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Fast Company
December 1999
Bill Breen & Cheryl Dahle
Trust for a Change How building trust can facilitate change. mark for My Articles similar articles
Fast Company
December 1999
Bill Breen & Cheryl Dahle
Resistance Fighter Without a strategy for winning people over, change agents cannot implement their programs for change. mark for My Articles similar articles
CRM
November 11, 2014
LiveOps Launches New Agent Recruitment Platform LiveOps' new platform makes it easier for Americans to apply as independent, work-at-home sales and customer service agents. mark for My Articles similar articles
Insurance & Technology
July 11, 2008
Akhil Tripathi
Web-Based Solutions Deliver on Agents' Tech Expectations Insurers can leverage agent portals and systems integration technology to streamline agents' workflow and improve efficiencies. mark for My Articles similar articles
CRM
June 2015
Garrison Wynn
The Call Center: Talk About Issues! Three observations on keeping -- and cultivating -- agent talent mark for My Articles similar articles
Insurance & Technology
November 28, 2005
Peggy Bresnick Kendler
Higher-Tech Agents Leading experts in agent technology answer critical questions about the relationship between agents and technology. mark for My Articles similar articles
CIO
November 1, 2001
Louise Fickel
Know-It-Alls To streamline customer service, Marconi employed a system to facilitate knowledge sharing among its tech support personnel. In the process, the roles of tech agents changed dramatically... mark for My Articles similar articles
CRM
July 2013
Barton Goldenberg
Happy Agents, Happy Customers Increased agent productivity leads to increased satisfaction. mark for My Articles similar articles
Insurance & Technology
July 11, 2008
Karen Pauli
Integrated Agency Management Systems Key to Improving Agent Performance and Efficiency Agents want fully integrated systems that offer a single entry of data, a single view of the customer, and mobile and real-time functionalities. mark for My Articles similar articles
The Motley Fool
January 31, 2005
Working With Real Estate Agents Approach the relationship sensibly, and you'll both be happier. mark for My Articles similar articles
The Motley Fool
May 26, 2004
Choosing the Right Real Estate Agent A good agent can serve you very well -- so choose carefully. mark for My Articles similar articles
Fast Company
September 2000
Keith Hammonds
Practical Radicals You say you want a business revolution? Not so fast. mark for My Articles similar articles
Insurance & Technology
July 8, 2010
Nathan Golia
Farmers Looks to E-Readers for Agent Resources The insurer and its agents are finding that improving access to sales and training resources by putting them on e-readers improves customer service. mark for My Articles similar articles