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InsideFlyer
December 2011 |
60 Seconds with Dario Ambrosini, Vice President, Marketing, ezRez Software, Inc. ezRez Software, Inc. recently announced that it will be launching a new digital wallet product that will allow members of loyalty programs to use their miles and points as currency.   |
InsideFlyer
November 2010 |
New Canadian AMEX American Express Canada has launched a new charge card for Canadians, the American Express Gold Rewards Card. Cardmembers earn double Membership Rewards points on travel purchases as well as eligible gas, grocery and drugstore charges. |
InsideFlyer
December 2005 |
What's Number One on This Year's List? The perfect gift for your frequent traveler this year is Mileage Pro, an insiders guide to frequent flyer bonus programs. |
InsideFlyer
March 2009 |
Cashing In Points Although travelers are spending less money on travel these days, members of loyalty programs are reportedly spending more loyalty currency. |
InsideFlyer
June 2006 |
The New Golden Egg United's new bombshell, Mileage Plus Choices, means looking at the future of frequent flyer programs in a whole new way. |
InsideFlyer
March 2012 |
Randy Petersen's Opening Remarks Randy reflects on the loss of two airlines and new ways to use miles. |
InsideFlyer
June 2009 |
A New Deck of Cards It might be time to take a close look at the way you use your credit card for travel awards. |
InsideFlyer
February 2006 |
Randy Petersen's Opening Remarks This month begins and ends the voting period for the 18th annual Freddie Awards, a determination of the best frequent traveler loyalty programs in the industry. |
InsideFlyer
July 2011 |
Inside Information We speak with travel executives for our annual interview issue. |
InsideFlyer
May 2009 |
Frequent Flyer Survey 2009 Loylogic, a reward services provider for loyalty programs, has released the results of a survey conducted during the recent Freddie Awards voting process. Here are the questions and the results. |
InsideFlyer
October 2013 |
60 Seconds with Christopher Barnard, President of Points Launched in 2000, Points.com is an online loyalty wallet that allows loyalty program members to track, trade, exchange and redeem their points, miles and awards from many of the world's loyalty programs. |
InsideFlyer
March 2006 |
The 7 Habits of Highly Effective Frequent Flyers Whether you're a million-miler or a new mileage consumer, practicing these habits will help you survive and thrive in today's world of miles and points. |
InsideFlyer
July 2005 |
Hidden Assets? A look at what value frequent flyer programs have as hidden airline assets, and what going public might mean to members. |
InsideFlyer
October 2005 |
Broken Promises How to cope when your frequent flyer program changes the rules. |
InsideFlyer
May 2009 |
AMEX Cancelled Cards and Points Many American Express cardmembers have seen their cards cancelled because of the credit crunch. This means no more membership rewards points. |
InsideFlyer
March 2014 |
Delta: The Industry's Canary in a Coal Mine It's been three years since rumors first began leaking out of Atlanta that Delta was considering modifying their popular SkyMiles frequent flyer program from a "mileage-based" program to a "revenue-based" program. |
InsideFlyer
February 2011 |
Rapid Rewards 2.0 Southwest Airlines restarts their frequent flyer program with everything brand new - except the name. |
InsideFlyer
February 2003 |
Changing the Game: In Points We Trust Frequent guest programs inspire some of the strongest loyalty and fiercest resistance to change. Find out why hotel loyalty programs have been, and remain, a genuine value. |
InsideFlyer
November 2008 |
Credit Card Choices Seven reasons why affinity cards are better than cash back cards and why they deserve a second look. |
InsideFlyer
October 2005 |
AMEX Adds Private Jet Awards American Express has enhanced its Membership Rewards program with a new luxury travel redemption option that allows members to redeem points for private jet travel through Bombardier Skyjet and Flexjet. |
InsideFlyer
May 2012 |
Welcome to the 2012 Freddie Awards After taking a hiatus for two years, the Freddie Awards have returned. Introduced in 1988, the Freddie Awards allow members of frequent traveler programs to vote for their favorite programs completely from their point of view. |
InsideFlyer
June 2012 |
Randy Petersen's Opening Remarks Are both US Airways and Delta considering changes to their existing frequent flyer programs featuring a conversion to revenue-based programs? With the changes that have already impacted this industry (miles as an industry?), there's a very strong argument that this is the way of the future. |
InsideFlyer
February 2006 |
Winning The Battle - Award Redemption in 2006 With most airline flights full of paying passengers, it might come as a surprise that there's hope that you, too, can really get the award you want. But it's not always an easy fight. |
InsideFlyer
October 2004 |
Riding Out the Storm Several strategies that will help you protect your frequent flyer miles against bankruptcies, buyouts and blowhards. |
InsideFlyer
June 2005 |
Annoyances Today's frequent traveler programs are so engaging and rewarding that there's only one thing they can't seem to do -- stop bugging us! Redeposit Fees... Paying to Earn Miles... No Notice... Logging In... Partner Rules... etc. |
InsideFlyer
July 2014 |
Travel Talk - Annual Interview Issue We take a behind-the-scenes look into frequent travel programs and talk one-on-one with those making decisions that will have an effect on frequent flyers everywhere. |
InsideFlyer
January 2013 |
Miles as Money Over the past few years, airlines have been slowly adding more non-flight award options for members to use their miles; from experiential awards, to auctions, to electronics and merchandise. |
InsideFlyer
April 2012 |
High Flyer or Big Spender We look at the differences between FFPs that reward flyers for the miles they fly or the amount they spend. |
InsideFlyer
May 2006 |
Letters US Airways doesn't come through on their program promises... Strange phenomenon when redeeming miles with Continental OnePass... Providing a value rating to rewards programs... Votes for Freddies Awards come from all over... |
InsideFlyer
November 2008 |
Randy Petersen's Opening Remarks: The Credit Crisis Thoughts on the credit crunch and its impact on earning miles with credit cards. |
InsideFlyer
August 2011 |
Rapid Rewards 2.0 In this article, we'll look at the old and new Rapid Rewards. Frequent flyers in general do not like change, so how have Southwest's most loyal customers taken to the new Rapid Rewards? |
InsideFlyer
February 2009 |
Advantage Goes to AAdvantage The American AAdvantage program grew by almost three million members in 2008. |
InsideFlyer
January 2015 |
7 Frequent Flyer Myths Debunked To explore frequent travel myths versus facts, we asked BoardingArea and Prior2Boarding bloggers to share their expertise and added a bit of our own expertise. |
InsideFlyer
February 2009 |
Randy Petersen's Opening Remarks A look at the future of award redemptions, plus a cautionary tale. |
InsideFlyer
July 2008 |
Cover Story Interviews discussing Southwest Airlines Rapid Rewards, Wyndham Rewards, Aeroplan American Express, and goldpoints plus. |
InsideFlyer
April 2009 |
Award Patrol 2009 Is the perception that it's constantly getting more difficult to claim an award flight true? |
InsideFlyer
March 2007 |
Expiration Policies A summary of the expiration policies from the most popular frequent flyer programs. |
InsideFlyer
May 2009 |
Freddie Awards The 21st Annual Freddie Awards. Over 700,000 frequent flyers have spoken - did your favorite programs win? |
InsideFlyer
January 2014 |
Ultimate Guide to Chase Ultimate Rewards We explore in detail the four-year-old Ultimate Rewards program. |
InsideFlyer
January 2011 |
Loyalty Traveler-Confessions of a Former 'Mile'ionaire Major hotel brands are rapidly growing with the travel industry recovery. Hopefully hotel competition will continue to benefit the frequent guest in 2011 with real loyalty program enhancements and high value promotions. |
InsideFlyer
September 2012 |
Never Say Never Last month, American AAdvantage announced that miles earned prior to July 1, 1989, known as "Miles with No Expiration" will automatically be converted on Nov. 1 to "Miles Subject to Expiration" and will indeed expire if you don't earn or redeem miles at least once every 18 months. |
InsideFlyer
July 2012 |
Loyalty Traveler The system of annual hotel award category reassignment based on hotel popularity and average daily rates is one I favor over the revenue-based redemption models currently used by a few hotel loyalty programs. |
InsideFlyer
June 2004 |
The New Number One Earning frequent flyer miles by spending with your credit/debit card has replaced flying as the number one way to earn frequent flyer miles. Here's a look at the why, where and what's ahead in this latest twist in the evolution of frequent flyer programs. |
InsideFlyer
July 2004 |
The Interview Issue Interviewing the industry about frequent flyer programs: Air Canada Aeroplan... Northwest's WorldPerks... Iberia Plus... United's Mileage Plus... Zevez... etc. |
InsideFlyer
August 2009
Randy Petersen |
Randy Petersen's Opening Remarks The author comments on a new traveler survey conducted by Wyndham Rewards. |
InsideFlyer
May 2008 |
The 20th Annual Freddie Awards The best travel loyalty programs, according to 629,022 frequent travelers. |
InsideFlyer
November 2002 |
The Credit Card Choice We take a look at some of the recent trends in the credit card industry and lay out some options for the travel miles-and-points crowd. |
InsideFlyer
July 2013 |
Travel Talk Annual Interview Issue Every year we interview several executives from the travel loyalty industry. This year, we spoke with representatives from PointsHound.com, the first USA TODAY Road Warrior, Virgin Australia Velocity and 30k.com. |
InsideFlyer
May 2009 |
Randy Petersen's Opening Remarks It's a great time to be a frequent flyer. |
InsideFlyer
October 2014 |
Ethics of a Mile Do you own your frequent flyer miles, or does the airline own the miles in your account? If you earn the miles, do you have the right to dispose of them as you see fit? |
