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CFO June 15, 2012 Marielle Segarra |
Going Digital Big data and digital marketing become top strategic priorities. |
CRM November 15, 2004 Ginger Conlon |
How to Succeed With Customers Thirty years of TQM, customer service initiatives, and CRM, and customer satisfaction levels are still mediocre. |
IndustryWeek May 1, 2008 John Teresko |
Bookshelf: Execution Revolution: Solving the One Business Problem that Makes Solving All Other Problems Easier Written for CEOs, managers and business professionals, Gary Harpst's new book offers a peek into the author's own entrepreneurial mind. |
HRO Today September 2008 Atul Vashistha |
Good Governance Is Critical Supporting your global initiative with the three pillars of strategic, functional, and project governance is critical to outsourcing success. |
Inc. April 1, 2010 |
Blogger Logic What's an idea really worth? |
Wall Street & Technology July 1, 2005 Christopher Wrenn |
Infrastructure Integration Many corporations are daunted by the challenges of integrating their technology infrastructures with their business processes. In the end, however, the benefits are worth the risks. Here are four recommendations for success when undertaking an enterprisewide integration project. |
HBS Working Knowledge October 11, 2004 Martha Lagace |
Four Ways to Create Lasting Change Managers and employees often dismiss change initiatives as the new flavor of the month. In this Q&A, Professor Michael A. Roberto and Senior Researcher Lynne C. Levesque discuss new techniques to make change stick. |
Bank Technology News April 2005 Holly Sraeel |
Showcasing The Best Community Bank IT Initiatives Technology can be a critical factor for small banks. Learn about the criteria to become one of 10 community banks that will be profiled for excellence in technology innovation. |
PHONE+ Rick Lepsinger |
5 Trade Secrets of Companies That Consistently Get Things Done Why, in the face of everything you're doing right, can't your company deliver consistent results? The problem is likely an execution gap. |
CIO November 30, 2009 |
Collaboration: Interaction Disconnect It is easier to set the goals for collaboration systems than to achieve the intended results. |
IndustryWeek February 16, 2011 |
Six Questions for Company Transformation Looking to change your organization? Answer these questions first. |
Bank Systems & Technology February 13, 2009 Patricia M. McGinnis |
Measuring Green's Benefits to the Business Green initiatives offer returns and cost savings in both the short tern and the long term. |
IndustryWeek December 16, 2005 |
Cost Reduction Essential To Competition Can effective supply-chain management help deliver substantial cost reductions year over year while continuing to achieve substantial improvements in cash-to-cash cycle time and customer satisfaction? |
Entrepreneur February 2003 Mark Henricks |
Worth a Try Who knows what's going to work? So put as many ideas as you can to the test. |
CIO December 1, 2006 Lauren Capotosto |
Strategic Planning: The Troops Want More CIOs could help establish the appropriate performance monitoring systems, once strategic metrics are agreed upon. |
Energize July 3, 2012 |
Is Volunteering the Emperor's New Clothes? - Responses I think local offices of big corporations could contribute to community service by sending a regular volunteer to an "adopted" agency once or twice per month to help track volunteerism initiatives. |
CIO November 1, 2002 Susan H. Cramm |
The Business Knows Best You can never be smarter than your internal customers. |
CRM January 21, 2005 |
Chart: What is the Most Important Initiative for Your Customer Service Organization in 2005? Here's a chart showing the breakdown of customer service initiatives by level of importance. |
CIO May 25, 2011 Michael Friedenberg |
From the CEO: The Next Big Land Grab Is Business Process Ownership of business process is there for the taking. It is now just a matter of execution. |
CIO October 15, 2003 Martha Heller |
Portfolio Management A take on the nagging question that lurks within the consciousness of most CIOs: How do I know I'm working on the right projects? |
Pharmaceutical Executive February 1, 2011 Frederic Brunner |
Growing Stronger After the Storm To manage through a resource-constrained environment, it is essential to get the most out of procurement planning |
CRM April 30, 2012 Kurt Andersen |
Why Sales Enablement Matters Achieve your revenue initiatives by closing the growth gap. |
The Motley Fool July 14, 2006 Stephen D. Simpson |
Losing Patience With EMC Value stocks that don't perform aren't real value stocks. With the markets acting the way they are, there are more and more choices every day, and some of them are executing better than EMC is today. |
Bank Systems & Technology February 10, 2004 Bill Bradway |
"Wait and See" No More 2004 is not the year for bank technology executices to sit on their hands. Hitting full stride are enterprise-performance management, risk management, channel renewal and fraud management. |
HBS Working Knowledge June 2, 2010 Jim Heskett |
How Do You Weigh Strategy, Execution, and Culture in an Organization's Success? Do the three dimensions (strategy, execution, and culture) cover all or nearly all important elements of success? |
IndustryWeek February 16, 2011 |
Mind the Execution Gap Strategy is important, but getting it done is what really matters. |