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CRM
February 15, 2013
Leonard Klie |
Sage Sells Its ACT! and SalesLogix Lines The move represents an effort to divest itself of non-core solutions.   |
CRM
August 15, 2014
Leonard Klie |
Infor Buys Saleslogix from Swiftpage Saleslogix will be re-branded Infor CRM and add sales and service functionality to Infor's CloudSuite. |
CRM
October 2012
Kelly Liyakasa |
Harry Rosen Mobilizes Luxury Menswear Sales associates use Sage SalesLogix Mobile to connect with customers on a more digital level. |
CRM
January 17, 2014
Leonard Klie |
Swiftpage Launches Saleslogix 8.1 Saleslogix version 8.1 includes an extensive suite of social CRM capabilities. |
CRM
June 1, 2005 |
Tarantella M&As left remote access provider Tarantella in an information silo trance; a new CEO called on SalesLogix to cast a customer-centricity spell. |
CRM
August 2010
Lauren McKay |
On the Scene: Sage Insights '10 -- Sage Succumbs to Cloud Computing One of the last vendors to dive into on-demand, Sage partners with Amazon.com for SalesLogix Cloud. |
CRM
July 13, 2011
Leonard Klie |
Sage Expands Cloud Services for SMBs Online ERP and connected services for employers are among the company's new offerings. |
CRM
September 15, 2010
Lauren McKay |
Sage Beefs Up Services in Sage Act! 2011 In keeping with the times, Sage has chosen to infuse its installed contact management product, Sage Act!, with Web services. |
CRM
April 2012
Kelly Liyakasa |
Organic Valley Milks Higher Earnings, Improves Operations SalesLogix helps dairy co-op manage sales and distribution of organic products. |
CRM
May 2006
Colin Beasty |
Barriers to CRM Success Tech obstacles to CRM success can be considerable, but others include process and people concerns -- read here about two companies' experiences. |
CRM
December 2009
Christopher Musico |
How Many Clicks Does It Take? Forget all the bells and whistles -- usability reigns supreme among CRM users. |
Wall Street & Technology
January 5, 2007
Anthony Guerra |
Turning the Corner Turner Investment Partners finally is beginning to realize the benefits of automated customer relationship management. |
CRM
March 1, 2005 |
CRM Helps With the Heavy Lifting for Movex The self-service mover has improved its efficiency, profits, and customer satisfaction. |
CRM
September 5, 2012
Kelly Liyakasa |
Sage Releases ACT! 2013 Sage adds social, mobile, and e-marketing features to CRM solutions for SMBs. |
CRM
April 2004
Emmy Favilla |
Midsize Companies, Mammoth Results You don't have to be a huge corporation to get a big return on your CRM investments, and these 10 midmarket businesses prove it. |
CRM
February 12, 2015
Oren Smilansky |
Sage Group Integrates Its CRM with ERP X3 The integration will enable midmarket companies to provide SMBs with more centralized customer views. |
CRM
November 2009
Lauren McKay |
The Vendor Vultures Salesforce.com added contact management, putting it into competition with Act! and GoldMine. This is just one example of the many efforts by CRM vendors to acquire customers from competitors by adding features, offering rebates, and promising cost savings. |
CRM
September 1, 2007
Colin Beasty |
Tech Solution: Mobile Sales Tools Salespeople need on-the-road access to opportunity, lead management, and other sales-force-automation-related functions. |
CRM
May 2004
Martin Schneider |
CRM Superstars Every winning CRM initiative has a power user whose leadership makes the difference between a stalled initiative and a stellar success. Here are the stories of three of these frontline luminaries: one in sales, the second in marketing, and the third in customer service. |
CRM
April 1, 2007 |
destinationCRM Dashboard Enterprise CRM Is Three Sheets to the Wind... Sage Unveils a New Taste of CRM... VoIP Has Too Much Variation for SMBs... Verint: Can I Get a Witness?... etc. |
CRM
March 3, 2003
Jason Flynn |
Vertical Focus: Manufacturing How do you get penetration in a market that is notoriously slow to accept new technologies and adapt to new things? Very carefully. That is good advice for those trying to sell CRM to manufacturers. |
CRM
August 2010 |
Market Leaders: Midmarket Suite CRM A hefty score in company direction helped Salesforce.com repeat its win here, with much of the buzz from its Chatter and Service Cloud announcements. |
CRM
April 1, 2005
Jason Compton |
Waiting for Wireless Can on-demand CRM developers cleanly cross over into offline operation? |
CRM
May 3, 2004
Jean Marc Pigeon |
More Cash in the Bank A Q&A with the president of Inortech, a raw materials supplier for paint, inks, plastics and adhesives to manufacturers of all types, on how CRM seamlessly integrated with accounting adds up for the company. |
CRM
February 2003
Lisa Picarille |
The ABCs of Global CRM CRM is making it as easy for international companies to share information among offices scattered across the globe as it is for them to share it with coworkers down the hall. The secret to mastering this in your company is to follow these 10 essential guidelines. |
CRM
May 1, 2006
Marshall Lager |
Market Focus: Systems Integrators: VARs Vary in Customer Care The hero of most CRM implementation stories is usually the integrator that recommends the best course of action, installs and customizes the applications, and trains personnel in their use. But many CRM integrators aren't practicing what they preach. |
CRM
June 30, 2010
Lauren McKay |
7 Named Leaders in Forrester Wave of CRM Suites for Midsize Organizations The Forrester Wave: CRM Suites for Midsized Organizations '10: In his annual evaluation, analyst Bill Band identifies the top-performing options for midmarket CRM. |
CRM
September 15, 2010
Lauren McKay |
Salesforce.com Outshines Competitors on Gartner Magic Quadrant for Sales Force Automation Client interest in solutions for sales force automation remains strong, according to this year's Gartner Magic Quadrant for Sales Force Automation. |
CRM
April 2004
Lisa Picarille |
The Art of War Enterprise CRM vendors and hosted service providers are in a heated battle against traditional midmarket CRM vendors for market share. In the end it is the customers who will win. |
CRM
January 2004
Lisa Picarille |
The Goldilocks Syndrome Successful CRM often takes more than one try to get just right. |
CRM
April 19, 2012 |
Sage Enhances Mobile and E-Marketing Functionality for Sage ACT! Sage ACT! Connect and Sage ACT! Premium Mobile support multiple access methods and devices including iPhone and iPad; Sage E-Marketing for ACT! adds social sharing features. |
CRM
September 2007 |
The 2007 Market Awards: Midmarket Suite CRM The landscape among midmarket suite vendors is loaded with firms vying for increasingly limited technology-budget dollars. |
Inc.
March 2005
Ellen Neuborne |
A Second Act for CRM Customer relationship management software is back -- and worth another look. Really. |
CRM
September 1, 2009 |
The 2009 Market Leaders - Midmarket Suite CRM Here are the top five rated companies in the midmarket suite CRM category. |
CRM
July 2003
Martin Schneider |
Getting IT Together Integration is a four-letter word in the world of CRM, but it doesn't have to be. What follows are the real issues behind integrating CRM solutions with an enterprise's existing systems, and how to simplify what could otherwise grind CRM initiatives to a halt. |
CRM
May 2005
Jason Compton |
CRM Is a Journey, Not a Destination Here are five companies that have worked for years to refine, realign, and improve their customer relationships, long after the project first went live. |
CRM
July 1, 2007
David Myron |
Eat Your Vegetables Trying to convince a salesperson to use a CRM system is not unlike trying to convince a child to eat vegetables. Focus on providing value to salespeople and to the company. |
CRM
October 2005
Bailor et al. |
The 2005 CRM Market Leaders, Part 1 The CRM industry's impact -- especially in the small and medium business markets -- is growing more pervasive across industries and within organizations. Here's how the CRM leaders are driving the market and how they stack up against the competition. |
PC World
October 2001
Michael Desmond |
CRM Software: Customer Service for a Song Customer relationship management software doesn't have to cost hundreds of thousands of dollars... |
CRM
June 30, 2010
Lauren McKay |
7 Surf Atop the Forrester Wave of CRM Suites for Large Organizations For large organizations, there are myriad product choices in the CRM suite arena to choose from, 18 of which Bill Band sifts through in his annual "Forrester Wave: CRM Suites for Large Organizations" report. |
