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PHONE+
December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry.   |
PHONE+
December 30, 2009
Khali Henderson |
How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. |
PHONE+
May 1, 2009 |
Agent Roundtable 2009 Six agency owners to discuss the challenges and opportunities they are experiencing in selling carrier services and diversifying their offers. |
| PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |
PHONE+
February 2, 2010
Greg L. Taylor |
Tired of Being Bullied? More and more agents are feeling taken advantage of by carriers. This article discusses some options to solve the problem. |
PHONE+
August 24, 2009
Cara Sievers |
4G: How Channel Partners Might Profit From WiMAX, LTE These speeds can more easily extend high-bandwidth applications to the mobile environment. |
PHONE+
September 18, 2009
Khali Henderson |
Q&A With New Edge Network's Channel Chief JR Cook New Edge Networks, a business communications unit of EarthLink Inc., (ELNK), announced in August that channel veteran J.R. Cook has joined the company as managing director. |
PHONE+
December 2, 2009
Tem Wu |
Why Wait To Add WiMAX? The opportunity for WiMAX will soon be growing at a rate that telecom agents will be struggling to keep up with. |
| PHONE+ |
Is 4G a Game Changer for the Telecom Channel Experts in the telecom industry offer their opinions on whether 4G is a game-changer for the industry. |
PHONE+
May 25, 2010 |
Ethical Dilemma No. 4: First Quote or Ink Wins? Policies for preventing quoting conflicts between competing agents working with the same master agent. |
PHONE+
December 28, 2009
Cara Sievers |
The Channel: A Look Back Agent news highlights from the last ten years in the telecom industry. |
PHONE+
December 30, 2009
Sievers & Henderson |
Compensation: How Is an Agent Paid? For an agent, the conventional boss/employee relationship and the regular paycheck fall by the wayside to make room for more sophisticated, and sometimes complicated, monetary arrangements. |
PHONE+
February 17, 2010
Khali Henderson |
Q&A With TelePacific Channel Chief Ken Bisnoff TelePacific Communications announced in early January that Ken Bisnoff has retaken the reins of the CLEC's TelePartner program, following the resignation of Justin Chris-Tensen |
PHONE+
March 23, 2010 |
Do Agents Have a Chance Fighting Mass Terminations from Carriers? Telecom experts off their opinions on how agents might be able to deal with carrier downsizing. |
PHONE+
December 22, 2009 |
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. |
InternetNews
August 6, 2007
Gerry Blackwell |
Nortel Gears Up for Mobile WiMAX While not looking to 802.16e as its sole mobile broadband technology, Nortel does foresee a robust market. |
PHONE+
June 30, 2009 |
PHONE+ Asks If Residuals Still Rule Agents provide their own answers. |
PHONE+
December 30, 2009
Khali Henderson |
What Should an Agent Look for in a Partner Program? As an agent, you must evaluate many criteria before entering into a distribution agreement with carrier or master agency -- both about the supplier and its partner program. Here are some tips to get you started. |
PHONE+
August 10, 2009
Cara Sievers |
Clearwire Signs WTG as Master Agent World Telecom Group in July became the first national business-to-business master agent to sell CLEAR, a mobile WiMAX service offered by Clearwire Communications LLC, an operating subsidiary of Clearwire Corp |
PHONE+
August 13, 2009
Khali Henderson |
Going Global: Agents Find New Revenue Selling International Services to MNCs For telecom agents feeling the squeeze on domestic business, helping U.S. companies' develop their telecommunications systems for going global can not be ignored. |
PHONE+
December 30, 2009
Khali Henderson |
What Are the Primary Agent Business Models? Descriptions of the several types of agents in the telecom industry. |
PHONE+
November 24, 2009 |
Ethical Dilemmas in the Channel Josh Anderson, CEO of Telephony Partners presents ethical dilemmas that have happened in the indirect sales channel. Suppliers and partners provide their input on how to handle the dilemmas. |
PHONE+
January 29, 2010
Khali Henderson |
On-Demand CRM for Telecom Agents Debuts After a year in beta testing, Qudex announced in fall 2009 a new on-demand CRM package just for telecom. The software as a service application was designed for customers, carriers and agents to manage telecom assets. |
| PHONE+ |
tw telecom Relaunches Partner Program Four years after acquiring its first agent program with the purchase of Xspedius in 2006, tw telecom in 2010 it relaunched its program, changed some of the rules of engagement and is investing in more support for agents. |
| PHONE+ |
Ethical Dilemma No. 5: Referral Quid Pro Quo Indirect sales agents and their carrier suppliers are featured discussing an ethical dilemma in the communications industry channel. |
PHONE+
January 25, 2010
Cara Sievers |
Survey Sheds Light on Indirect Channel Compensation As the country awaits an economic rebound, channel partners in the communications industry reported fairly steady revenue streams and a positive outlook on growth. |
PHONE+
January 26, 2010 |
Ethical Dilemmas in the Channel, Part 2 Should agents share commissions with customers? |
PHONE+
September 17, 2009
Khali Henderson |
Business Cable TV Now Available to TWC Agents Now, agents in the Time Warner Cable Business Class Partner Program can offer small and medium businesses Internet, phone and TV on a single bill. |
| PHONE+ |
Back to Basics: Channel Partners Fact Book 2011 An editorial regarding the inspiration and intention of the Channel Partners Fact Book guide for telephony agents. |
PHONE+
April 27, 2010
O'Hanlon & Henderson |
Making Agent-VAR Partnerships Work Five companies share their successes. |
PHONE+
May 11, 2010
Khali Henderson |
Agents Reinvent TEM Keeping telecom environments and expenses under control for customers requires regular monitoring and management. |
The Motley Fool
November 29, 2011
Dan Radovsky |
Troubling Trend for Some Telecoms Regional wireline carriers are reselling national carriers' wireless services; that's not good news for some. |
PHONE+
Michael Murphy |
Surviving Carrier Consolidation Consolidation definitely has its pros and cons. Your willingness to prepare yourself, diversify within the industry and maintain strong client and vendor relationships will help you succeed no matter how the landscape changes. |
PHONE+
December 30, 2009 |
Channel 101 -- PHONE+ Fact Book 2010 An updated primer of telecom industry basics. |
InternetNews
October 25, 2005
Jim Wagner |
Cable in Talks With Sprint Nextel? Cox Communications, Comcast and Time Warner are reportedly weeks away from signing a wireless phone agreement with Nextel. |
CRM
April 1, 2008
Christopher Musico |
Market Focus: Telecommunications -- The Plight of the Wirelines With wireless encroaching one coverage bar at a time, wireline providers are struggling to revamp their customer strategies. |
InternetNews
December 22, 2008
Judy Mottl |
WiMAX Provider Sues Sprint, Clearwire A Texas WiMAX service provider has filed suit against Sprint Nextel and Clearwire claiming the carriers have infringed on six of its communications-related patents. |
InternetNews
December 29, 2004
Colin C. Haley |
Time Warner Sprinting Ahead with Wireless? Looking for leverage against telecom carriers, Time Warner Cable is negotiating a deal with Sprint to add mobile phone service to its offerings |
InternetNews
February 11, 2010 |
AT&T Moves Ahead With 4G LTE Plans Second-largest wireless carrier details plans and partnerships to build out it 4G network beginning next year, claiming that interoperable technology will make for a smooth transition from 3G. |
PHONE+
May 19, 2009 |
Thinking Out of the Telecom Box To survive the recession, telecom agents need to take a long, hard look at their businesses. |
PHONE+
April 23, 2010 |
What Makes a Service Provider Easy to Do Business With? Telecom agents offer their opinions. |
InternetNews
August 11, 2009 |
Clearwire Burns More Cash in WiMAX Buildout There's a lot of cash on the line - and possibly the future of WiMAX in the U.S. as well - but Clearwire is optimistic. |
| PHONE+ |
M&A Impact on Agent Contracts Attorney Ben Bronston describes how carrier consolidation impacts agents' revenue streams. The best way to protect yourself is to negotiate your key agreements with the help of an experienced telecom lawyer on the front end. |
PHONE+
October 23, 2009
Khali Henderson |
Q&A With Broadview Channel Chief Chris Eldredge Broadview Networks' new executive vice president of alternate channels and carrier sales discusses his plans for their indirect sales channel program. |
The Motley Fool
August 30, 2011
Cindy Johnson |
AT&T's Death by a Thousand (Service) Cuts Will lousy support and iPhone alternatives do in AT&T's hefty dividend? |
| PHONE+ |
Q&A With Deltacom Channel Chief Ken Royer An interview with Ken Royer, vice president of alternate channels for Deltacom, about his plans for the company's indirect sales channel. |
PHONE+
December 30, 2009
Cara Sievers |
Back Office: What Do You Need to Run an Agency? To be able to concentrate on selling to current customers and generating relationships that will hopefully create new customers, agents must be cognizant of everything that needs to happen smoothly behind the scenes. |
PHONE+
February 23, 2010
Henderson & Sievers |
Betting on Transformation -- What's the Payoff? There is no doubt that the communications marketplace is ripe with opportunities, but it also makes the task of figuring out how to grow your communications agency, VAR, integrator or dealership that much harder. |
Entrepreneur
January 2007 |
At the 4 Front For entrepreneurs, 4G should bring better mobile internet access and more powerful wireless multimedia applications for laptops and other devices. But as we learned with 3G, it can take time for services to become available. |
PHONE+
March 2, 2010
Cara Sievers |
Q&A With Sprint Channel Chief Jaime Jones During the last restructuring, we saw an excellent opportunity to more closely align our channels to improve integration, increase growth and gain efficiencies. |
