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HBS Working Knowledge
August 27, 2012
Paul Guttry |
Employee-Suggestion Programs That Work The key to operating a successful employee-suggestion program is to stop spending so much time on big-bang projects and focus on solving "low-hanging-fruit" problems.   |
HBS Working Knowledge
August 30, 2010
Julia Hanna |
Turning Employees Into Problem Solvers Patient-safety information campaigns can help hospital staff do more than just report problems when they occur. By serving as role models, managers who actively engage in problem solving can lead their frontline workers to create and share solutions. |
HBS Working Knowledge
June 28, 2010
Julia Hanna |
HBS Cases: Cincinnati Children's Hospital Medical Center This case explores how one hospital implemented its own version of health-care reform, taking overall performance levels from below average to the top 10 percent in the industry. |
HBS Working Knowledge
April 23, 2007
Sarah Jane Gilbert |
Are Great Teams Less Productive? There are built-in tensions between learning and performance, which smart organizations must learn to recognize and deal with. |
HBS Working Knowledge
June 13, 2005
Sara Grant |
From Turf Wars to Learning Curves: How Hospitals Adopt New Technology Turf wars and learning curves influence how new technology is adopted in hospitals. Harvard professors discuss the implications of their research for your organization. |
AboutSafety
December 20, 2001 |
The Big Picture Safety performance measures such as incident statistics and regular workplace audits often ignore the 'people' side of safety, which is crucial for effective safety management... |
Managed Care
May 2005
Frank Diamond |
Hospitals May See Plans as Their New Confidant Not only can health plans pay for performance, they can offer a mechanism for confidential discussions of mistakes. |
InternetNews
April 1, 2005
Susan Kuchinskas |
Online Shopping for Hospitals Hospital Compare gives the nation's hospitals a report card for key best practices. |
Salon.com
December 7, 1999
Dena Bunis |
Medical mistakes are killing us Health plans covering federal workers will be the first to improve the quality of care. |
CIO
November 1, 2000
Susannah Patton |
The Rx Files Hospitals are prescribing healthy doses of IT to divert costly and sometimes fatal medication errors... |
Managed Care
June 2001
Jack McCain |
Leapfrog Group Actions Will Be Felt Throughout the Health Care System Thanks to a Business Roundtable-sponsored group calling for better outcomes at hospitals, health plans' lobbying efforts may pay off... |
Managed Care
April 2007 |
Consumers Upset By High Cost of Administration When it comes to health care administrations, there is a wide gap between what executives of hospitals and insurance companies believe it costs and what consumers believe. |
Managed Care
July 2007
Martin Sipkoff |
Hospitals Asked To Account For Errors on Their Watch Centers for Medicare & Medicaid Services and states may stop paying for specific hospital-acquired conditions. Will health plans follow suit? |
BusinessWeek
March 28, 2005
Mullaney & Weintraub |
The Digital Hospital Information technology saves lives and money at one medical center, perhaps becoming the future of health care. |
Pharmaceutical Executive
November 1, 2006 |
Alternative Media: Time to Change the Channel Upgraded hospital television and Internet systems equal new marketing opportunities. |
BusinessWeek
September 25, 2006 |
How We Looked Inside Details of the analysis used to highlight the health-care sector's place in the total workforce. |
HBS Working Knowledge
December 30, 2013 |
Most Popular Articles of 2013 What topics intrigued Harvard Business School Working Knowledge readers in 2013? Read our Top 10 list of most-read stories. |
BusinessWeek
March 28, 2005 |
President Bush's IT Doctor Physician/economist David Brailer, point man for the Administration's push for e-health records, on where the planning stands |
Salon.com
December 1, 1999
James B. Stewart |
Who's watching the docs? The code of silence in hospitals allows deadly mistakes to happen, but some simple reforms could help... |
BusinessWeek
March 28, 2005
Timothy J. Mullaney |
Saving Lives Shouldn't Be This Hard The health-care system doesn't give patients the tools or the support they need to make confident decisions about choosing doctors, treatments, or hospitals. |
Nursing Management
April 2009
Sharon H. Pappas |
Profits, Payers, and Patients: Responding to Changes Profit is necessary for hospitals to fulfill their missions, invest in expansion and new technologies, and reinvest in existing patient care infrastructures. Profitability is the work of the financial team and the clinical team to produce the hospital's desired financial outcome. |
Managed Care
November 2007
Lola Butcher |
Blues Build on CMS Program To Boost Hospital Quality The insurer throws support behind a pay-for-performance program that promises "stunning" advances in cost-effectiveness. |
