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Inc. October 2008 |
Customer Feedback Communicating directly with the people who buy your product. |
CRM May 2010 Roy Hessel |
Seeing Customers Clearly Online eye-wear retailer EyeBuyDirect.com brings its customer feedback into focus with Kampyle. |
Entrepreneur August 2003 Elizabeth Goodgold |
A Matter of Opinion Generating customer feedback: how to go about it? |
CRM February 17, 2012 Ashish Gambhir |
Leveling the Playing Field with Social Media Online feedback puts the spotlight on your customer service department. |
CRM August 2, 2013 Dave King |
Look to Mobility to Broaden Your VoC Capabilities Many consumers use smartphones and tablets more than they do any other medium to interact with brands, requiring companies to create content and communications channels that work effectively through the mobile medium. |
Financial Advisor December 2006 Pomering & Littlechild |
Using Client Feedback To Unlock Client Value How can you use client feedback to unlock client value in your financial advisory business? |
Entrepreneur September 2008 Robert Kiyosaki |
Hear This It may be hard to swallow, but negative feedback can get you heading in the right direction. |
Fast Company March 2004 Seth Godin |
How to Give Feedback Give great feedback! Most people don't. Here are four rules for making your input count. |
CRM August 19, 2010 Justin Schuster |
5 Essential Steps to Mastering Customer Intelligence Build loyalty, gain a competitive edge, and improve your bottom line. |
CRM December 1, 2015 Jeff Coleman |
4 Ways to Make Your Customer Satisfaction Surveys Actionable To truly understand customer feedback, you need to ask an important question: Why? The only way to do that: follow up. |
Entrepreneur August 2008 Romanus Wolter |
Let's Get Critical Constructive feedback can be a big boost for your business. |
CRM March 2010 Lauren McKay |
The 2010 CRM Service Awards: Rising Stars - Communispace (The Dance Partner) Communispace does a nifty two-step, providing clients with private communities and then helping to glean information from participants. |
CRM May 12, 2015 |
Reevoo Partners with Feedback Ferret on Travel App Reevoo and Feedback Ferret partnership allow travel companies to capture and act on customer feedback. |
BusinessWeek September 4, 2006 Heather Green |
It Takes A Web Village Private online communities are providing special insights into customers' needs. |