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HBS Working Knowledge
February 22, 2010
Julia Hanna |
Manager Visibility No Guarantee of Fixing Problems Managers who merely put in time "walking the floor" are not doing enough when it comes to problem solving; in fact, it can make employees feel worse about their situation, says Harvard professor Anita Tucker.   |
HBS Working Knowledge
June 28, 2010
Julia Hanna |
HBS Cases: Cincinnati Children's Hospital Medical Center This case explores how one hospital implemented its own version of health-care reform, taking overall performance levels from below average to the top 10 percent in the industry. |
HBS Working Knowledge
August 30, 2010
Julia Hanna |
Turning Employees Into Problem Solvers Patient-safety information campaigns can help hospital staff do more than just report problems when they occur. By serving as role models, managers who actively engage in problem solving can lead their frontline workers to create and share solutions. |
Nursing Management
October 2011
Edna Cadmus |
Your role in redesigning healthcare We need to rethink how we provide care and to understand the interconnectedness and the structure of healthcare by looking at it as a whole vs. the sum of its parts. As leaders we need to view the evidence as we rethink healthcare together. |
Nursing Management
April 2009
Sharon H. Pappas |
Profits, Payers, and Patients: Responding to Changes Profit is necessary for hospitals to fulfill their missions, invest in expansion and new technologies, and reinvest in existing patient care infrastructures. Profitability is the work of the financial team and the clinical team to produce the hospital's desired financial outcome. |
American Journal of Nursing
May 2011
Pusateri et al. |
Original Research: The Role of the Non-ICU Staff Nurse on a Medical Emergency Team: Perceptions and Understanding We sought to determine the nursing staff's familiarity with and perceptions of the Medical Emergency Team at one hospital. |
InternetNews
April 1, 2005
Susan Kuchinskas |
Online Shopping for Hospitals Hospital Compare gives the nation's hospitals a report card for key best practices. |
BusinessWeek
March 28, 2005
Mullaney & Weintraub |
The Digital Hospital Information technology saves lives and money at one medical center, perhaps becoming the future of health care. |
American Journal of Nursing
July 2009
Weinberg et al. |
Original Research: 'It Depends': Medical Residents' Perspectives on Working with Nurses We sought to determine the quality of the nurse-physician relationship by examining the communication and interaction between nurses and residents from the residents' perspective. |
Salon.com
July 25, 2001
Diana Reiss-Koncar |
The war against nurses Assaults on R.N.s are at an all-time high, but many who complain or seek help lose their jobs as hospitals blame the victims... |
BusinessWeek
January 7, 2010
Catherine Arnst |
Hospitals: Radical Cost Surgery A hospital that slashes costs - and delivers high-quality care as it innovates? Yes, it exists. |
BusinessWeek
March 28, 2005 |
The Nurse: Melanie Weigeshoff Why the "laptop-on-a-stick" is a hard-pressed R.N.'s best friend. |
HBS Working Knowledge
December 30, 2013 |
Most Popular Articles of 2013 What topics intrigued Harvard Business School Working Knowledge readers in 2013? Read our Top 10 list of most-read stories. |
Managed Care
May 2005
Frank Diamond |
Hospitals May See Plans as Their New Confidant Not only can health plans pay for performance, they can offer a mechanism for confidential discussions of mistakes. |
BusinessWeek
November 20, 2008 |
Financial Triage Innovative ways that hospitals are looking at patient finances. |
Job Journal
May 2, 2010
Arianna Jordan |
Nursing Careers come in Many Settings In sorting out your options for a nursing career, start with where you'd like to work. |
Job Journal
April 23, 2006
Julia Hollister |
Prospective Nursing Students Need Patience Demand for nurses is growing, but so are training-school waiting lists. There is hope, however. |
Managed Care
September 2005
Ed Silverman |
No Easy Fit For Specialty Hospitals Insurers worry that specialty hospitals will ultimately increase costs at nearby community hospitals |
CIO
August 1, 2003
Galen Gruman |
Wireless: Just What the Doctor Ordered As medical records go electronic, hospital CIOs are finding that wireless networks can get the records to where the doctors and nurses want to use them. CIOs in other industries would do well to watch and learn. |
Managed Care
June 2003
Maureen Glabman |
Managed Care Makes It Tough For Some Hospitals To Stay Afloat True, there are other reasons the facilities have closed, but insurers' payment rates stand out. Is it better that some are history? |
Managed Care
October 2003
Ed Silverman |
Tough Negotiations in Store Between Plans and Hospitals Fallout from the Medicare outlier-payment scandal is likely to force hospitals to try to replace that revenue. Health plans, prepare to negotiate! |
American Journal of Nursing
June 2011
Lisa M. Black |
Original Research: Tragedy into Policy: A Quantitative Study of Nurses' Attitudes Toward Patient Advocacy Activities In 2007 and 2008, 115 patients were found to be either certainly or presumptively infected with the hepatitis C virus through the reuse of contaminated medication vials at two southern Nevada endoscopy clinics. |
Managed Care
December 2007
Lola Butcher |
Insurers Get Involved in Campaign Against Hospital-Acquired Infections Health plans prod hospitals to do a better job of addressing problems that kill nearly 100,000 Americans a year. |
Managed Care
November 2007
Lola Butcher |
Blues Build on CMS Program To Boost Hospital Quality The insurer throws support behind a pay-for-performance program that promises "stunning" advances in cost-effectiveness. |
Job Journal
July 3, 2005
Julia Hollister |
Nursing: The Pulse of California Healthcare Desperate hospital recruiters up the ante with signing bonuses for RNs and LPNs. In fact, many hospitals, under pressure to lower costs, are using licensed vocational nurses (LVNs) in place of registered nurses wherever allowed. |
Managed Care
November 2001 |
Hospitals scramble for cutting-edge personnel Aging baby boomers, fewer people choosing the medical field, and early retirements are all helping to shift hospital demand from primary care physicians to specialists, pharmacists and nurses... |
Pharmaceutical Executive
November 1, 2006 |
Alternative Media: Time to Change the Channel Upgraded hospital television and Internet systems equal new marketing opportunities. |
Job Journal
June 24, 2007
Julia Hollister |
RNs Take Their Pick of Perks, Pay & Programs In short supply, RNs enjoy signing bonuses and generous perks. |
BusinessWeek
January 31, 2005
Carol Marie Cropper |
Between You, The Doctor, And The PC More physicians and hospitals are putting their medical records online |
Entrepreneur
May 2004
Chris Penttila |
Talent Scouting Employees' hidden star qualities might be just the thing to put your business's name in lights. |
The Motley Fool
February 22, 2007
Jack Uldrich |
Intel Frees the COWs A new tablet PC for hospitals could lead to bigger dividends for Intel. |
BusinessWeek
February 20, 2006
Arlene Weintraub |
Should Doctors Own Hospitals? Controversy builds over a fast-growing, profit-driven business in which specialty hospitals are partly owned and run by doctors. |
CFO
January 1, 2002
Andrew Osterland |
Operating Room Rising hospital costs, a plague to most companies, have helped some health-care CFOs nurse profits back to health. |
The Motley Fool
July 17, 2006
Querna & Fischman |
Good Medical Help Close to Home Your local hospital might be just as good as any glittery big-name center. Finding out if your local hospital is up to snuff requires some homework. Here are the major factors in judging the quality of care, courtesy of U.S. News & World Report's annual "America's Best Hospitals" issue. |
Fast Company
December 1999
Scott Kirsner |
Digital Competition - Laurie A. Tucker "Our customers are moving at Internet speed, so they need us to respond at Internet speed." |
Managed Care
July 2001
Maureen Glabman |
Provider Shortage Puts HMOs In Bind Increasing demand for physicians and physician extenders is starting to strain the system. To a large extent, this is unexpected bitter fruit of managed care's labor... |
Inc.
September 2007
Cara Cannella |
How I Did It: Todd Johnson, President and CEO, Hospital Partners of America Cost pressures may be straining health care providers, but there is money in the hospital business. |
BusinessWeek
July 22, 2010
Dune Lawrence |
Rose Ann DeMoro Wants Hospitals to Scream Labor firebrand Rose Ann DeMoro of California is out to build a powerful new super union. |
