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CRM September 2012 Leonard Klie	HD Voice Clears Up the Phone Experience Wideband audio could be the next evolution -- or revolution -- in technologies to hit the contact center space.
Commercial Investment Real Estate Jul/Aug 2011 Dennis LaMantia	Long-Distance Logic Creigh A. Bogart and other CCIM members are using VoIP programs like Skype and Web-based applications such as Google Voice to supplement their landlines and cell phones. In the process, they're saving time and money.
InternetNews February 12, 2004 Roy Mark	VoIP Has New Guidelines From FCC The agency issues a ruling on Pulver's request to be regulation-free and starts to frame new policy for the VoIP sector.
InternetNews July 7, 2004 Roy Mark	VoIP Can't Wait for Telecom Reform Representatives urge Congress to exempt Internet telephony from state regulations now.
InternetNews February 24, 2004 Roy Mark	States Plead Case for VoIP Regulation Public safety issues, such as 911 service, are serious enough to require government oversight, state officials tell a Senate panel.
InternetNews February 6, 2004 Roy Mark	FCC to Address VoIP Issues At next week's meeting, the agency will weigh regulating the emerging technology in general, and Pulver's Free World Dialup in particular.
InternetNews March 15, 2004 Roy Mark	FCC Seeking 'Pragmatic' VoIP Solutions Telecom lawyer says agency asking the right questions about the regulation of Internet telephony.
InternetNews October 9, 2009 Kenneth Corbin	Lawmakers Call for FCC Probe Into Google Voice Critics accuse Google of double standard on Net neutrality.
InternetNews April 2, 2004 Roy Mark	Lawmakers Tout Tariff Free VoIP Bill Movement afoot to exempt Internet telephony from access charges and state and local regulations.
InternetNews February 23, 2005 Roy Mark	Are ISPs Blocking VoIP Calls? Internet telephony firms Vonage, Nuvio claim broadband providers who offer competing VoIP services are degrading call quality on purpose.
InternetNews March 21, 2005 Roy Mark	FCC Faces Tuesday Deadline For VoIP Ruling Interconnection fees between IP voice traffic and Bells' last mile copper networks at source of dispute.
InternetNews November 10, 2004 Roy Mark	Congress Praises FCC VoIP Ruling Both sides of the Voice over IP divide weighed in on yesterday's Federal Communications Commission ruling that stipulates the interstate nature of VoIP services.
InternetNews April 28, 2006 Tim Scannell	Voxbone Pitches Inbound VoIP Services Belgian VoIP service provider Voxbone hopes to be top dog in VoIP by providing low-cost numbers and a virtual presence to companies worldwide.
InternetNews October 14, 2009	AT&T Dials Up Criticism of Google Voice AT&T calls on FCC to hold Google's app to the same rules that govern the phone networks.
InternetNews February 5, 2004 Roy Mark	Lawmaker Sees VoIP Classified as Telecom Carrier U.S. Rep. John Dingell says FCC is not 'sufficiently aware' of issues involving Internet-based telephone service.
InternetNews July 21, 2004 Roy Mark	Senate Panel Sets VoIP Vote Legislation aims to exert exclusive federal jurisdiction over Internet telephony.
InternetNews February 2, 2005 Roy Mark	FCC Faces Another VoIP Deadline The agency has until March 22 to decide if Internet telephony companies must pay access fees.
InternetNews December 28, 2006 Ed Sutherland	Second-Nature VoIP What's Next in Tech: Look for VoIP to mirror traditional phone service on the back of expanding wireless networks.
InternetNews October 9, 2009 Kenneth Corbin	FCC Asks for Answers About Google Voice From the blogs: Agency responds to critics of Google's VoIP policy and calls on the search giant for detailed legal and technical analysis.
InternetNews March 12, 2004 Roy Mark	Telecom Lawyers Wary of FCC Proposals The agency's proposed rules could expose Internet telephony firms and ISPs to access fees.
InternetNews March 3, 2005 Roy Mark	FCC Slaps Fine on VoIP-blocking Telecom North Carolina company agrees to pay $15,000 and promises to drop port-blocking practices.
InternetNews September 3, 2004 Roy Mark	Congress Hangs Up on VoIP for 2004 Federal legislation to exempt Internet telephony from state regulations and tariffs has all but failed, ending an ambitious effort to carve out and protect Internet-related issues from looming, and highly uncertain, telecom reform.
InternetNews July 15, 2009	Google Voice Takes VoIP to Android, BlackBerry Google's Internet phone service debuts in Android and BlackBerry apps. Should carriers and Skype be worried?
InternetNews November 3, 2004 Roy Mark	FCC to Decide VoIP Fate Next Week The Federal Communications Commission announced Tuesday it would rule Nov. 9 on whether Internet telephony is an interstate service and exempt from state and local regulation and tariffs.
InternetNews May 19, 2005 Roy Mark	FCC Mandates 911 VoIP Service Agency orders incumbent carriers to make their 911 networks available to Internet telephone companies.
AskMen.com Jim Bauer	Choosing The Right VoIP Provider Voice over Internet Protocol, or VoIP for short, was introduced in the mid-'90s as a way to make phone calls over the Internet.
InternetNews August 16, 2005 Tim Gray	Cell Phones May Hold Key to VoIP New report predicts widespread use of cellular Wi-Fi.
IEEE Spectrum January 2011 James Middleton	Voice Over IP: Setting Phone Service Free How Ma Bell's cash cow became a free software app
InternetNews March 22, 2005 Roy Mark	Level 3 Drops VoIP Rate Request The VoIP wholesaler withdraws petition seeking FCC ruling on interconnection fees.
InternetNews May 1, 2007 Roy Mark	Skype Gets a Tongue Lashing Verizon Wireless, AT&T file opposition to Skype proposal to open cell broadband networks to all devices, applications and content.
IEEE Spectrum March 2005 Steven Cherry	Seven Myths about Voice over IP Voice over Internet Protocol, or VoIP, is turning telephony into just another Internet application -- and a cheap one at that. But confusion, outdated beliefs, and urban mythology reign over such simple issues as how it works, the quality of the calls, and, of course, how much it costs.
InternetNews February 6, 2004 Roy Mark	Could National Security Concerns Slow VoIP? The FBI's concern about wiretap capability of Internet telephony is complicating the FCC's desire to limit regulation of the technology.
InternetNews December 30, 2005 Roy Mark	Open Access, Closed Debate Phone and cable giants aim to dismantle Internet neutrality.
The Motley Fool August 25, 2004 Bill Mann	Don't Make the Babies Cry The telecom industry has endured some tough times, but there is a long, long way in between "not failing" and providing an attractive equity investment.
InternetNews August 18, 2004 Erin Joyce	Eyes on VoIP, Telcos Propose New Fees New toll fees for wireline phone calls reflect new telecom paradigms, including Voice over IP.
The Motley Fool September 23, 2004 Tim Beyers	AT&T's VoIP Venture After hanging up on long distance, the carrier dials for profits through Net telephony.
InternetNews November 9, 2004 Roy Mark	FCC Rules VoIP an Interstate Service Voice over IP services are interstate in nature and not subject to traditional state public utility regulation, the Federal Communications Commission decided today.
Wired August 24, 2009 Cliff Kuang	Burning Question: When Will International Phone Calls Be Free? Not anytime soon, bub. But when you eventually get your iPhone 4G, they should be included in your rate plan.
PC Magazine October 16, 2006 Davis D. Janowski	RTX USB DUALphone The wireless RTX USB DUALphone sets up easily and can act as both a VoIP and a standard phone.
InternetNews March 4, 2005 Roy Mark	It's Degrading: VoIP Firms Urge More FCC Action Vonage and Nuvio say port blocking is easy to prove, but allege that telecoms and cable companies are also degrading VoIP signals.
The Motley Fool April 7, 2004 Dave Mock	Don't Believe the Skype Free phone calls can't be beat -- if they're free, of course. Skype's software enables mobile calling over data networks.
Entrepreneur April 2004 Mike Hogan	Do We Have Lift-Off? VoIP is a bottle rocket, but red tape could ground it.
InternetNews April 2, 2004 Michael Singer	Small Players Team up for Nationwide Hosted VoIP IP telephony hardware manufacturer Convedia signs deals with PointOne and IPeria to bring an enterprise alternative to AT&T and Vonage.
InternetNews October 6, 2004 Roy Mark	Lawmakers Urge FCC to Regulate VoIP House members write a letter to the commission, saying Voice over IP telephony issues are too important to await pending legislation.
CIO September 15, 2001 Fred Hapgood	Call of the Internet Voice over IP technology may finally get off hold...
InternetNews August 15, 2005 Roy Mark	VoIP Provider Challenges E911 Mandate Nuvio says the FCC knew Internet telephony companies couldn't overcome technological challenges before deadline.
InternetNews July 30, 2004 Roy Mark	Pulver Slams Senate VoIP Vote Internet telephony pioneer says bill could lead to access taxes on interactive online gamers.
InternetNews August 19, 2004 Roy Mark	Copper Remains Golden for Legacy Networks Baby Bells, others agree to call a truce and produce an industry consensus rate reform solution to the FCC.
InternetNews January 24, 2005 Colin C. Haley	Is Google Searching For VoIP? A UK newspaper said the search giant is considering a broadband telephony offering that will rival British Telecom's, but experts aren't so sure.
InternetNews March 7, 2005 Colin C. Haley	Vonage's Hits and Misses The broadband telephony service now has more than 500,000 total lines and customers smarting from a 45-minute outage on Friday.