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Bank Technology News February 2010 John Adams |
CU Pushes Twitter Banking Vantage Credit Union is among the first financial institutions to use Twitter to deliver services beyond very basic customer-service interaction. |
Bank Technology News December 2010 Rebecca Sausner |
The Best and Worst of Bank Tech in 2010 The editor of this publication gives her choices for the best and worst bank tech developments of 2010. |
Bank Systems & Technology September 14, 2010 Matt Gunn |
Chase Online Banking Outage Result of Technical Issues The bank is working to resolve the issue |
Fast Company Rose Pastore |
When Slack Is Down Twitter, though, was up and running and provided a replacement service. |
Bank Technology News January 2010 Michael Sisk |
Wells Fargo Hosts Mobile Monday Twitter is an intriguing customer communication channel, but its potential is uncertain and the rules of engagement are unclear. Experimentation will be needed to sort it out, and one recent test was Wells Fargo's "Mobile Monday." |
Bank Technology News May 2009 Rebecca Sausner |
Know Your Customers Means Knowing Your Social Media Facebook, Twitter, Linkedin and the next social media platforms sure to emerge present pressing questions for retail banks: Should we be there? |
Bank Systems & Technology June 9, 2010 Penny Crosman |
Americans' Overall Cell Phone Use Dropping Overall mobile phone adoption dropped from 85% in 2009 to 74% in 2010, according to Javelin Research. But mobile-banking-friendly smart phone usage has grown 7%. |
U.S. Banker September 2010 Glen Fest |
Miles to Go The online banking evolution is far from over. Banks have a lot of room to improve and a lot of revenue to gain once they do. |
Bank Technology News September 2010 John Adams |
The New Face of New American Mortgage New American Mortgage believes using Facebook and Twitter in much the same way as consumers is the doorway to relationship building, branding and image marketing. |
Bank Systems & Technology June 23, 2008 Paula Damiano |
New Javelin Study Finds Untapped Market for Mobile Banking There is a vast untapped market of potential mobile bankers, and banks may be missing out on a huge opportunity by targeting m-banking services only at online banking users. |
Bank Technology News August 2008 Rebecca Sausner |
BofA Hedges Its Bet With mFoundry Stake mFoundry brings to the Bank of America table SMS banking and downloadable applications, along with a history of working with mobile operators and other players. |
Bank Technology News May 2003 Mark Bruno |
The Anatomy of an Anomaly How a traditional institution like Bank Of America is making huge waves in the internet banking business. |
Bank Systems & Technology May 25, 2006 Maria Bruno-Britz |
BankAmericard Resurrection: Just Posturing or Real Business? Bank of America announced in late April that it is entertaining plans for creating a new credit card brand and processing network. According to industry insiders, the move would significantly alter the card/processing space. |
Bank Systems & Technology September 17, 2007 Nancy Feig |
Age Matters When it Comes to Channel Preference Though generational differences greatly influence consumers' banking behavior and young consumers have a clear preference for online banking, traditional channels still are important for servicing all generations, two recent surveys suggest. |
Bank Technology News June 2010 Daniel Wolfe |
Android is Breathing Down iPhone's Neck The most active mobile banking users are on phones that run Google Inc.'s Android operating system, according to a new report. |
BusinessWeek May 22, 2006 Mara Der Hovanesian |
(Investment) Bank Of America? Bank of America aims to build its way up to the top tier of investment banks. It won't be easy. |
Bank Technology News January 2009 Rebecca Sausner |
Smart Phones Now Dominate Mobile Usage Touch screen smart phones are making a significant impact on mobile banking. |
Bank Technology News November 2009 John Adams |
Vendors Offer New School 'Wrappers' Vendors are flooding the market with products that suggest an intermediate step of usability and attractive screen appearance as the groundwork for future development. |
Entrepreneur December 2007 Heather Clancy |
Come Follow Me Twitter your way to closer connections with business associates. |
BusinessWeek February 23, 2004 Gene G. Marcial |
Who's Courting BofA? With banking mergers and acquisitions heating up, some big U.S. and European banks are eyeing Bank of America as a possible partner. |
Bank Systems & Technology January 11, 2008 Maria Bruno-Britz |
IT Integration and the Bank of America/Countrywide Merger The merger of Bank of America and Countrywide will bring together two companies with very large IT organizations. In the beginning they will probably run the core systems of both companies simultaneously. |
CRM September 2011 Leonard Klie |
Market Focus: Financial Services--Retail Banks Need an Overhaul Changing consumers' habits requires financial institutions to sharpen their focus on service, according to report |
InternetNews December 18, 2009 |
Hackers Knock Twitter Offline, Briefly Group calling itself "Iranian Cyber Army" takes over popular microblogging service. |
InternetNews January 10, 2011 Kenneth Corbin |
DoJ Seeks Wikileaks Account Info From Twitter In the midst of an ongoing criminal investigation into the publication of leaked documents on Wikileaks, the Department of Justice has asked Twitter for information about the accounts of users involved with the whistleblower website. |
Bank Director 2nd Quarter 2010 Chris Costanzo |
10 Top Technologies for Banking A roundup of the freshest ideas that are changing the technological face of financial services. |
InternetNews May 18, 2005 Clint Boulton |
Platform Shift Knocks 40K BofA Customers Offline Bank of America will take down some online and ATM access to finish switching over customers still on the Fleet network. |
Bank Systems & Technology December 23, 2007 Nancy Feig |
Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry. |
The Motley Fool September 24, 2009 Dan Dzombak |
The Best-Kept Secret in Tech Twitter's business model is still under wraps... or non-existent. |
U.S. Banker March 2010 Kathy Brister |
Making the Most of Mobile Banks can capitalize on marketing strategies for handheld devices, even if mobile banking is still short of being mainstream. |
Bank Technology News December 2003 John Adams |
BofA's Fleet Of Headaches Bank of America bit off a mouthful when it bought FleetBoston, and the digestion promises to be long, fraught with all the trials and tribulations emerge in the wake of such consumption. |
InternetNews August 6, 2009 |
Twitter Goes Down in Denial-of-Service Attack Microblogging service Twitter this morning suffered downtime due to what company officials described as a denial-of-service attack. |
Entrepreneur September 2007 Sara Wilson |
Ask a Silly Question... Twitter's founders started a phenomenon. |
InternetNews February 18, 2010 |
WordPress Outage Hits the Blogosphere Millions of blogs affected by the hours-long outage of WordPress Thursday that the company raced to fix. |
U.S. Banker November 2008 Anthony Malakian |
BofA Makes Dash in the World Of Premium Cards Bank of America's acquisition of top-tier brokerage Merrill Lynch gives the Charlotte NC-based behemoth "a special edge" in the high-net-worth card industry segment where it once lagged. |
The Motley Fool January 17, 2012 John Maxfield |
Why Wells Fargo Shares Are Up Wells Fargo's earnings release demonstrates the virtues of commercial banking. |
Bank Systems & Technology December 1, 2005 Phil Britt |
High Tech, High Touch and High Net Worth As banks attempt to expand their private banking operations to attract high-net-worth customers, they're enhancing their support technologies to provide better customer service, improve profitability, and expand product and service offerings. |
Bank Systems & Technology May 1, 2006 |
Executive News Wachovia Promotes Enos... DB Expands Rossi's Role... Barr to Head FSTC Architecture Committee... Van Dyke Joins BofA... Misys Names Banking CEO... |
U.S. Banker June 2011 |
Just Relax Mobile alerts features are pretty standard across the industry, but JPMorgan Chase's mobile alerts stand out in a recent survey. |
CIO September 3, 2010 Juan Carlos Perez |
Twitter Mobile Users Up Over 60 Percent Since April Twitter's mobile user base has spiked 62 percent since mid-April, thanks in great part to the release of official Twitter applications for iPhone, Android and BlackBerry phones. |
U.S. Banker February 2009 Anthony Malakian |
NSF Fees Pay the Bills But Make Customers Bolt NSF fee income may be rising as consumers struggle to pay their bills, but institutions counting on this rising revenue stream to counterbalance other declines should be on the lookout for both consumer and regulatory blowback. |
Bank Systems & Technology December 21, 2009 Melanie Rodier |
Banks To Increase Focus And Budgets On Online Banking in 2010 A new report from Aite Group reveals that executives will increase their budgets for online banking next year. |
The Motley Fool December 18, 2010 SreeRam Banda |
Bank of America Bans WikiLeaks Transactions The big bank is the latest company to stonewall the whistle blowing organization. |
Bank Technology News October 2009 Karen Epper Hoffman |
What Consumers Really Want As online banking evolves into an ever-widening mainstream, the spotlight has focused on how customers can use the channel in tandem with social media or to build a bank-branded virtual world. |
Bank Systems & Technology September 27, 2004 Ivan Schneider |
Bank of America Names New Retail Exec Combined role highlights organizational focus on tech apps. |
Bank Director 3rd Quarter 2009 Chris Costanzo |
Socal Media Savvy Banks have always thrived on word-of-mouth marketing. Social media sites just take it one giant step further. |
CRM June 2012 Leonard Klie |
Twitter: Hearing 140 Million Voices A growing number of brands are establishing social media command centers -- war rooms from which employees track and respond to customer comments, questions, and complaints on Twitter and other sites. |
Bank Technology News June 2004 John Adams |
The General of BofA's Army Ken Lewis was named president, chairman and CEO of BofA in 2001 following the turf war that accompanied the NationsBank-BofA deal. |
Bank Systems & Technology June 3, 2009 Maria Bruno-Britz |
Mobile Banking Is Now a Must-Have for Banks According to a panel of bankers at Celent Innovation and Insight Day, mobile banking has moved beyond the hype to the next step in banking's evolution. |
U.S. Banker April 2010 John Hintze |
A Wealth of Progress Bank of America aims to turbocharge cross-selling between its banking and wealth management units and move a step closer to building a true one-stop shop. |
Information Today June 12, 2008 |
Newstex Launches NewsTwits, a Twitter-Based Newsfeed Newstex announced NewsTwits, a new product that delivers Twitter content as a newsfeed to information providers and enterprise customers. |