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CRM
April 8, 2015 |
Spredfast Introduces Intelligence for Social Data Spredfast Intelligence gives users real-time access to billions of pieces of social data in one integrated smart social platform.   |
Search Engine Watch
September 20, 2010
Jason Cormier |
The New Business Intelligence of Social Media Social media research, monitoring, and analytics: the tools, the top five measurable attributes, and how to use this data to improve your ROI. |
CRM
June 5, 2012
Kelly Liyakasa |
Oracle Acquires Collective Intellect Software giant builds out deeper cloud social offerings |
Fast Company
Kevan Lee |
The Definitive Guide To Social Media Tools For Startups Small businesses are eager to find valuable tools that take a lot of the time and trouble out of social media marketing and that do so without costing an arm and a leg. |
CRM
November 5, 2012 |
SocialMotus Launches Social Media Management Tool for SMBs The new application features in-depth team management and analytics. |
InternetNews
April 8, 2010 |
Cloud Application Management Sees New Players Eucalyptus System teams with GroundWork Open Source to go better pursue the growing market for cloud app monitoring and management. |
Information Today
October 3, 2011
Paula J. Hane |
Mine the Web Like a Journalist I recently had the opportunity to sit in on two webinars aimed at journalists. |
Financial Advisor
July 2010
Andrew Gluck |
A New Era With broker-dealers now starting to embrace social media, advisors have many more ways to market their firms. |
Information Today
April 26, 2012
Theresa Cramer |
Making Sense of Business Intelligence With FirstTweets Using Twitter as a business intelligence tool, however, has presented a lengthy list of challenges. The sheer volume of information being shared via Twitter is daunting to say the least, especially when all you have to battle the tide of information is a few keywords and hashtag searches. |
The Motley Fool
July 16, 2009
Tim Beyers |
Twitter: 140 Characters at $1 Million Apiece The microblogger's 2010 revenue projections aren't as outlandish as you think. |
InternetNews
March 4, 2011
Paul Shread |
Salesforce Friends Facebook for Call Centers The SaaS giant adds support for Facebook to its Service Cloud 3 call center. |
Financial Planning
December 1, 2009
Chris Hall |
Socially Adept Participation in social media -- LinkedIn, Facebook, Ning, Groupsite, Twitter, blogs, YouTube -- is now a workplace reality. |
CRM
June 2011
Donna Fluss |
Use Social Media Proactively Leveraging sites like Facebook and Twitter is critical |
Bank Technology News
August 2009
Rebecca Sausner |
New BI's in the Clouds The movement of enterprise IT, including analytics, to the cloud follows the progression of applications as they migrate outside banks' firewalls. |
Search Engine Watch
February 4, 2011
Derek Edmond |
5 Ways Twitter Can Be Leveraged for B2B Search Engine Marketing Engagement is a critical ingredient for seeing measurable results from Twitter on SEM initiatives. Ongoing dialogue is what makes Twitter valuable in B2B organizations. |
CRM
June 2012
Leonard Klie |
Twitter: Hearing 140 Million Voices A growing number of brands are establishing social media command centers -- war rooms from which employees track and respond to customer comments, questions, and complaints on Twitter and other sites. |
The Motley Fool
February 17, 2009
Tim Beyers |
Why Twitter Could Be a Billion-Dollar Business No service is better equipped to capture useful data. |
CRM
March 4, 2011
Brittany Farb |
Salesforce.com Unveils Service Cloud 3 Service Cloud 3 made its debut yesterday at Salesforce.com's Cloudforce 2011 event in New York. The new application will assist customers manage higher volumes of service issues through social media tools. |
CRM
August 10, 2012
Jesse Noyes |
Seven Steps for a Social Contact Strategy When it comes to sales, establishing trust is key. |
CIO
March 11, 2010
Johnson & Levien |
Numbers You Need: Top Tech Priorities IT departments are focused on cloud computing, business intelligence, and business process management. |
Inc.
April 1, 2010 |
How to Keep Tabs on the Competition The secrets of competitive intelligence. |
Bank Technology News
May 2011
Clara Shih |
5-Step Social Media Plan With more than 800 million active users across Facebook, LinkedIn, and Twitter, social media cannot be ignored. Financial institutions must adapt or face mass customer migration. |
CRM
August 8, 2014
Martyn Etherington |
The Dos and Don'ts of Implementing a Social Selling Program Use social channels to enhance sales fundamentals, not replace them. |
CRM
September 7, 2010
Rob Howard |
Try Being Unsocial with Customers First You don't want social CRM. You want integrated customer intelligence. |
InternetNews
March 4, 2009
Kenneth Corbin |
Facebook Takes a Page From Twitter's Playbook New features emphasize real-time communication and offer celebrity updates via News Feeds. |
Commercial Investment Real Estate
Jan/Feb 2013
Dennis LaMantia |
LinkedIn Logic For anyone looking to digitally connect with commercial real estate professionals, LinkedIn is a logical first step. The following tips can help unlock the site's potential. |
Financial Advisor
March 2010
Joel P. Bruckenstein |
Beware The Pitfalls The advantages of social media for advisors are being trumpeted loudly, but the risks are heard less. |
The Motley Fool
August 12, 2009
Tim Beyers |
Is This the Next Great Tech Disruption? Facebook acquires Twitter rival FriendFeed for roughly $50 million in cash and stock -- and takes one step closer to beating Twitter at its own game. |
Financial Advisor
June 2009
Andrew Gluck |
Social Networking And Advisors Advisors are barely scratching the surface in their use of social networking. |
Information Today
March 21, 2011
Nancy Davis Kho |
LinkedIn Introduces News Component The new LinkedIn Today gives users a customized view for consuming trending news relevant to their industry, and makes it easier to share pertinent news with their professional networks. |
National Defense
March 2013
Stew Magnuson |
Defense, Intel Communities Wrestle With the Promise and Problems of 'Big Data' For some intelligence analysts, the glut of data coming from multiple sources is an overwhelming problem. There just aren't enough hours in the day to sift through all the potentially valuable information. |
CRM
November 2014
Maria Minsker |
How to Create the Right Content for the Right Social Channel Marketers should understand and leverage the unique qualities of each network to drive conversations and conversion. |
Fast Company
Alice Truong |
CIA Joins Twitter: "We Can Neither Confirm Nor Deny That This Is Our First Tweet" The Central Intelligence Agency made its Twitter debut Friday with a cheeky tweet that has been shared more than 50,000 times in its first hour. |
Commercial Investment Real Estate
Mar/Apr 2014
Gray & Ryan |
B2B Research LinkedIn can be a powerful business-to-business tool for the real estate industry. However, commercial real estate professionals have to put the time in to dig for the information. |
Financial Advisor
June 2011
Michael W. Byrnes |
Social Media Networking Becomes Even More Important Whether a believer or disbeliever in the power of social media, it is important to see the trends and know how business will be impacted. This article shares three things to keep up with as the industry evolves. |
Search Engine Watch
October 18, 2010
Jason Cormier |
Social Intelligence for Facebook Marketing How to shape strategies and tactics specific to fan engagement, application development/deployment, and advertising. |
InternetNews
November 10, 2009 |
Twitter, LinkedIn Join Forces Social sites sync up to create two-way flow of communication. |
The Motley Fool
August 20, 2009
Tim Beyers |
Investors Like This Social Network Best LinkedIn is the social network that Silicon Valley's venture capitalists consider most likely to file for an IPO or be acquired. Take a look at five more they like. |
InternetNews
February 28, 2011 |
Primadesk's Personal Cloud Services Manager Primadesk's free service gives users a central location for their favorite Web services. |
Food Processing
February 2009
Erin Erickson |
Join the FoodProcessing Community Thanks to the wonders of social media, you can connect with other members of the food industry at the click of a mouse (and maybe a few keystrokes). |
Searcher
September 2010
David Mattison |
The Twittering of the Search World In this article, I look at some of the ways in which the three biggest search engines, along with Twitter Search and several other third-party vendors, attempt to fine-tune the ceaseless cacophony of Twittering tweeps to extract useful information for your queries. |
Entrepreneur
September 2009 |
The Twittering Class How social media can elevate your company's online cred. |
CRM
April 26, 2011 |
SMBs Are Taking to the Cloud A new survey by Really Simple Systems finds growing use of social media and cloud-based CRM systems among small and midsized firms. |
Insurance & Technology
November 18, 2009
Nathan Conz |
Progressive Details Twitter Strategy Progressive has leveraged micro-blogging site Twitter to foster customer engagement and improve customer service. |
BusinessWeek
March 4, 2009
Green & Hof |
Twitter Has Potential Buyers Atwitter As the microblogging service explodes in popularity, the suitors are lining up. Facebook has already made a play -- others will likely follow. |
PHONE+
December 7, 2009
Michael Murphy |
Get Your Head in the Cloud Cloud computing can can provide additional value to new and existing clients. |
InternetNews
August 21, 2009 |
Facebook Pages Publish to Twitter With New Tool Promotional marketing on the top social networking site just got easier with a new tool that automatically publishes Facebook Pages content to Twitter. |
CRM
August 2010
Koa Beck |
Partly Cloudy Two customers of communications provider Interactive Intelligence move their contact centers to the cloud - at least for now. |
CRM
November 2013
Patrick Gibbons |
Hungry for Customer Intelligence Customer experience professionals must satisfy appetites company wide. |
The Motley Fool
November 15, 2011
Tim Beyers |
Twitter's Best Chance for IPO Glory Is Now The overcrowded social network is still a brilliant customer-service platform. |
