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HBS Working Knowledge January 22, 2008 Sean Silverthorne	New Challenges in Leading Professional Services Today's leaders of professional service firms are being overwhelmed by demanding clients, human capital challenges, lack of organizing strategies, and perhaps most of all, unrealistic expectations of the task itself.
HBS Working Knowledge June 30, 2003 Martha Lagace	Are You Supporting Your B Players? B players are the heart and soul of top organizations, says Harvard professor Thomas J. DeLong. Here's why -- and what you can do to manage B players better.
HBS Working Knowledge July 14, 2003 Paul Michelman	Understaffed and Overworked: What Now? When resources are scarce, you need a plan for managing your career, your team, and even your boss. Here's what works: balance, focus, and effective communication.