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CRM
March 30, 2012
Harris et al. |
Preparing for a New Price Paradigm Multiple channels transfer pricing decisions from retailers' to consumers' hands.   |
InternetNews
November 11, 2009 |
IBM Personalizes Shopping With Commerce 7 WebSphere Commerce 7 adds mobile and social commerce features just in time for the holiday shopping season. |
CRM
April 2012
Kelly Liyakasa |
Keeping the "Retail" in Retail Stores Will Smith, CEO of Euclid Elements, may share his moniker with the Hollywood star, but he is also making headway in the retail industry by delivering digital analytics to the standard brick-and-mortar store. |
InternetNews
January 18, 2008 |
Mobile Phones, Virtual Worlds Morph Shopper Behavior Retailers move e-commerce into the realm of wireless handsets. |
CRM
May 14, 2015 |
Tealium Integrates Tealium IQ Tag Management with IBM Commerce Tealium's collaboration with IBM Commerce enables retailers to drive richer omnichannel customer experiences across Web, mobile, and offline touch points. |
CIO
July 2, 2012
Joab Jackson |
IBM to Pitch Augmented Reality as a Retail Sales Aid As part of the company's Smarter Commerce marketing effort, IBM is investigating the possibility of using augmented reality to help retailers provide more product information to their customers, as well as to gather more information about customers. |
CRM
June 1, 2007
Coreen Bailor |
Market Focus: E-Retail: Buying Into the Customer Experience The retailers that focus on delivering a seamless customer experience have a markedly stronger chance of cultivating customer loyalty. Top 3 Vendors in E-commerce: ATG... Comergent... IBM... |
InternetNews
November 1, 2005
Jim Wagner |
IBM Sales Pitches Hit Global Stride IBM is taking its pilot sales support program global to help its partners close the deal on prospective customer contracts. |
CRM
November 2012
Kelly Liyakasa |
Connecting Retail and E-tail More retailers are combining CRM data, social media, and personalization to improve the customer experience. |
Global Services
August 30, 2007
Sufia Tippoo |
Retail IT While larger retailers such as Target and Tesco have set up captive IT centers, others such as Carrefour, JC Penny, Marks & Spencers, Office Depot and Selfridges have been in the outsourcing mode to third-party service providers. |
CRM
March 2006
Colin Beasty |
Retail's Two Worlds: Tips on Integrating Online and Offline Channels The emergence of online shopping is forcing retailers to reconsider the business practices and technology they use to manage customer experience in the store and on the Web. |
CRM
December 12, 2014
James Keller |
Use Personalization to Convert Online Sales Emulate the in-store experience with e-commerce tools. |
InternetNews
April 4, 2005
Sean Michael Kerner |
IBM Shortens Time to Market IBM WebSphere Product Center version 5.2 is designed to help expedite the process of bringing companies' products to market. |
InternetNews
December 16, 2003
Susan Kuchinskas |
E-Tailers Send Shoppers Back to the Mall As retailers integrate their Web sites with other channels, the Web is becoming a marketing tool to drive traffic to physical stores. |
The Motley Fool
July 7, 2010
Alex Dumortier |
The Most Remarkably Mispriced Name in the Market That's the way legendary investor Bill Miller described IBM in an interview at the 2010 Morningstar Investment Conference, adding that the stock is 30%-50% underpriced. |
CRM
May 1, 2003
David Myron |
Vertical Focus: Retail Retailers are learning from others' mistakes. Instead of investing heavily in full suite applications, retailers are nibbling on CRM and noticing bite-size successes, according to "Getting Retail CRM Right," a recent report by Forrester Research. |
CRM
April 2012
Judith Aquino |
Consumers Want More Personalized Shopping Experiences Studies show customers are willing to share data for better services, even though privacy is still a concern. |
InternetNews
October 18, 2010 |
IBM Surges Past Q3 Earnings Forecast IBM handily tops analysts' projections for its third-quarter profits, citing across-the-board increases in hardware, software and services, and rising margins. |
CRM
March 2013 |
NRF's Big Show: The Great Retail Convergence The need to adapt to a rapidly changing retail environment marked by the convergence of offline and online commerce was among the rallying cries retailers heard at the National Retail Federation's Big Show in New York in early January. |
The Motley Fool
May 7, 2007
Seth Jayson |
Quick Take: Hacking Computers in Half Too many users? Not enough computers? Microsoft has a plan. Ultra-cheap Windows and productivity software ($3 a pop), are among the many reasons Microsoft may yet find itself with a real audience outside the developed world. |
InternetNews
November 13, 2007
Kenneth Corbin |
It's Not Your Father's Ad Industry IBM study predicts the rise of interactive advertising to stand the industry on its head. |
InternetNews
May 22, 2006
Michael Hickins |
IBM's 30 Percent Solution IBM today introduced Dynamic Inventory Optimization Solution, a tool that promises to help retailers reduce inventory levels by 30 percent while maintaining or improving out-of-stock levels. |
CRM
July 25, 2013 |
IBM Releases Digital Experience Software The app makes it easier to create and track digital marketing materials. |
InternetNews
August 13, 2010 |
IBM's Unica Buy Continues Marketing Data Push IBM's latest acquisition: a firm specializing in leveraging analytics to better target customer messaging. |
The Motley Fool
August 11, 2005
Jack Uldrich |
Big Blue Didn't Sell Its Soul Maybe IBM's move to shed PCs made sense after all. Researchers there recently announced that they have developed a way to carry a powerful, personalized virtual computer from one PC to the next. |
CRM
March 2014
Sarah Sluis |
On the Scene: NRF's Big Show Harnessing technology to improve the retail experience. |
CRM
September 2011
Leonard Klie |
Acquisitions Pay Big Bounty for Big Blue IBM is cashing in on its Netezza, Coremetrics, and Unica deals by adding analytics products |
CRM
June 16, 2010
Juan Martinez |
Did Web Analytics Just Become One of IBM's Core Values? The clickthroughs of Web analytics are certainly clicking these days - in more ways than one. |
CRM
June 21, 2012 |
IBM Launches New Class of Analytics Software IBM has released new predictive analytics software that automatically correlates and analyzes big data to help clients embed hyper-intelligence into every business decision. |
InternetNews
October 16, 2006
Clint Boulton |
IBM Introduces Integration Super Server IBM today unveiled a new piece of software designed to help customers integrate applications. The all-in-one Information Server that will come with the company's WebSphere application server and DB2 database. |
InternetNews
August 22, 2005
Jim Wagner |
Pitching Virtual Woo to ISVs IBM launches a virtual program that brings its development center to hardware and software ISVs in Brazil, China, and India. IBM also announced the formation of a venture capital advisory council that matches investment funds to promising start-ups in emerging markets. |
CRM
July 15, 2011
Leonard Klie |
IBM Debuts Cloud-Based Marketing and Analytics Suite Smarter Commerce offerings combine Web analytics and digital marketing in one integrated suite. |
Insurance & Technology
April 15, 2009
Nathan Conz |
IBM Launches Analytics-focused Consulting Practice IBM Has Launched IBM Business Analytics and Optimization Services, a Large Analytics-Focused Practice Within Its Global Business Services Group. |
The Motley Fool
October 27, 2011
John Grgurich |
1 Great Tech Stock Everyone's Forgotten IBM is a stock still worth watching. |
The Motley Fool
June 9, 2010 |
Is IBM a Buy? While other tech companies -- such as Apple -- take a lot of heat for hoarding cash, IBM leverages its balance sheet better than any other tech company. |
CRM
May 2014
Sarah Sluis |
Retailers Bring the Digital Experience In-Store Using smartphones, tablets, and creative displays, retailers can give consumers the best of both worlds. |
The Motley Fool
March 1, 2007
Rich Duprey |
Foolish Forecast: No High Five for Big 5 The sporting goods retailer will be reporting its fourth-quarter 2006 financial results shortly. Investors, here is what you can expect to see. |
The Motley Fool
December 30, 2011
Rebecca Lipman |
Online Retail: Amazon Trouble a Signal of Trouble for Other Online Retailers? Do you think these online retailers will take a hit? Are any of them on your watchlist?: Amazon.com... E-Commerce China Dangdang... eBay... IAC/InterActiveCorp... Overstock.com... |
| Knowledge@Wharton |
Can E-tailers Find Fulfillment with Drop Shipping? Opting for a virtual, traditional, or hybrid inventory structure is and will continue to be a high-stakes decision where companies risk customer loyalty, large investments, and ultimately market success. |
CRM
September 16, 2013 |
IBM Expands Its Digital Marketing Network New cloud offering adds real-time analytics to marketing. |
The Motley Fool
June 8, 2005
Mike Cianciolo |
Herman Miller Gets Technical The ergonomic-chair king has designs on acoustic technology. But is this the best focus for the company? |
InternetNews
December 6, 2004
Jim Wagner |
IBM Expands Roadmaps For ISVs New online resources to merge third-party apps with the IBM platform are a continuation of the company's $1 billion pledge. |
The Motley Fool
January 13, 2012
Rebecca Lipman |
Tech Ideas: Should You Be Buying Electronics Stores? Interested in tracking the trends affecting electronics stores? |
CRM
September 7, 2012
Judith Aquino |
IBM Launches Cloud-Based Marketing Center New service combines analytics with real-time marketing execution capabilities. |
CRM
June 9, 2015 |
IBM Launches Digital Experience on Cloud IBM has teamed with Portico Consulting to release a new cloud service for customer experience. |
CRM
July 2011
Leonard Klie |
Just the Facts? Not Really Many firms use analytics data inconsistently and rely on personal experiences when engaging customers. |
Bank Systems & Technology
January 23, 2008
Maria Bruno-Britz |
IBM and Fair Isaac Extend Relationship Around Decisioning IBM and Fair Isaac announce they would expand their alliance to around creating end-to-end financial services solutions using IBM's open technology. |
CRM
August 2013
Kelly Liyakasa |
How to Beat Showrooming Retailers don't have to feel powerless against the Internet. For traditional brands to succeed in the race against online mega-shops such as Amazon, the more seamless the experience between online and in-store buying, the better. |
CRM
September 21, 2011 |
IBM Expands Cloud Delivery of Smarter Commerce New solutions and services help businesses respond in real time to shifting customer preferences. |
CRM
August 2014
Sarah Sluis |
Retailers Plan Investments in Real-Time CRM Mobile marketing, in-store customer ID, and analytics are on the real-time road map. |
