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V Is for Victory - But the Victory Isn't Yours The V also stands for vendor - as in vendor relationship management, which argues that customers are the ones in control of their relationships. |
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Feedback: July 2009 Pre: Assessing Smartphones in CRM... A Series of Pints of View... Twitter on CRM... Reviewing Online Reviews... |
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The 2010 CRM Market Awards - Introduction Vendors, consultants, and end-user companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies are honored. |
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Try Being Unsocial with Customers First You don't want social CRM. You want integrated customer intelligence. |
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Choose the Right CRM Solution for Your Small Business Mobility, flexibility, and automation will help you get the most out of your system. |
