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CRM
October 2012
Leonard Klie |
HP Launches a CRM Consulting Service HP Transformation Services-CEM is designed to help improve operational efficiency in the contact center.   |
CRM
April 20, 2012
Leonard Klie |
HP Helps Organizations Enhance Customer Engagement via Social Networks HP launches Social Enterprise Services to help organizations implement a social CRM program. |
CRM
April 30, 2013 |
HP Pairs with Avaya for Cloud Contact Center Solutions New Customer Engagement as a Service brings social media marketing, mobile integration, and customer analytics to a single platform. |
CRM
October 16, 2013
Maria Minsker |
HP Autonomy Unveils HP Digital Marketing Hub HP Digital Marketing Hub will enable delivery of personalized content based on real-time analytics. |
CRM
February 27, 2015
Leonard Klie |
HP Updates Its Qfiniti WFO Suite HP Qfiniti 10.3 extends connectivity to Genesys and Cisco telephony switches and maximizes value from customer interaction data. |
CRM
October 3, 2013 |
HP Adds Social Media to Customer Engagement Management (CEM) Services HP Enterprise Services today announced new and enhanced services that support enterprises in their efforts to connect with customers via social media channels all while improving the bottom line. |
The Motley Fool
September 2, 2011
Evan Niu |
salesforce.com CEO to HP: "Good Call!" HP goes big while IBM adds piece by piece. |
InternetNews
March 14, 2011 |
Is HP Ready to Take on Amazon in the Cloud? HP is planning some big moves in all major segments from consumer, to SMB to the enterprise with cloud computing as a centerpiece of the strategy. |
Bank Systems & Technology
June 19, 2008
Maria Bruno-Britz |
HP's Purchase of EDS May Have Minimal Impact on Financial Services HP reached a definitive agreement to acquire Plano, Texas-based technology services and outsourcing provider EDS in a deal worth more than $13.9 million. |
InternetNews
September 8, 2005
Clint Boulton |
HP Buys New Zealand Services Firm HP will pocket more business consultants with expertise on setting up and managing IT shops. |
InternetNews
February 15, 2011 |
HP Debuts 'Instant-On' Security Framework HP builds on technology it gained through acquisitions to deliver the HP Security Intelligence and Response this week at the RSA security conference. |
CRM
December 16, 2014
Oren Smilansky |
HP Releases Digital Customer Experiences Package for Oracle New services intend to enhance, personalize, and solidify customer engagement in multiple channels. |
CRM
September 2003
Guglielmo et al. |
The 2003 Market Leaders (Part 2) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
CRM
March 27, 2015
Leonard Klie |
HP Releases Explore 5.0 Updated voice-of-the-customer analytics platform reveals even more valuable insights into customer interactions. |
CRM
May 2003
Lisa Picarille |
Overly Ambitious Hewlett-Packard's CRM czar Mike Overly is working overtime to unify the company. |
CRM
July 1, 2009
Donna Fluss |
Contact Centers and the Age of Analytics A variety of applications promise revenue generation and cost reduction. |
CRM
November 20, 2012
Kelly Liyakasa |
Industry Reacts to HP, Autonomy Shake-Up What the software company's write-down could mean for customers, solutions. |
CRM
August 5, 2015
Dave Roman |
How HP Integrated Social Media into its International CRM System Discover a 360-degree solution for social care. |
CRM
April 10, 2015 |
HP Pairs with Microsoft to Deliver Digital Transformations for Industries HP Services for Microsoft Dynamics help automotive, government, and financial services firms deliver digital-first customer experiences. |
The Motley Fool
October 12, 2011
Evan Niu |
Should HP Keep Its PC Business? There are better reasons for Hewlett-Packard to keep the PC business than to spin it off. |
The Motley Fool
August 30, 2011
Navjot Kaur |
Hewlett-Packard Packs Up Its PC Business HP is selling off its computer business and acquiring software company Autonomy. |
InternetNews
April 27, 2010 |
HP Shares Lessons in Data Center Consolidation How much of a payoff can enterprises expect from consolidating their servers and data centers? HP executives speaking at Interop share their experience in data center downsizing. |
InternetNews
January 25, 2011 |
HP Expands Hybrid Public-Private Cloud Suite HP looks to bring "enterprise-class computing" to a cloud environment, courting businesses with new products and services that promise to modernize traditional IT deployments. |
InternetNews
December 12, 2006
Clint Boulton |
Big Growth, New Shape For HP Software Group Hewlett-Packard unveiled its revamped software division today. |
InternetNews
June 1, 2011 |
HP Launches Exec Scorecard to Track IT HP platform aims to take in all types of IT input to create a dashboard tracking all IT operations and then mapping it to a scorecard of key performance indicators. |
InternetNews
February 14, 2011 |
HP Scoops Up Vertica in Analytics Play HP acquires privately held Massachusetts-based vendor for an undisclosed sum as it looks to offer near real-time business intelligence and analytics. |
The Motley Fool
October 4, 2011
Anders Bylund |
Nice Parting Gift, Dude! Leo Apotheker couldn't have left his HP heirs a hairier puzzle if he'd tried. |
InternetNews
May 13, 2004
Sean Michael Kerner |
HP Expands Support Network Two acquisitions pump up the systems vendor's IT service management offerings. |
CRM
February 17, 2015
Oren Smilansky |
HP Launches Haven Predictive Analytics The open-source offering will enable organizations to better use data for effective predictive analytics. |
InternetNews
September 18, 2008
Richard Adhikari |
Internal HP Memo Details New Strategies On the heels of its announcement that it will cut more than 24,000 jobs as it integrates outsourcing giant EDS, Hewlett-Packard is also reorganizing its software and services offerings. |
InternetNews
May 28, 2004
Erin Joyce |
Ann Livermore, HP's Technology Solutions Group Why team up with BT to offer a full IT outsourcing menu? The head of HP's services division explains and maps industry trends. |
The Motley Fool
January 19, 2011
Andrew Bond |
A Tech Giant With Strong Growth and Cheap Shares Hewlett-Packard has recently inked some large contracts and continues to improve its enterprise services. |
Insurance & Technology
May 25, 2010
Anthony O'Donnell |
HP Introduces Claims Correspondence Solution The HP Exstream solution, which supports critical front-office claims business processes, is designed to improve customer retention while reducing costs and compliance risks. |
InternetNews
May 4, 2004
Erin Joyce |
HP, BT in $1.5B On-Demand Alliance Systems vendor and telco giants hire each other for IT services and will offer outsourcing for enterprises in European markets. |
InternetNews
August 17, 2004
Michael Singer |
HP's Execution Under Fire Rivals and analysts weigh in on the computer and printer maker's recent troubles, but HP may not like what it hears. |
The Motley Fool
December 13, 2011
Evan Niu |
This Tech Giant Says Goodbye to a Rough Year With HP's terrible 2011 almost over, maybe 2012 will be better. |
The Motley Fool
March 29, 2011
Eric Bleeker |
3 Reasons to Buy HP, 3 Reasons to Sell HP's stock has been slumping; is it in buy territory yet? |
InternetNews
June 14, 2011 |
HP Shuffles Executive Deck Ann Livermore and other top execs are moved out of daily operations as CEO Apotheker mixes things up |
The Motley Fool
November 12, 2009
Rich Smith |
EDS, Y-E-S. COMS? N.O., HPQ! PC giant Hewlett-Packard announces that it is buying 3Com. This acquisition is very different from its purchase of EDS. Is it a good idea? |
InternetNews
February 15, 2011 |
HP Looks to Rewire Data Center Design Amid cloud computing hype, HP still sees a strong demand among enterprise customers for data center services, particularly as IT spending levels are beginning to rise again. |
The Motley Fool
August 24, 2011
Anders Bylund |
Solving HP's Software Puzzle HP has some more software buying to do. |
InternetNews
April 14, 2004
Colin C. Haley |
Cisco Teams With IT Giants on Data Centers The latest step in a plan to evolve to a complete system vendor includes partnerships with EDS, HP, IBM and Intel. |
InternetNews
November 2, 2010 |
HP's Details Hybrid Approach to Cloud Services HP has an "Instant-On" vision of how cloud services can enhance the traditional data center infrastructure. |
InternetNews
September 19, 2005
Clint Boulton |
HP to Tuck in Two For Management Hewlett Packard is looking to give its already strong management software portfolio a lift, agreeing to purchase IT management specialist Peregrine Systems storage management company AppIQ. |
InternetNews
May 25, 2004
Clint Boulton |
HP Joins SOA Fray With BEA HP is the latest vendor offering software and services based on the red-hot distributed computing model. |
InternetNews
November 12, 2004
Clint Boulton |
HP: Big Hugs For JBoss HP embraces open source more fully by agreeing to offer major services support for JBoss. |
InternetNews
February 19, 2004
Michael Singer |
Laptops and Desktops Give HP Its Props The computer and printer maker rolls through its first financial quarter confident of its client and enterprise sales. |
InternetNews
September 8, 2010 |
HP Targets SMBs With New Network Access Point Building off its earlier purchase of 3Com, HP unveils the HP V-M200 Access Point for small businesses with support for up to 64 wireless users. |
InternetNews
May 17, 2011
Sean Michael Kerner |
HP Second Quarter Revenues on the Rise Consumer division drags down results as enterprise and networking businesses continue to grow. |
The Motley Fool
December 24, 2011
Evan Niu |
Hewlett-Packard Isn't Looking Forward to Next Year, Either Even CEO Meg Whitman isn't excited about HP's 2012. |
