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SalesPredict Releases SaaS Predictive Customer Success Solution New SalesPredict solution uses predictive analytics to predict customer churn. |
Information Today August 6, 2013 |
FirstRain Introduces Market Insights for Big Data Analytics FirstRain caters to enterprise sales and marketing teams with its Customer Insights analytics solution, and Market Insights is the next step in helping companies translate their marketing strategies into easily interpreted data. |
CRM March 1, 2008 Anupam Agarwal |
Bringing Science to Sales Existing CRM deployments can help with mastering the art of the deal. |
IEEE Spectrum December 2011 Paul McFedries |
IT Has 26 Words for Data Mining As data proliferate, so do words for handling them |
CRM April 2013 Barton Goldenberg |
The Future Is Now for Data Analytics Turn data insights into customer excellence. |
CRM July 2013 Kelly Liyakasa |
Big Data and Customer Experience Begin to Converge But 54 percent of companies view big data analysis as one of their challenges. |
Bank Technology News April 1, 2008 |
Closing the Loop On Client Feedback Collecting customer feedback, responding to complaints, identifying trends and translating all that data to front-line employees for better customer service has long been a particular challenge for banks. |
CRM August 2014 Patrick Gibbons |
Is It Time to Moneyball Customer Experience? Create a competitive advantage by looking at data through a broader lens. |