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CRM
December 18, 2012
Kelly Liyakasa |
Salesforce.com Socializes Sales Performance Management Salesforce.com's announcement of a tight integration of Work.com with its Sales Cloud, focuses on behaviors such as coaching, recognition, and goal-setting for sales managers, along with built-in gaming elements.   |
InternetNews
December 28, 2010 |
Software Year in Review: Top CRM Stories of 2010 When it comes to the popular topic of CRM, Salesforce Chatter, Microsoft Dynamics CRM 2011 and data privacy issues were among the year's most popular articles. |
InternetNews
September 22, 2010 |
Salesforce Chats It Up With New Collaboration Tool Chatter 2, the latest installment in Salesforce's real-time collaboration tool, adds a number of features, including filters, analytics and more Twitter-like tricks. |
CRM
July 6, 2012
Otavio Freire |
Enabling Social Collaboration with Social Compliance Monitoring, tracking, and reporting for risk management. |
CRM
September 15, 2010
Juan Martinez |
Salesforce.com's Chatter Combines Social and Mobile Hoping to arm its users with the combined power of social and mobile, Salesforce.com recently announced the availability of Chatter Mobile, an application the company claims will deliver social, mobile, and real-time collaboration. |
CRM
February 2014
Sarah Sluis |
Sales Management Tools and Trends to Watch How to transform selling through coaching, collaboration technology, and sales analytics. |
InternetNews
February 17, 2010 |
Salesforce Chatter Takes to the Cloud SaaS firm begins invitation-only beta test of Chatter, billed as an on-demand alternative to offerings like IBM's Lotus Notes and Microsoft's SharePoint. |
InternetNews
November 4, 2008
Richard Adhikari |
Salesforce Pushes Enterprise Collaboration As it moves more strongly into the cloud, Salesforce.com is also moving strongly into making collaboration easier. |
CRM
June 20, 2013
Kelly Liyakasa |
Jive Software Steps Up Mobile Strategy An interest in enterprise collaboration fuels product development, integrations. |
CRM
December 2011
Jim Dickie |
Sales Collaboration: Can I Get a Little Help Here? Keeping pace in a changing world is difficult. So what can companies do to make that easier? They can make the right types of investments in sales collaboration CRM solutions. |
CRM
September 15, 2010
Lauren McKay |
Salesforce Puts Jigsaw Together with CRM Salesforce.com has rolled out Jigsaw for Salesforce CRM. |
CRM
June 2013
David Myron |
Join the Conversation and Build Customer Trust Companies such as Jive and Salesforce.com have been helping clients broaden their involvement in conversations with customers and partners by adding collaboration capabilities to their social community platforms. |
CRM
July 17, 2013 |
Salesforce.com Delivers Sales Performance Accelerator Sales Performance Accelerator combines Salesforce.com's Sales Cloud, Data.com, and Work.com. |
CRM
December 17, 2015
Oren Smilansky |
Box, Salesforce.com Strengthen Ties with Files Connect The CRM vendor and the content management provider bolster offerings for customers of both platforms. |
CRM
September 20, 2012
Kelly Liyakasa |
Salesforce.com Delivers Social, Mobile Advancements at Dreamforce CEO Mark Benioff touts transformative power of social media in business. |
The Motley Fool
November 20, 2009
Tim Beyers |
Can salesforce.com Talk Its Way to Bigger Profits? Not just a social network for salesforce.com users, Chatter proposes to blend feeds with document sharing and business intelligence. |
CRM
September 12, 2014
Byron Matthews |
Collaborative Customer Relationships Matter When businesses and customers are on the same team, everyone wins. |
CRM
October 19, 2012 |
Salesforce.com Adds Social Analytics Partners to Marketing Cloud New offering includes mix-and-match options from 20 vendors. |
CRM
March 20, 2015
Travis Truett |
Get Users to Crave Their CRM Data Motivate your sales team by providing total access, adding context, and giving meaning to the numbers. |
CRM
September 2013
Kelly Liyakasa |
Mobility, Collaboration Mark Enterprise Evolution Businesses are taking a cue from the consumer world. |
InternetNews
November 18, 2009 |
Salesforce Debuts a Facebook for the Enterprise At Dreamforce 2009, Benioff introduces Chatter, aimed at bridging the gap separating content, applications and people. |
InternetNews
August 17, 2010 |
Wall Street Hopes Salesforce Stays Hot The on-demand CRM and business applications provider is trading at a rarefied price and, thus far, its sales and earnings have justified the lofty valuation. |
CRM
June 2014
Jim Dickie |
A Case for Sales Coaching When time is short, technology may have the solution. |
CRM
January 2012
Leonard Klie |
Yahoo! Search Yields a Better Sales Tool The Internet search firm's new sales portal is built around Salesforce's Force.com and Chatter platforms. |
The Motley Fool
July 18, 2008
Linda Brewton |
A Cloudy Future for Microsoft Partners Mr. Softy's attempt to catch up on software solutions may hurt its current middlemen. |
CIO
January 30, 2014
Stacy Collett |
Facebook CIO Supports Video Calls to Preserve Employee Culture CIO Tim Campos says videoconferencing and other collaboration tools boost employee productivity and preserve the workplace culture at Facebook -- but integration of those tools is a challenge |
CRM
August 28, 2012
Judith Aquino |
Indicee Unveils Indicee Analytics for Salesforce Chatter New app lets users analyze contributions, influencers, trends and opportunities within collaboration tool. |
CRM
October 2003
Laura Pollard |
Collaborate, Don't Dominate How human instinct is ill-suited to the successful practice of CRM. |
CIO
January 23, 2015 |
CIOs Deploy Different Social Tools for Different Types of Collaboration Jive, Jabber, Yammer, SharePoint, Lync -- CIOs roll out a variety of collaboration tools to fit the work styles of various types of far-flung employees |
InternetNews
September 9, 2010 |
Microsoft Delivers Dynamics CRM 2011 Beta Cloud and on-premise release includes close integration with Microsoft Outlook and reporting and visualization improvements. |
CRM
September 25, 2010
Lauren McKay |
Salesforce.com Rolls Out Chatter 2 Dedicated to enhancing enterprise productivity and collaboration, Chatter 2 includes new features such as filters and recommendations. |
CRM
August 17, 2012
Dan Schleifer |
Extending the Definition of Social CRM Improving conversations should be a key element |
InternetNews
September 3, 2010 |
Salesforce CRM Gets Real-Time Contact Updates, Leads Thanks to its acquisition of Jigsaw, the SaaS player integrates real-time updates on CRM contacts to its solution. |
CRM
February 2, 2004
Roylene Rhodes |
American Medical Response To ensure success, medical transportation and 911 services firm American Medical Response made CRM integral to its daily processes. |
CRM
September 16, 2011
Michael Brito |
From Social Brand to Social Business Organizations need to be smart and think long term. From the outside looking in, most wouldn't recognize and understand the challenges that social media has created in the enterprise. |
InternetNews
May 3, 2011 |
Salesforce Closes $326 Million Deal for Radian6 Salesforce.com completes its acquisition of social CRM vendor - what happens now? |
CRM
August 2010
Jim Dickie |
Managing to Succeed Sales reps seem to get most of CRM's attention - but what about their bosses? |
CRM
June 17, 2014 |
PeopleLinx Integrates Social Selling with Salesforce Enterprises can now combine CRM with PeopleLinx's social marketing and sales platform. |
InternetNews
January 16, 2007
Michael Hickins |
At The Salesforce Apex of SaaS On-demand customer relationship management application vendor Salesforce.com used the winter release of its flagship CRM service Salesforce SFA to formally launch Apex, a new platform and programming language. |
CRM
September 17, 2014
Maria Minsker |
HubSpot Introduces Free CRM Solution and Sidekick Sales Acceleration Tool Growing customer demand is behind the addition of a CRM system to HubSpot's marketing platform |
CRM
March 25, 2011
Jim Davies |
Applying the Eight Building Blocks of CRM to Social Media How to improve the effectiveness and long-term success of social CRM initiatives |
CIO
July 20, 2011
Chris Kanaracus |
How Salesforce.com Plans to Extend Its Enterprise Reach Salesforce.com is taking steps to build a bigger platform to support collaboration, application development and social networking in order to create a larger enterprise presence. |
CIO
April 26, 2013
Mary Brandel |
3 Tips to Get a Payoff From Collaboration Tools To reap the value of collaboration tool investments, CIOs study employee behavior, create incentives and embed capabilities in current work flows |
CRM
January 2014
Sarah Sluis |
Risk-Proof Your CRM System Focus on the people and the process, not the technology. |
InternetNews
July 12, 2010 |
Microsoft Reveals Details of Dynamics CRM 2011 The first public beta of Microsoft's customer relationship management software, with stronger integration among other features, is coming this September. |
InternetNews
July 23, 2010 |
Enterprise SaaS Surges in 2010: Gartner Businesses are poised to spend more than $8.5 billion this year on cloud and hosted solutions. |
BusinessWeek
August 26, 2010
Jaroslovsky & Ricadela |
Salesforce.com Channels Facebook The enterprise software giant has a new social-networking service. |
CRM
June 2015
Jim Dickie |
What We've Got Here Is Failure to Collaborate If networking systems are underused, don't blame the technology |
CRM
September 21, 2012
Kelly Liyakasa |
Social Media Experimentation to Shift to ROI Justification Collaboration, social marketing have changed customer relationships. Salesforce.com's debut of enterprise file-sharing solution Chatterbox this week at Dreamforce hints at the cloud software company's further foray into powering the social enterprise. |
InternetNews
February 24, 2010 |
Salesforce Tops Q4 Estimates, Boosts Forecast The on-demand software leader didn't disappoint investors as it managed to top sales and earnings estimates in the fourth quarter and raised its guidance for the first quarter. |
