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CRM
October 2012
Leonard Klie |
Oracle's Latest Branding Initiative Central to its CRM strategy is the company's Customer Experience (CX) Suite.   |
CRM
October 24, 2011
Judith Aquino |
Oracle to Acquire RightNow Technologies The $1.5 billion deal to acquire RightNow Technologies is part of an aggressive move to offer more cloud solutions, Oracle says. |
CRM
November 10, 2015
Oren Smilansky |
Oracle Releases Oracle Knowledge Advanced for Service Cloud The vendor brings knowledge management capabilities to the cloud to improve customer support interactions. |
CRM
August 18, 2015 |
Oracle Updates Service Cloud and Oracle Social Cloud The latest releases of Service Cloud and Social Cloud enable brands to leverage social channels and self-service communities to expand customer engagements and business insights. |
CRM
December 20, 2012
Kelly Liyakasa |
Oracle to Acquire Eloqua for $871 Million This move foreshadows Oracle's burgeoning Customer Experience Cloud. |
CRM
June 26, 2012
Kelly Liyakasa |
Oracle Outlines Customer Experience Strategy Deeper cloud offerings expected to follow recent acquisitions spree |
CRM
January 29, 2015
Oren Smilansky |
Oracle Updates Service Cloud to Optimize Collaborative Interactions New features aim to help service agents better understand the customer's journey and streamline cooperative processes. |
CRM
November 18, 2015 |
Oracle Updates Its Marketing Cloud The upgrades to Oracle Marketing Cloud help companies enhance sales enablement, improve cross-channel orchestration, and demonstrate marketing's impact on business results. |
CRM
November 20, 2014
Oren Smilansky |
Oracle Streamlines the Path to Its Sales Cloud The company facilitates CRM cloud migration options for midsized businesses. |
CRM
June 30, 2015 |
Get Smart Content Launches Oracle Marketing Cloud App Get Smart Content helps marketers serve targeted content across channels through integration to Oracle Marketing Cloud. |
CRM
March 2015
Maria Minsker |
The 2015 CRM Service Elite: Oracle Service Cloud Catalyzes Multichannel Support Strategy The 'right technology' helps Kohl's carry out a deep reorganization of its customer care team. |
The Motley Fool
October 24, 2011
Brian D. Pacampara |
RightNow Technologies Shares Soared: What You Need to Know Shares of RightNow Technologies popped 19% on Monday after software giant Oracle agreed to buy the cloud-based customer service specialist for roughly $1.5 billion. |
CRM
July 29, 2011
Leonard Klie |
Oracle to Buy InQuira Oracle has entered into an agreement to acquire InQuira, a provider of service knowledge management software that supports Web self-service and agent-assisted service. |
CRM
October 27, 2015
Oren Smilansky |
Oracle OpenWorld 2015: Oracle Continues its Ascent into the Cloud Oracle addresses rising standards in customer experience with new cloud-based tools. |
CRM
December 2012
Leonard Klie |
Oracle Expands in Social and the Cloud At OpenWorld and CX Summit, Oracle reveals its latest product strategy. |
CRM
March 7, 2013
Kelly Liyakasa |
Oracle Launches Social Relationship Manager New platform marks one of the first product integrations with Oracle Eloqua. |
CRM
September 30, 2014
Maria Minsker |
Oracle Gets Serious About the Cloud at OpenWorld 2014 Oracle's updates customer experience cloud promises deep integration and extreme innovation. |
InternetNews
June 24, 2009
Alex Goldman |
Oracle's Ellison Talks Big on Cloud Computing Oracle's CEO sees his company as a major player in on-demand, SaaS, the cloud - and more. |
CRM
October 2012 |
Oracle Recognizes the Need for Change Mark Hurd is no stranger to big success. In his five years as president and CEO of HP, he was credited with righting the company's financially struggling ship. Now, starting his third year as president of Oracle, he is steering yet another big ship on a completely new course. |
CRM
September 24, 2013
Maria Minsker |
Oracle Debuts New Cloud Services The company introduces Cloud Marketplace, new Sales Cloud capabilities. |
The Motley Fool
October 24, 2011
Anders Bylund |
Did Oracle Buy the Right Cloud-Computing Specialist? Oracle could have paid less for a superior solution. Look for more buyouts in this red-hot space. |
CRM
December 2011
Aquino & Klie |
Oracle to Acquire RightNow Technologies The $1.5 billion deal is part of an aggressive move to offer more cloud solutions, Oracle says. |
CRM
April 2, 2015 |
Janrain Integrates with Oracle Marketing Cloud Janrain ties into Oracle Eloqua and Oracle Responsys Marketing Suite to provide marketers with actionable data. |
CRM
October 3, 2012
Leonard Klie |
Oracle Gets Social with Its Cloud Offerings Big Red is adding a social media component to all of its Fusion apps. |
CRM
June 5, 2012
Kelly Liyakasa |
Oracle Acquires Collective Intellect Software giant builds out deeper cloud social offerings |
CRM
December 20, 2013
Leonard Klie |
Oracle to Acquire Responsys The software giant will incorporate Responsys' offerings into its Marketing Cloud. |
CRM
May 1, 2014
Maria Minsker |
Oracle's Mark Hurd Talks Integration at Official Marketing Cloud Unveiling The new platform promises to tie together all of Oracle's recent acquisitions. |
CRM
February 24, 2014
Maria Minsker |
Oracle Buys Big Data Platform BlueKai to Extend Marketing Cloud BlueKai's data management platform will bring added personalization to Oracle's marketing programs. |
CRM
October 1, 2012
Leonard Klie |
Oracle Continues to Build Out Its Cloud At its annual Open World event, the computer giant unveiled four new cloud and storage offerings. |
CRM
April 1, 2015
Maria Minsker |
CEO Mark Hurd Is Firm on Oracle's CX Commitment at Modern Customer Experience Conference With only 10 percent of companies integrating customer experience processes, Oracle makes integration a priority. |
InternetNews
February 9, 2011 |
Oracle's New File System Targets Cloud Storage With new Cloud File System, Oracle is aiming to place storage resources in an elastic environment to enable businesses to migrate applications and databases to the cloud. |
CRM
December 23, 2015 |
VoIPstudio Puts CTI Connector in the Oracle Cloud Oracle sales cloud customers can use VoIPstudio CTI connector for inbound and outbound communications. |
CRM
October 2012
David Myron |
A Look at Oracle's New Direction Some industry experts are impressed with what they're seeing so far. "Their Fusion strategy has some real advantages," says Eric Pozel, president of consultancy CRM Northwest. "They've got the ability to market to any CRM scenario, whatever your industry, B2C, B2B, or a combination of both." |
InternetNews
December 17, 2010 |
Oracle Releases Open Office 3.3, Cloud Office Oracle updates its open source office suite in version 3.3 with an array of new features, debuts new Cloud Office Java server application available through a licensing agreement. |
CRM
December 1, 2005
David Myron |
Oracle's First Fusion App Oracle plans to release its first fused application in January 2006. |
CRM
December 16, 2014
Oren Smilansky |
HP Releases Digital Customer Experiences Package for Oracle New services intend to enhance, personalize, and solidify customer engagement in multiple channels. |
InternetNews
November 3, 2010 |
Oracle Proposes Standard for Cloud Management Oracle says a new API would make cloud environments easier to manage. |
CRM
April 2011
J. David Lashar |
Marketing Beyond the Cloud Technology and strategy convert customer interactions into actionable insight. |
CIO
October 3, 2008
Thomas Wailgum |
Oracle Fusion Applications: Is 2010 Delivery Too Little, Too Late, or Smart Strategy? An inside look at the launch delays, large expectations and executive departures that have dogged Oracle's next-gen application suite, now promised for delivery in 2010. |
InternetNews
October 13, 2009 |
Michael Dell's $200 Billion Promise Dell CEO says it and technology partners like Oracle will help IT departments save billions annually. |
CRM
August 2003
Martin Schneider |
New & Noteworthy Enterprise CRM Oracle has released updates to Oracle Service and Oracle Marketing... Online CRM Salesnet announced that it has integrated instant messaging capabilities from AOL, Microsoft, and Yahoo! into its wireless CRM application... etc. |
InternetNews
April 7, 2010 |
Oracle Updates EPM Suite Latest upgrade to Enterprise Performance Management suite comes with a host of applications that tie in with the Fusion middleware platform geared for large enterprise customers. |
CRM
July 12, 2011
Brittany Farb |
Oracle Announces CRM On Demand 19 New release focuses on productivity through advanced mobile and cloud capabilities. |
CRM
November 6, 2012
Leonard Klie |
Social Adds to CRM's Appeal Nucleus Research's Value Matrix highlights new functionality and integration capabilities. |
InternetNews
October 16, 2007
Larry Barrett |
Oracle Shakeup Muddles Fusion Outlook The point man for the company's Fusion applications project is out, raising questions not only about when Oracle's newest application suite will be released but what it will look like when it finally surfaces. |
CRM
July 17, 2014
Maria Minsker |
Oracle Announces LinkedIn Support, Touts Key Updates to Social and Marketing Clouds At its Marketing Cloud Interact event, Oracle lays out its plans for leveraging LinkedIn as a marketing tool. |
InternetNews
January 19, 2006
Susan Kuchinskas |
Oracle's (Con)Fusion Update One year after Oracle announced its Fusion project, the database giant cleared up some myths and reaffirmed its goals. |
Insurance & Technology
September 20, 2010
Nathan Golia |
Oracle Releases New Cloud Platform Exalogic Elastic Cloud is an integrated hardware and software system for both Java and non-Java applications, the company says. |
CRM
June 26, 2013
Leonard Klie |
Oracle and Salesforce Enter a Strategic Partnership Both companies agree to integrate Salesforce.com and Oracle clouds. |
CRM
June 2012
J. David Lashar |
Smarter CRM Sometimes, the cloud is not enough. Smarter organizations are realizing that they need to go beyond a CRM strategy of migrating transactional applications into the cloud. They are pursuing next-generation CRM strategies centered on serving customers. |
