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Registered Rep. September 25, 2014 Anne Field	Listening In Getting honest feedback helps you fine-tune your practice, fix mistakes and keep clients engaged.
On Wall Street March 1, 2013 Lorie Konish	Editor's Letter: New Client Rewards A run-down of the stories in this issue, including the annual pay scale review, an interview with Neil Barofsky on the financial crisis, and a look inside HighTower Advisors.
Investment Advisor June 2006 Tibergien & Littlechild	Consider the Clients If you are one of the many who is thinking about buying, or merging, your book of business or a substantive advisory firm, no doubt you have thought about risk. Hint: it's the firm's clients who determine its true value. So talk to them.
Registered Rep. October 17, 2011 Timothy D. Welsh	Practice Tips for Great Client Relationships Advice on acquiring new clients in an efficient, cost-effective way.
Registered Rep. April 27, 2011 Diana Britton	Poll: Do Recruiters Promise Too Much? A former Raymond James advisor recently filed suit against the broker/dealer claiming an internal recruiter misrepresented the support, technology and compensation the firm could deliver.
Financial Advisor December 2006 Pomering & Littlechild	Using Client Feedback To Unlock Client Value How can you use client feedback to unlock client value in your financial advisory business?
On Wall Street September 1, 2008 Donna Mitchell	Which Firms Leave Clients Most Satisfied? It's easy to call clients in good markets, but more important to call them when times are bad.
Financial Planning December 1, 2010 Stephanie Bogan	Talking Back There is a strong argument that the very process of asking for feedback can help to build strong client relationships.
Financial Advisor October 2010 Bruce W. Fraser	A Better Scorecard Advisors are not just using surveys to ask about client satisfaction anymore.
Financial Advisor September 2006 Pomering & Littlechild	Unlocking Client Value While many financial advisors have refined the strategic planning process in their businesses, there is one piece of the puzzle that is missing -- a strategic feedback loop.
Financial Advisor July 2006 Littlechild & Pomering	Unlocking Client Value The first question financial advisors should ask is not "how" to survey clients but "why" you should do it in the first place. In addition to allowing you to stay on top of changing client needs, interests and expectations, the reasons abound.
Registered Rep. June 1, 2008 Anne Field	Making Employees Count When your firm begins to grow, you have to hire more staff -- but that's not enough. You have to develop solid processes to help them work efficiently and effectively.
On Wall Street January 1, 2011 Mike Byrnes	Pulling Out All Stops Since 2008, the financial services industry has taken a beating-not just in assets under management and performance, but in reputation, as well.
Financial Planning June 1, 2008 Julie Littlechild	Is Loyalty Enough? When it comes to client relationships, though, client loyalty should not be the primary objective.
Registered Rep. August 1, 2005 Anne Field	A Nic(h)e Business As the market becomes more saturated, it's important for financial advisors to offer something unique. Here's where to start.
Registered Rep. March 31, 2015 Megan Leonhardt	The Increasingly Happy Broker Generally speaking, the smaller the firm, the happier the broker, according to our fifth Independent Broker/Dealer Report Card survey.
Financial Planning June 1, 2007 Kathy Gevlin	Advisor Pulse The happiest financial advisors really do put their clients first, asserts the first study of advisor satisfaction.
Registered Rep. October 1, 2005 Anne Field	Advisors Who Crave Advice Many financial advisors are putting together tailor-made groups of trusted counselors, people able to provide everything from management basics to industry insights. Here are a few approaches to consider when forming your own.
Registered Rep. June 30, 2011 Anne Field	Clearing the Hurdles To Growth You can't build a house without a strong foundation. That, in essence, is why it's so important for advisors, from the beginning, to have a long-term vision and blueprint for the type of practice they want to create.
Financial Advisor May 2006 David J. Drucker	Think Again In a business whose members clamor for any tidbit of practice management guidance that might help them be more efficient and more effective, it's amazing the client survey hasn't become a prime management tool for financial advisors.
Registered Rep. January 28, 2013 Anne Field	Grooming the Reluctant Apprentice A New Jersey advisor thought he had the perfect match for a junior partner, until she got cold feet about moving into the client spotlight. Our panel of experts helps them reconcile opposing goals.
Registered Rep. March 14, 2011 Anne Field	Getting Employees to Accept Change "Trying to make a change without staff buy-in is a recipe for disaster," says Daniel Crosby, an organizational psychologist, who specializes in change management for financial advisors.
Registered Rep. April 20, 2010 Kristen French	Merrill Won't Seek Growth Through Top Tier Advisor Hires Merrill Lynch plans to grow primarily by investing in current advisors and hiring rookies, said Merrill Lynch president of Global Wealth and Investment Management Sallie Krawcheck on Tuesday.
Registered Rep. March 1, 2006 Anne Field	Prodigious Heirs How can you make the most of inherited clients? Try the "drip" method. It's about persistently paying attention to all the details, like checking to see if all the account information is up to date and accurate.
The Motley Fool September 5, 2006 Dan Caplinger	How to Pick a Financial Advisor If you don't have the time or inclination to manage your finances on your own, it can be extremely beneficial to get help from an outside advisor. By following these basic suggestions, you can find a suitable advisor to keep you on the road to financial stability and independence.
On Wall Street June 1, 2013 Braswell & Konish	Leaders: Ranking the Top Wirehouses and Regional Broker-Dealers This year, the leading wirehouse and regional wealth management firms took the steps necessary to ensure they reap rewards as markets hit new highs.
Registered Rep. December 29, 2010 Anne Field	Succeeding At Succession A quarter of firm owners lack an exit plan, according to a 2009 survey by Rydex/SGI's AdvisorBenchmarking. And more than one-third don't have a timeline for when they're going to leave the business.
On Wall Street September 1, 2009 Helen Kearney	What Clients Want Now Clients are upset and they're voting with their feet. But instead of bemoaning your woes, you should view this as a time to prove your worth.
Registered Rep. December 1, 2006 Anne Field	The Metamorphosis If you are ready to go out on your own as a registered investment advisor, you're likely to encounter a host of tricky problems and stumbling blocks. Here's a look at five of those problems and what you can do about them.
Investment Advisor April 2009 Mike Patton	Values Advisor The sixth in a series of first-person articles in which the author chronicles his own road to independence from employee advisor to fully independent RIA.
Investment Advisor March 1, 2011 Jim Komoszewski	Creating a Business Plan (You Will Actually Use) The trick is to think small -- about 3x5 to be exact. A one-page plan that is implemented and executed is better than a 20-page plan that is being used to stabilize a wobbly desk.
Investment Advisor August 2008 James J. Green	Standouts How financial advisors can use branding, marketing, PR, and new media to differentiate themselves.
Registered Rep. June 1, 2006 Kristen French	The Wealth Management Quest Are you really a wealth manager? Do you know what the phrase really means? It pays to know, because a new compensation report shows only 8% of advisors -- across all business channels -- actually fit the bill.
Registered Rep. November 30, 2012 Diana Britton	Withering Wirehouses? Not Quite. Many industry propellerheads have forecasted an exodus of wirehouse advisors to the independent channel as retention bonuses unwind this year.
Financial Planning October 2, 2007 Suzanne McGee	Higher and Higher Today, there are more than 9 million Americans with at least $1 million to invest. Even for the best-prepared and best-educated advisor, a time may come when they need to consider whether continuing to work with their ultra-affluent client is in the best interests of both parties.
Registered Rep. February 1, 2005 David A. Gaffen	Small Game Hunting About 30% of the 22 million U.S. households have somewhere between $100,000 and $500,000 in net worth, including the equity in their homes. Many of them are feeling neglected by their financial advisors.
Investment Advisor September 2010 Ray Sclafani	The High-Performance Coach: Ten Ways to Engage Clients Now, Part 1 How top advisors are re-engaging with clients at a tenuous time.
Investment Advisor November 2005 Kathleen M. McBride	Gender Gains Women at work in the financial industry -- especially the independent advisor community -- are a force to be reckoned with.
Registered Rep. November 1, 2011 Anne Field	How Long Can You Go without Making Money? There are a lot of good reasons to become an independent advisor, however, it's best to know what you're in for, so you can prepare for what's ahead.
Registered Rep. October 1, 2005 John Churchill	Fighting for Dollars The retail brokerage model in the U.S. is flawed. Why? Because advisors get too much of the revenue pie.
On Wall Street April 1, 2013 Lorie Konish	Five Questions with Matt Matrisian The director of practice management at Genworth Financial offers advisors tips on avoiding common blind spots.
On Wall Street December 1, 2010	Five Questions With Dennis Zank In addition to being on the parent company's operating committee, Dennis Zank is also a director of Raymond James' insurance subsidiary.
Registered Rep. February 14, 2012 Anne Field	The Art of Writing A Check When Jon Yankee and his two partners started their Reston, VA-based firm six years ago, they wanted to do it right. Among other things, that meant putting in place a clearly-thought-out compensation plan for both advisors and staff.
Financial Planning February 1, 2008 John J. Bowen Jr.	The Wow Factor Never underestimate the role that client service plays in your advisory business.
Financial Planning May 1, 2008 Stacy Schultz	Client Loyalty The most common reason affluent investors leave their financial advisors is because their advisor does not answer their calls, according to a new report.
Registered Rep. September 1, 2006 Anne Field	Taking the Growth Plunge Even with the most sophisticated technology available, your financial advisory practice isn't going to grow significantly unless you start staffing up.
The Motley Fool November 7, 2006 Dan Caplinger	When Your Advisor Quits Facing the retirement of a trusted financial advisor can be traumatic. By remaining objective and cautious during your transition to a new advisor, you can take steps to ensure that you will continue to receive the good advice you've come to expect.
Registered Rep. September 29, 2011 Anne Field	Romancing New Clients John Vance was looking for ways to boost revenues at Vance Wealth Group. Vance realized one area was particularly important: his process for handling new clients -- specifically, the first three months or so of the relationship.
Registered Rep. December 3, 2013 Megan Leonhardt	Out From Under A rising market lifts many spirits, including advisor satisfaction with the firm that employs them.
Financial Advisor April 2005 David L. Lawrence	Linking Client Profitability To Client Acquisition Goals The kind of financial advisory practice you operate will determine the type of client you seek.