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InsideFlyer
April 2007 |
Award Availability Survey Airline executives identified the lack of award availability as the aspect that frustrates frequent flyer program members the most.   |
InsideFlyer
May 2014 |
Randy Petersen's Opening Remarks Before I explore a recent announcement for frequent flyers, let me first frame it with a confusing scenario. Yes, this is about the American/US Airways merger. |
InsideFlyer
April 2004 |
SEC Reports: Just the Facts How much does your award cost the airline? Frequent flyers should be particularly interested in the facts about loyalty programs, including the nitty-gritty on the number of awards used and how much they cost. |
InsideFlyer
June 2010 |
Award Seat Study During February and March IdeaWorks made 6,160 award booking queries on the Web sites of 22 frequent flyer programs and have released their findings regarding award seat availability. |
InsideFlyer
October 2012 |
Growing Fees Whether you love 'em or hate 'em (and we know you hate 'em), airlines fees are a lucrative business for the airlines. |
InsideFlyer
April 2014 |
Frequent Flyer Fickleness Just as Web patrons are prone to bounce from one website to another, so do a growing number of frequent flyer program members switch from one program to another. |
InsideFlyer
March 2010 |
60 Seconds with Craig Landry - Aeroplan's Senior Vice President, Partnership and Rewards In 2009, Aeroplan issued an average of 5,600 awards per day and to date, more than 600 billion miles have been redeemed for over 16 million seats. The Senior Vice President of the company talks about the frequent flyer program. |
InsideFlyer
July 2005 |
Study: Online Travel Agencies Beating Airline Web Sites At Their Own Game Online travel agencies are outperforming airline Web sites in terms of customer experience, and that is impacting their booking success. |
InsideFlyer
November 2013 |
Chart-O-Rama Frequent flyers and vacationers have a penchant for charts. It's the easiest way to quickly compare the various programs. |
InsideFlyer
October 2014 |
Annoying Award Fees SmarterTravel.com recently listed the six most annoying airline fees and two frequent flyer program fees made the list. |
InsideFlyer
January 2009 |
Zagat Reveals Top Airlines Zagat recently released the names of top-rated domestic and international airlines and airports, based on a survey of 9,950 frequent flyers and travel professionals. |
The Motley Fool
December 23, 2009
Claire Stephanic |
Will the Airline Industry's New Strategy Work? Attempts to nickel-and-dime customers can only go so far, so airlines are trying out a new strategy. |
InsideFlyer
December 2008 |
Naughty or Nice? Here's a look back at 2008. What happened, how frequent flyers reacted and what, if anything, you can do about it. |
InsideFlyer
July 2005 |
Hidden Assets? A look at what value frequent flyer programs have as hidden airline assets, and what going public might mean to members. |
InsideFlyer
May 2013 |
Opening Remarks The exercise of knowing when to hold and when to fold with a loyalty program is often one of emotional hand-wringing that even the veteran frequent flyer such as myself can go through if you are engaged in the value of your currency and benefits like I am. |
InsideFlyer
January 2014 |
60 Seconds with Matteo Sarzana, CEO & Founder, avionerd.com Avionerd is a new mobile app with the goal to connect frequent flyers who have elite status with other travelers so that the elite members can share their status privileges with the not so frequent flyers. |
InsideFlyer
October 2004 |
Riding Out the Storm Several strategies that will help you protect your frequent flyer miles against bankruptcies, buyouts and blowhards. |
InsideFlyer
June 2009 |
Bonus Offer Bonanza Frequent flyers have flocked to the current spate of EQM promotions by several airlines that end June 15, 2009. |
InsideFlyer
November 2013 |
Randy Petersen's Opening Remarks I've occasionally commented on a malady known to frequent flyers as FOC -- fear of change. While FOC can also mean fear of coach, the meaning for me this time is related to my struggle around upcoming changes to the Frontier Airlines EarlyReturns program. |
InsideFlyer
October 2013 |
Travel Blogs Frequent travelers in general are a connected and well-informed group of people so it's no surprise that many have taken to the blogosphere to share their knowledge of all things miles and points. |
InsideFlyer
April 2012 |
Randy Petersen's Opening Remarks Randy looks at the fate of Frontier Airlines and American Airlines. |
InsideFlyer
August 2014 |
Revenue-Based FFPs What the move to revenue by major frequent flyer programs really means for members |
InsideFlyer
February 2007 |
High Flyers Who are the elite travelers? What are the elite frequent flyers programs offering their members? What do frequent flyers want? And what trends are we seeing? |
InsideFlyer
December 2013 |
Randy Petersen's Opening Remarks By and large, I have no strong feelings about United's recent changes. Do I declare it's a major devaluation? Not really, it just means it will likely be more difficult for me to get those awards based on the number of miles I am willing to fork over for a redemption. |
InsideFlyer
December 2009 |
As the World Turns A close look at three global airline alliances addresses questions regarding the industry, as well as customers. |
InsideFlyer
February 2006 |
Randy Petersen's Opening Remarks This month begins and ends the voting period for the 18th annual Freddie Awards, a determination of the best frequent traveler loyalty programs in the industry. |
InsideFlyer
September 2013 |
Randy Petersen's Opening Remarks Randy offers remarks on the new leadership role American AAdvantage is taking in creating a channel for third-party enterprises like AwardWallet to offer unique services for members of frequent flyer programs and comments on other developments. |
InsideFlyer
February 2009 |
Randy Petersen's Opening Remarks A look at the future of award redemptions, plus a cautionary tale. |
InsideFlyer
October 2005 |
Broken Promises How to cope when your frequent flyer program changes the rules. |
InsideFlyer
February 2010
Randy Petersen |
Opening Remarks The author has something to say about possible government-run frequent flyer programs. |
InsideFlyer
September 2012 |
60 Seconds with Live from the Lounge blogger AJ Based in Mumbai, India, he is a financial services professional who travels frequently within India, Europe and Asia for work. His blog is a collection of "raves, rants and all things travelling from the other side of the globe." |
InsideFlyer
January 2010 |
60 Seconds with Graduate Student Gabriel Leigh Interview with Gabriel Leigh, a graduate student in journalism at UC Berkeley, who created a 20-minute documentary about frequent flyer programs and the mileage junkies who collect miles and status. |
InsideFlyer
December 2012 |
Opening Remarks Can someone tell me what the theme of 2012 was for travel loyalty programs? Fact is that I don't know myself. |
InsideFlyer
July 2014 |
Travel Talk - Annual Interview Issue We take a behind-the-scenes look into frequent travel programs and talk one-on-one with those making decisions that will have an effect on frequent flyers everywhere. |
InsideFlyer
April 2009 |
Award Patrol 2009 Is the perception that it's constantly getting more difficult to claim an award flight true? |
InsideFlyer
January 2015 |
7 Frequent Flyer Myths Debunked To explore frequent travel myths versus facts, we asked BoardingArea and Prior2Boarding bloggers to share their expertise and added a bit of our own expertise. |
InsideFlyer
April 2003 |
After the Flood (How United and US Airways Are Recovering From Frequent Flyer Disaster) As if frequent travelers haven't been hammered enough this past year with waves of program changes, dwindling benefits and skyrocketing awards, now they're confronting another potentially devastating blow -- the bankruptcy of their preferred airlines. |
InsideFlyer
March 2007 |
Low-Fare Airlines Conquer the World A look at the new low-fare carriers in countries outside the Americas, and more specifically, their relation to frequent flyer programs. |
InsideFlyer
September 2012 |
Randy Petersen's Opening Remarks Historically, all loyalty programs have been accused of jealously guarding their members' data. But the suggestion from AAdvantage of a commercial agreement might mean that the program is working to become a gateway -- becoming a more open model for those who wish to work with AAdvantage. |
InsideFlyer
January 2006 |
Who, What, Where and Why - Frequent Flyer Programs in 2006 Alaska Airlines Mileage Plan... American AAdvantage... Delta Air Lines SkyMiles... Diners Club Rewards... Southwest Airlines Rapid Rewards... etc. |
InsideFlyer
September 2007 |
The FFPs of the Middle East We map out the options and provide information and advice for frequent flyers in the Middle East. |
InsideFlyer
March 2003 |
The Militancy of Miles Show me the miles ... or else? Members are increasingly demanding of their programs. Some even engage in "guerilla" tactics to get what they want. We take a look at this growing trend, and ask why. |
InsideFlyer
March 2009 |
10 New FFP Commandments There's bold new thinking behind the best ways to get the most out of your frequent flyer miles these days. |
InsideFlyer
October 2004 |
Continental Announces Changes to OnePass for 2005 Changes focus on improving online booking tools and enhancing elite benefits. |
InsideFlyer
September 2005 |
United Sells Access to Better Seats United Airlines has begun selling one-year "subscriptions" to Mileage Plus members who want to upgrade to roomier seats. |
InsideFlyer
March 2013 |
60 Seconds with Lucky of One Mile at a Time Lucky, a.k.a. Ben, is a travel consultant, travel writer and avid points collector. Along with One Mile at a Time, Ben stays busy with PointsPros.com, a travel consulting service specializing in award trips. |
The Motley Fool
December 15, 2004
Lawrence Meyers |
The Unholy Airline Trinity Northwest, Continental, and Delta have a frequent flyer alliance. Too bad they're so stingy with their rewards. |
The Motley Fool
February 3, 2005
Lawrence Meyers |
Why I Won't Invest in Airlines Oil prices, poor management, terrorism -- what's not to hate about the airline industry? Investors have so many other places to put their money. Why put it in a doomed industry? |
InsideFlyer
September 2011 |
Opening Remarks United Airlines changes its Mileage Plus program. |
InsideFlyer
June 2011 |
Life in the Air Four mileage-savvy frequent flyers share their travel secrets. |
