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InsideFlyer September 2011 |
Opening Remarks United Airlines changes its Mileage Plus program. |
InsideFlyer December 2011 |
Randy Petersen's Opening Remarks Major changes came from two of the largest frequent flyer programs: Southwest set a new direction with a revenue-based program and the acquisition of AirTran and the yearlong, if not longer, merger of OnePass and Mileage Plus. |
InsideFlyer October 2003 |
Continental OnePass Announces Changes to Program for 2004 The frequent flyer industry has entered a new era, one in which the focus has shifted from loyalty and is now aimed directly at revenue. |
InsideFlyer November 2009 |
Randy Petersen's Opening Remarks A discussion about United's upgrades, Starwood's Preferred Guest (SPG) "social circle" and more. |
InsideFlyer February 2007 |
High Flyers Who are the elite travelers? What are the elite frequent flyers programs offering their members? What do frequent flyers want? And what trends are we seeing? |
InsideFlyer November 2011 |
The New United MileagePlus Takes Off Will the new program soar like an eagle or be a turkey? We take a look at the changes and point out which members will benefit the most. |
InsideFlyer April 2011 |
Combining Mileage Plus and OnePass Miles Although United Mileage Plus and Continental OnePass won't be combined into a single program until next year, frequent flyer members can now freely transfer their miles between accounts and combine their elite activity. |
InsideFlyer April 2008 |
Merger Madness Merger buzz stirs concern for frequent flyer programs. |
InsideFlyer May 2011 |
Continental Elite Status Match Before you sign up for US Airways' elite status match, it would be a good idea to line up your required travel within the next 90 days to get the full benefit of this offer. |
InsideFlyer July 2012 |
Randy Petersen's Opening Remarks Frontier, which recently cut back severely on its daily service to Milwaukee is now offering Wisconsin members of their EarlyReturns program a one-time opportunity to transfer their frequent flyer miles to the Delta SkyMiles program. |
InsideFlyer March 2010 |
Buying Your Way to the Top Here's how members can buy their way to elite status through credit card spending and how frequent flyers view frequent buyers. |
InsideFlyer November 2006 |
Mileage Runs Chasing miles via a mileage run whether for the benefits or awards has changed over the years. Here's what you need to know to end your year on a high note. |
InsideFlyer October 2010 |
Very Important Flyers A look at lifetime elite programs. |
InsideFlyer February 2009 |
OnePass Revises Elite Bonuses Continental OnePass is amending its decision to reduce elite flight bonuses for all elite members. |
InsideFlyer December 2008 |
Naughty or Nice? Here's a look back at 2008. What happened, how frequent flyers reacted and what, if anything, you can do about it. |
InsideFlyer November 2003 |
In Search of a Strategy: The Changing Face of Elite Status In the new world order of frequent flyer programs, all things elite are not created equal. Some programs are redefining what it means to be, and to become, elite. Is this the frequent flyer version of cutting off your nose to spite your face? |
InsideFlyer February 2012 |
The Status Match Game Congratulations! You've achieved elite status. Now, let's see who will match your status. We present the ultimate guide to elite status matches. |
InsideFlyer December 2012 |
A look at 2012 We're taking a look at the year from the point-of-view of frequent flyers, pointing out the bonuses and program changes that made us smile or frown in the hotel and airline industries. |
InsideFlyer September 2009 |
Randy Petersen's Opening Remarks Read why Randy Petersen thinks the world has fallen in love with frequent flyer programs once again. |
InsideFlyer March 2009 |
WorldPerks/SkyMiles Line Up The elite mileage bonuses for Northwest WorldPerks members are being reduced to match the bonuses earned by Delta SkyMiles members. |
InsideFlyer August 2009 |
Continental Now with GPX Continental OnePass members can now trade miles on the Global Points Exchange (GPX). |
InsideFlyer May 2013 |
Awards by the Numbers We looked at the airlines annual 10-K reports to see how many awards were redeemed by frequent flyer members and which airlines have higher percentages of flyers on award tickets. |
InsideFlyer March 2012 |
United's Million Milers Some of United Airlines' best customers are not happy. Those who flew one million miles with United have seen some changes to their lifetime program. |
InsideFlyer May 2009 |
Randy Petersen's Opening Remarks It's a great time to be a frequent flyer. |
InsideFlyer January 2006 |
Who, What, Where and Why - Frequent Flyer Programs in 2006 Alaska Airlines Mileage Plan... American AAdvantage... Delta Air Lines SkyMiles... Diners Club Rewards... Southwest Airlines Rapid Rewards... etc. |
InsideFlyer September 2011 |
More Mileage Plus Changes In addition to a new credit card, other upcoming changes have been announced for the new combined Mileage Plus and OnePass frequent flyer program. |
InsideFlyer December 2014 |
Best (& Worst) of 2014 Here is a look at this year's best news for frequent flyers along with the changes that were real "dogs." |
InsideFlyer October 2008 |
Continental Baggage, OnePass Changes Continental Airlines new checked bag policy goes into effect. Plus, changes to the elite mileage bonus program cause a stir among OnePass elite members. |
InsideFlyer August 2011 |
UA and CO Mileage Plus United Continental Holdings, Inc. has announced that Mileage Plus will be the name of the new loyalty program for the combined United and Continental airlines. |
InsideFlyer January 2011 |
UA and CO United Mileage Plus and Continental OnePass members can expect a single, merged program by Jan. 1, 2012. |
InsideFlyer August 2008 |
Randy Petersen's Opening Remarks Fasten your seatbelts, US Airways, Randy has something to say to you. |
InsideFlyer June 2010 |
United and Continental Merger The new United Airlines will surpass Delta Air Lines as the world's largest carrier and serve 370 destinations in 59 countries. |
InsideFlyer October 2004 |
Continental Announces Changes to OnePass for 2005 Changes focus on improving online booking tools and enhancing elite benefits. |
InsideFlyer January 2010 |
Continental Elite Continental announced that there will be two new programs coming mid-2010 to reward elite members: systemwide upgrades and an invitation-only elite tier called Presidential Platinum. |
InsideFlyer November 2011 |
The New United MileagePlus United Continental Holdings has introduced the details of the 2012 MileagePlus loyalty program with most of the changes revolving around the elite program. |
InsideFlyer August 2014 |
Revenue-Based FFPs What the move to revenue by major frequent flyer programs really means for members |
InsideFlyer December 2003 |
Merchandise to Miles While turning miles into merchandise hasn't proven to be revolutionary, purchasing merchandise and earning miles is all the rage. According to this article, the "mileage mall" finally came into its own this past holiday season. |
InsideFlyer March 2014 |
Delta: The Industry's Canary in a Coal Mine It's been three years since rumors first began leaking out of Atlanta that Delta was considering modifying their popular SkyMiles frequent flyer program from a "mileage-based" program to a "revenue-based" program. |
InsideFlyer March 2003 |
The Militancy of Miles Show me the miles ... or else? Members are increasingly demanding of their programs. Some even engage in "guerilla" tactics to get what they want. We take a look at this growing trend, and ask why. |
InsideFlyer May 2012 |
Welcome to the 2012 Freddie Awards After taking a hiatus for two years, the Freddie Awards have returned. Introduced in 1988, the Freddie Awards allow members of frequent traveler programs to vote for their favorite programs completely from their point of view. |
InsideFlyer July 2014 |
Travel Talk - Annual Interview Issue We take a behind-the-scenes look into frequent travel programs and talk one-on-one with those making decisions that will have an effect on frequent flyers everywhere. |
InsideFlyer December 2013 |
Best & Worst of 2013 2013 was full of new partnerships between airlines and hotels to warm your heart and heartbreaking award chart changes that could bring you to tears. We take a look at the highlights and low points of the past year. |
InsideFlyer October 2003 |
Continental Announces Elite Enhancements Continental OnePass has announced enhancements to its elite frequent flyer program. |
InsideFlyer December 2010 |
The Mileage Run Method A look at mileage runs to show you when, why and how to take to the skies and earn the most miles in the least amount of time. |
InsideFlyer February 2014 |
Marriott and United RewardsPlus Marriott Rewards and United MileagePlus have announced that they have extended their crossover RewardsPlus program into 2014. |
InsideFlyer October 2004 |
Riding Out the Storm Several strategies that will help you protect your frequent flyer miles against bankruptcies, buyouts and blowhards. |
InsideFlyer December 2009 |
As the World Turns A close look at three global airline alliances addresses questions regarding the industry, as well as customers. |
InsideFlyer June 2008 |
United Mileage Plus -- US Airways Dividend Miles Don't be fooled -- airlines will do whatever it takes to stay competitive. |
InsideFlyer July 2003 |
Continental, Delta, Northwest Alliance Starts Up Continental Airlines, Delta Air Lines and Northwest Airlines have announced that members of the three airlines frequent flyer programs will be able to take advantage of new program and lounge benefits starting back on June 18. |
InsideFlyer July 2014 |
Mileage Plan Ranks High The findings of a new survey are not surprising with Alaska and Southwest consistently ranking high in customer satisfaction and US Airways often coming in last. |