new strategy.
InsideFlyer August 2008	Randy Petersen's Opening Remarks Fasten your seatbelts, US Airways, Randy has something to say to you.
InsideFlyer January 2007	Inspector General Weighs in on FFPs A follow-up review of frequent flyer programs reveals that little progress has been made in commitment to customer service.
InsideFlyer October 2014	Ethics of a Mile Do you own your frequent flyer miles, or does the airline own the miles in your account? If you earn the miles, do you have the right to dispose of them as you see fit?
The Motley Fool February 3, 2005 Lawrence Meyers	Why I Won't Invest in Airlines Oil prices, poor management, terrorism -- what's not to hate about the airline industry? Investors have so many other places to put their money. Why put it in a doomed industry?
InsideFlyer November 2003	In Search of a Strategy: The Changing Face of Elite Status In the new world order of frequent flyer programs, all things elite are not created equal. Some programs are redefining what it means to be, and to become, elite. Is this the frequent flyer version of cutting off your nose to spite your face?