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InsideFlyer May 2009 |
SriLankan FlySmiLes Grows Coming up on its first anniversary, the frequent flyer program for SriLankan Airlines, FlySmiLes, has been busy. |
InsideFlyer July 2014 |
Mileage Plan Ranks High The findings of a new survey are not surprising with Alaska and Southwest consistently ranking high in customer satisfaction and US Airways often coming in last. |
InsideFlyer April 2003 |
After the Flood (How United and US Airways Are Recovering From Frequent Flyer Disaster) As if frequent travelers haven't been hammered enough this past year with waves of program changes, dwindling benefits and skyrocketing awards, now they're confronting another potentially devastating blow -- the bankruptcy of their preferred airlines. |
InsideFlyer October 2004 |
Riding Out the Storm Several strategies that will help you protect your frequent flyer miles against bankruptcies, buyouts and blowhards. |
InsideFlyer April 2007 |
Award Availability Survey Airline executives identified the lack of award availability as the aspect that frustrates frequent flyer program members the most. |
InsideFlyer June 2012 |
Randy Petersen's Opening Remarks Are both US Airways and Delta considering changes to their existing frequent flyer programs featuring a conversion to revenue-based programs? With the changes that have already impacted this industry (miles as an industry?), there's a very strong argument that this is the way of the future. |
InsideFlyer June 2011 |
Randy Petersen's Opening Remarks Randy imagines the world without frequent flyer miles. |
InsideFlyer September 2007 |
The FFPs of the Middle East We map out the options and provide information and advice for frequent flyers in the Middle East. |
InsideFlyer January 2012 |
Randy Petersen's Opening Remarks Mileage-based frequent flyer programs were invented in the U.S. and remain the home of the largest travel rewards programs in the world. Yes, they celebrated their 30th anniversary in 2011, but what's new with U.S.-based programs? |
InsideFlyer April 2014 |
Frequent Flyer Fickleness Just as Web patrons are prone to bounce from one website to another, so do a growing number of frequent flyer program members switch from one program to another. |
InsideFlyer January 2013 |
Randy Petersen's Opening Remarks It is my guess that one of the main topics this time next year will be the tipping point of additional legacy carriers converting or adopting a "revenue-based" model as the standard method of mileage accrual for their members. |
InsideFlyer August 2008 |
Randy Petersen's Opening Remarks Fasten your seatbelts, US Airways, Randy has something to say to you. |
Fast Company May 1, 2011 Greg Lindsay |
Arab Air: How The Middle East Is Rewiring Our Friendly Skies One new hub of global air travel is in the Middle East. |
InsideFlyer December 2012 |
Opening Remarks Can someone tell me what the theme of 2012 was for travel loyalty programs? Fact is that I don't know myself. |
InsideFlyer July 2006 |
Study: Value of a Mile Jumps in 2005 The value of a frequent flyer mile seems to be increasing, and yet other measures suggest a troubled mileage marketplace, according to IdeaWorks in its new analysis of frequent flyer mile. |
InsideFlyer October 2010 |
AA, BA and IB It won't be long before American AAdvantage members will finally be able to earn and redeem miles on transatlantic British Airways flights. |
InsideFlyer April 2009 |
Airlines Through Fooling Around With Frequent Flyer Headaches Major news for every member of a frequent flyer program in North America. |
InsideFlyer September 2009 |
Randy Petersen's Opening Remarks Read why Randy Petersen thinks the world has fallen in love with frequent flyer programs once again. |
InsideFlyer December 2012 |
AA.com Adds Partners The airline recently added oneworld carriers airberlin (including NIKI) and Finnair to its award booking engine, joining Alaska Airlines, British Airways, Hawaiian Airlines and Qantas that were added earlier this year. |
InsideFlyer October 2007 |
One Million Dividend Miles Winner The grand-prize winner in the US Airways "Vacations Million Miles, Million Dreams Sweepstakes" said he "forgot" that he had entered the contest. |
InsideFlyer June 2010 |
Award Seat Study During February and March IdeaWorks made 6,160 award booking queries on the Web sites of 22 frequent flyer programs and have released their findings regarding award seat availability. |
InsideFlyer January 2007 |
Inspector General Weighs in on FFPs A follow-up review of frequent flyer programs reveals that little progress has been made in commitment to customer service. |
InsideFlyer September 2010 |
New Etihad Guest Credit Cards Etihad Guest in partnership with Abu Dhabi Commercial Bank has launched a portfolio of four co-branded credit cards in the U.A.E. |
The Motley Fool August 24, 2004 Tim Beyers |
US Airways: More Turbulence Ahead? Management and pilots break off talks, making liquidation more likely. |
InsideFlyer May 2009 |
Extensive Changes at airberlin As of April 1, 2009, airberlin topbonus members will now collect more status and award miles on flights with airberlin and NIKI depending on the cost of the flight. |
InsideFlyer January 2015 |
Top 10 Airlines Airlines on the list must achieve a seven-star safety rating as well as demonstrate innovation in passenger comfort. |
InsideFlyer January 2013 |
Miles as Money Over the past few years, airlines have been slowly adding more non-flight award options for members to use their miles; from experiential awards, to auctions, to electronics and merchandise. |
InsideFlyer July 2011 |
Opening Remarks How people see frequent flyers will likely change if the planned full media exposure of the life of the high flyer comes to fruition in some major media outlets. |
InsideFlyer May 2014 |
Randy Petersen's Opening Remarks Before I explore a recent announcement for frequent flyers, let me first frame it with a confusing scenario. Yes, this is about the American/US Airways merger. |
CIO February 15, 2006 Stephanie Overby |
How to Save an Airline The merger of US Airways and America West is predicated on keeping processes and applications simple -- and cutting $100 million in IT costs. |
InsideFlyer April 2013 |
Cover Story US Airways and American Airlines announced their upcoming consolidation with the combined airline being called American Airlines. Members of American AAdvantage and US Airways Dividend Miles have already started getting some details about what to expect from the new AAdvantage program. |
InsideFlyer May 2008 |
The 20th Annual Freddie Awards The best travel loyalty programs, according to 629,022 frequent travelers. |
The Motley Fool September 13, 2004 Tim Beyers |
Is US Airways Grounded? A second bankruptcy filing comes after a month of warnings and a failure to secure labor concessions. |
CRM May 2012 Leonard Klie |
In the Air Instead of on the Line A natural language-based IVR connects US Airways passengers to better service. |
InsideFlyer May 2007 |
The 19th Annual Freddie Awards The best of airline loyalty programs. |
The Motley Fool February 26, 2009 Tim Beyers |
Was Soda Killing US Airways? Beginning on March 1, coffee, tea, water, juice, and soda will once again be free for US Airways coach passengers. Great news, right? Sure -- just don't ask management to be happy about it. |
The Motley Fool September 29, 2005 Tim Beyers |
US Airways? Too Flighty. The airline emerges from bankruptcy, but its own words give investors enough reason not to buy in. |
InsideFlyer February 2014 |
AMEX Centurion US Airways American Express Centurion cardholders currently receive US Airways Platinum status as a complimentary card benefit but this benefit will be discontinued when American Express ends its partnership with US Airways. |
InsideFlyer May 2012 |
Welcome to the 2012 Freddie Awards After taking a hiatus for two years, the Freddie Awards have returned. Introduced in 1988, the Freddie Awards allow members of frequent traveler programs to vote for their favorite programs completely from their point of view. |
The Motley Fool January 28, 2011 Tim Beyers |
Are Big Money Investors Wrong About US Airways? Are institutions bullish or bearish when it comes to this suddenly profitable legacy airline? |
InsideFlyer September 2009 |
Cover Story A conversation with five industry insiders and one blogger who keeps a close watch on the airline industry. |
InsideFlyer August 2012 |
Randy Petersen's Opening Remarks Note if you will that the buzz around Delta and/or US Airways changing their frequent flyer programs to some sort of revenue-based model similar to Southwest and a few others has taken a summer break. |
The Motley Fool July 21, 2011 |
JetBlue Airways Earnings Preview Investors are bracing for the worst and waiting to see whether JetBlue Airways will fall short of Wall Street forecasts for the consecutive quarter on Tuesday. |
The Motley Fool September 28, 2004 Tim Beyers |
US Airways' Holding Pattern A decision on labor relief may be the difference between survival and liquidation. |
InsideFlyer May 2009 |
Freddie Awards The 21st Annual Freddie Awards. Over 700,000 frequent flyers have spoken - did your favorite programs win? |
BusinessWeek June 13, 2005 Joseph Weber |
A Wing, A Lot Of Loans, And A Prayer The US Airways-America West merger is backed by companies with business at stake. |
InsideFlyer May 2014 |
2014 Freddie Awards The Freddie Awards allow travelers around the globe to give voice to their opinions of which frequent flyer and hotel loyalty programs offer the best value. |
InsideFlyer May 2012 |
Etihad Guest Changes Travelers flying in discount coach classes will only earn half as many miles on Etihad starting June 1, 2012. |
InsideFlyer September 2012 |
Upgrade Auctions Etihad Airways has launched a new upgrade system where passengers can make a bid for a chance to fly in the next higher cabin, Diamond first class or Pearl business class. |
CFO October 1, 2006 Roy Harris |
The Plane Truth As they flew US Airways through bankruptcy, managers of the old America West reduced the fleet and sparked an industry trend. |