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August 17, 2010
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Claims Transformation Emerging as Top Priority for Carriers Economic and technological pressures are making claims system modernization increasingly urgent as insurers seek to differentiate themselves through service capabilities while gaining much-needed efficiencies.   |
Insurance & Technology
July 2, 2009
Anthony O'Donnell |
Farmers Completes Acquisition of 21st Century Insurance Largest acquisition in the company's history strengthens its position as the third-largest personal lines carrier in the U.S. and makes it the top auto insurer in several states, including California. |
Insurance & Technology
June 16, 2004
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Conseco Revamps CSR Quality Assurance Rutherford, N.J.-based NICE Systems' product suite enables insurer to step up its call center monitoring and design audit forms more easily. |
Insurance & Technology
September 14, 2004
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Farmers Streamlines Auto Claims Processing ClaimsPort solution moves third largest auto insurer from paper-based processes to ASP model. |
Insurance & Technology
April 16, 2009
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Farmers Insurance Group Will Acquire 21st Century, Other AIG Personal Auto Carriers The $1.9 billion deal to acquire AIG's Personal Auto Group is expected to close by the third quarter of 2009, pending regulatory approval. |
Insurance & Technology
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Pegasystems Releases New P&C Claims Platform The new platform aims to reduce costs by steering adoption of best practices, the vendor says. |
