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U.S. Banker
July 2009
Glen Fest |
The Dollars and Sense of Going Mobile Banks that latched onto mobile banking a few years ago were more interested in first-mover advantage than profitability.   |
Bank Technology News
July 2009
Rebecca Sausner |
USAA's Quietly Leading the Mobile Race USAA is the first U.S. bank to announce a retail remote deposit capture app for the iPhone, yet another coup in the single-branch bank's stealth dominance of mobile banking adoption. |
Bank Systems & Technology
December 23, 2007
Nancy Feig |
Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry. |
Bank Technology News
January 2009
Rebecca Sausner |
Smart Phones Now Dominate Mobile Usage Touch screen smart phones are making a significant impact on mobile banking. |
Bank Technology News
November 2009
John Adams |
Vendors Offer New School 'Wrappers' Vendors are flooding the market with products that suggest an intermediate step of usability and attractive screen appearance as the groundwork for future development. |
Bank Technology News
August 2009
Daniel Wolfe |
Traditional Texts Hang Tough in a Sea of Innovation While smart phones get exponentially smarter and app stores burst at the seams, banks and consumers are not only still using basic text messaging - the mode is maturing to mainstream status. |
Bank Technology News
April 2011
John Adams |
Citizens Lets Corporates Off Leash with Mobile Citizens' October introduction of accessMobile, which offers free access to corporate mobile banking apps, has attracted a majority of its target market in just a few months. |
Bank Systems & Technology
December 28, 2008 |
The Bank Technology Hot List: Solutions That Sizzle According to a cross section of bank tech executives, this could be the year that heretofore unproven solutions -- including mobile payments, cloud computing and social networking -- become essential components of banks' strategies. |
U.S. Banker
July 2011
Glen Fest |
Smart Strategies for Dumb Phones Banks must balance the urge to make investments for a smartphone world against the needs of today s customers -- and a majority of them use standard cell phones. |
U.S. Banker
December 2010
Glen Fest |
Mobile Banking Lite It's cheaper and easier to offer mobile banking now that hosted services are available, and many small institutions are jumping in. |
CRM
March 9, 2012
Scott Kolman |
The Future of Customer Contact What smart devices mean for the call center industry. |
Bank Technology News
May 2011
John Adams |
A Strong Cell Banks are ready to offer expanded mobile services, and customers are getting comfortable with the channel. |
Bank Technology News
May 2010
Michael Sisk |
Security Threats and Opportunities As more people adopt mobile banking and it becomes more transactional -- not just checking balances and getting alerts -- the security threats are likely to mount quickly. |
Bank Technology News
May 2011
Shane Kite |
U.S. Bank to Boost Its Mobile IQ The Minneapolis-based bank is also stepping up its use of mobile data business intelligence to target sales and personalize customer service. |
Bank Technology News
June 2011
John Adams |
Security that Travels With You John Finley, a three-year Bank of the West vet, recently discussed the bank's plans, the utility of 'old school' SMS, and the portability of the handset as a security tool. |
Bank Technology News
June 2010
Rebecca Sausner |
U.S. Banks are Losing The Tech Creativity War American banks are behind the eight-ball when it comes to the innovation imperative. |
Bank Technology News
July 2010
John Adams |
No Web's Alright KeyBank, whose text messaging vendor is M-Com/Fiserv and who developed its mobile browser and Blackberry app capabilities in house, launched mobile banking last year. |
Bank Technology News
May 2011
John Adams |
Corporate Start Up Streamlining the task of managing corporate travel expenses is one of the new sweet spots for corporate mobile banking. |
Bank Technology News
November 2007
John Adams et al. |
The 6th Annual Innovators Ranking If there's an ethos that ties technologists together, it's the notion that the status quo poses far greater risk than not pushing forward. Among some of this year's Innovators there's an almost militant insistence that banks not shirk. |
Bank Director
3rd Quarter 2010
Jack Milligan |
The Big Retail Showdown Despite countless warnings that the industry has hit a wall on brick-and-mortar viability, lots of financial institutions are holding their ground, determined not to let this era become branching's last stand. Can branches remain profitable once the dust settles on the current economy? |
Bank Systems & Technology
July 12, 2010
Penny Crosman |
Mobile Banking Usage Nearly Doubled in Past Year, IDC Says The good news: consumers and banks have made great progress in mobile banking adoption. The bad news: it's hard for banks to make money via mobile. |
Bank Systems & Technology
June 3, 2009
Maria Bruno-Britz |
Mobile Banking Is Now a Must-Have for Banks According to a panel of bankers at Celent Innovation and Insight Day, mobile banking has moved beyond the hype to the next step in banking's evolution. |
Bank Systems & Technology
December 23, 2007
Nick Holland |
Forecasts Underestimate the Growth Potential for Mobile Banking Services in the U.S. Even a relatively muted uptake of mobile banking services among mobile subscribers can result in impressive numbers in the U.S., where mobile subscriber penetration has reached more than 80 percent of the population. |
Bank Technology News
November 2010
Rebecca Sausner |
Mobile Steals the Show in Las Vegas There was plenty of excitement around mobile banking applications at BAI's Retail Delivery conference in Las Vegas at the end of October. |
Bank Technology News
February 2011
Shane Kite |
Mobile Apps Insecure? Banks need to improve cell phone banking applications' security or face losing customers frightened by the risk, security experts say. |
Bank Technology News
May 2010
Rebecca Sausner |
The State of Mobile Banking 2010 2010 will be remembered as the year that implementing mobile banking moved from being a get-on-the-bandwagon trend to table stakes in the American retail financial services market. |
Bank Systems & Technology
May 4, 2010
Matt Gunn |
Wells Fargo Expands Popular Small Biz Mobile Banking Program The bank has been seeing double-digit growth every month for for its small business mobile banking offering. |
Bank Technology News
October 2008
Anthony Malakian |
CRM the Top Priority Looking to grab marketshare, many institutions plan to throw money at customer relationship management and sales automation solutions over the next two years. |
Bank Systems & Technology
June 9, 2010
Penny Crosman |
Americans' Overall Cell Phone Use Dropping Overall mobile phone adoption dropped from 85% in 2009 to 74% in 2010, according to Javelin Research. But mobile-banking-friendly smart phone usage has grown 7%. |
Bank Technology News
December 2007 |
Mobile banking: Are Texting Services Here to Stay or Not? Text-message banking isn't considered a killer app, but qualifies as the easiest road to launching mobile financial services. |
CRM
November 16, 2012
Mayur Anadkat |
Mobile Application Success Strategies A pretty app is nice, but the key is giving customers a reason to come back. Brands should be creating apps with the intention that they will continually evolve and provide functional use to consumers. |
Bank Technology News
August 2007
Janey Place |
Mobile Banking Needs A Leader The mobile channel can invigorate products, appeal to a new demographic, lower costs and improve customer service. But, it is another in a long list of channels that banks must build and support. |
Bank Technology News
June 2010
John Adams |
Reaching for Apps Beyond Banking They're one of the last top 10 North American banks to launch mobile banking, but TD Bank is hoping to leapfrog the competition with plans to offer a range of other ancillary services via the smartphone platform. |
Bank Systems & Technology
December 1, 2006
Deena M. Amato-McCoy |
The Handheld Bank Financial institutions are tapping the potential of wireless networks and mobile devices to serve their customers. As a result, these solutions are helping banks to deliver critical account information and strengthen customer relationships. |
Bank Technology News
May 2011
John Adams |
Tablets' Sweet Spot: Sales Tablets like Apple's iPads and RIM's Playbook are proving to be just as un-encumbered as their smartphone cousins. |
Bank Technology News
December 2008
Glen Fest |
The Paradoxes Of Mobile Adoption A new Javelin Strategy & Research report reveals layers of paradox involving mobile banking security. |
Bank Technology News
June 1, 2008
Glen Fest et al. |
Ten Technology Companies to Watch 2008 To stay ahead of the competition, regulators and thieves, banks must monitor a breathtaking sweep of technology. Here is a list of 10 companies focusing on technology segments of greatest interest to bankers. |
Bank Technology News
July 2010
Rebecca Sausner |
New Channel Stars Take the Stage Jeff Dennes, executive director of mobile money and movementatUSAA, is about as close as mobile banking comes to having a rock star. |
Bank Technology News
December 2010
John Adams |
Business and Consumer Mobile: Not the Same It's important that banks build consumer and corporate mobile banking as two separate products, if not two distinct channels. |
Bank Technology News
February 2011
Rebecca Sausner |
Many Moving Parts in Mobile Menagerie Lots of big news on the mobile banking front in the last few weeks: Firethorn's demise... Verizon iPhones... |
Bank Systems & Technology
August 24, 2010
Matt Gunn |
Bank of the West Launches Mobile Banking New SMS-based service available to Bank of the West online banking customers. |
Bank Technology News
October 2007
Glen Fest |
Authentication: Can You Protect Me Now? Banks have critical decisions to make regarding mobile's unique vulnerabilities, and there's been little consensus on the right security play for multi-factor authentication. |
U.S. Banker
November 2010
Alan Kline |
Snap a Picture, Cash a Check? Not at My Bank Right or wrong, we want things to be quick and easy these days, and if a bank can t meet our demands we ll take our business elsewhere. |
Bank Systems & Technology
August 4, 2009
Maria Bruno-Britz |
Online Banking's Next Growth Spurt: Gen Y There are still opportunities for banks on the Internet channel as younger generations move online and people become confident in online data security. |
Bank Technology News
April 2011
John Adams |
Talking Smack About Mobile RDC Mobile banking tech firms are trash talking over how mobile remote deposit capture should be offered, though their real dispute is about who can best calm the nerves of banks worried about missing out on the high demand for mobile RDC because of time to market issues. |
Bank Systems & Technology
July 6, 2010
Matt Gunn |
Chase Adds Remote Deposit Capture, P2P Payments to iPhone App The Chase Mobile for iPhone and iPod touch app also lets users pay bills and credit cards, transfer money between accounts and now make payments to others through transactions triggered by email. |
U.S. Banker
July 2007
Joseph Salesky |
Mobile-Phone Banking: Coming to a Bank Near You The mobile phone is moving beyond voice communication and is poised to change the landscape with mobile banking. |
CIO
September 30, 2015 |
How CIOs are meeting the needs of customers in the 'mobile moment' Customer journey maps, responsive design and a mobile-first mindset are key elements to a mobile IT strategy |
Bank Technology News
September 2007
John Engen |
Mobile Banking's Second Act Some in the banking industry see mobile banking as the channel of the future. |
Bank Technology News
October 2010
Shane Kite |
The Five Best Mobile Banking Apps Now A handful of banks are leading the way with widely available capabilities that set them apart from the pack. |
