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BusinessWeek September 22, 2003 Michael Arndt |
Still Way below Cruising Altitude Even after a good summer, U.S. carriers are struggling. |
CRM January 2, 2004 Lior Arussy |
Don't Burden Customers With Your Costs Companies pay the price when they don't understand the customer experience. |
HBS Working Knowledge February 21, 2005 Julia Hanna |
Marketing to Gay and Lesbian Consumers The consumer packaged goods industry shares experiences on the internal and external challenges of marketing to the gay and lesbian community. |
The Motley Fool January 2, 2011 Sanskrity Sinha |
American Airlines Removed From Expedia The travel site makes the next move in the dispute between the companies. |
CRM December 13, 2004 Chris Selland |
Will CRM Put You Out of Business? Take a lesson from the airlines in how not to use CRM technologies. Those "CRM" efforts were definitely not aimed at enhancing customer relationships; rather, they were an attempt to extract every last dollar from customers who didn't have a choice. |
HBS Working Knowledge February 21, 2005 Julia Hanna |
How Advertising Depicts Gays and Lesbians Characterizations in mainstream television commercials rely on stereotypes ranging from diva queens to scary leather men. |
Information Today June 25, 2015 |
Alexander Street Press Updates LGBT Collection Alexander Street Press augmented its LGBT studies content with updates to LGBT Thought and Culture, which covers the 1960s and earlier. |
The Motley Fool December 8, 2009 Jordan DiPietro |
Can Airlines Make a Comeback? Is it time to start investing in airlines again? The Wall Street Journal recently reported that the industry may be headed for a recovery. |
The Motley Fool December 23, 2009 Claire Stephanic |
Will the Airline Industry's New Strategy Work? Attempts to nickel-and-dime customers can only go so far, so airlines are trying out a new strategy. |
Salon.com October 13, 2000 Don George |
Tips for savvy Web travel A new book by a top travel journalist details the pitfalls and potentials of online travel planning... |
The Motley Fool July 10, 2008 Bill Mann et al. |
An Open Letter to All Airlines Thanks for the letter, guys. Here's our response. |
Fast Company Dec 2013/Jan 2014 Tara Moore |
Fly the Friendlier Skies Survey results on what travel executives and airline customers think about flying |
Fast Company Neal Ungerleider |
Hackers Who Stole U.S. Government Employee Data Reportedly Breached American Airlines According to Bloomberg, both the airline and travel reservation firm Sabre appear to have been the subject of recent breaches. |
AskMen.com Paul Ryden |
Fly Last-Minute & Travel Cheap Tips for finding travel deals and promotions. |
Knowledge@Wharton |
Will Commission Cuts Kill the Small Travel Agent? When an industry's revenue base vanishes, it's time to collapse -- or transform... |
BusinessWeek October 13, 2003 Michael Arndt |
Fliers' Dilemma: Save Now or Later? Tickets on discount airlines cost less, but their frequent-flier programs make it tough to earn a freebie. |
InternetNews January 28, 2004 Robyn Greenspan |
Internet High On Travel Destinations More than 42 million Americans made their travel arrangements online in 2003, with 10 million booking a spontaneous trip based on an e-mail promotion. |
The Motley Fool August 14, 2008 Rich Duprey |
Why Are Airline Stocks Flying High? Just a few months ago, soaring oil prices supposedly sounded their death knell. |
BusinessWeek October 25, 2004 |
The Big Airlines' Loyal Fans These days, most everyone wants to bash the old-line carriers. But they're still No. 1 with an important group: business travelers. |
Bank Systems & Technology March 7, 2005 Ivan Schneider |
Airlines Aim for Expense Reduction in Payments In an effort to cut costs, the airline industry is targeting the $1.5 billion it spends on accepting credit cards from its customers. |
The Motley Fool March 2, 2004 Selena Maranjian |
Cheap Air Fares Now You may not be able to book that flight for $99 if you wait. |
The Motley Fool August 3, 2010 Dave Mock |
A Big Upgrade for priceline.com This bullish call comes from more than just one analyst. |
InsideFlyer January 2009 |
Zagat Reveals Top Airlines Zagat recently released the names of top-rated domestic and international airlines and airports, based on a survey of 9,950 frequent flyers and travel professionals. |
Entrepreneur April 2002 Christopher Elliott & Christopher McGinnis |
Trips Ahoy! 9th Annual Business Travel Awards prove that good value isn't a distant memory: Best Low-Fare Airlines... Best Low-Priced Hotel Value... Best Online Travel Value... Best Budget Car Rental... Money-Saving Savvy... Carry-On Luggage Clues... Travel Sites, Old & New... |
BusinessWeek December 15, 2003 |
A Rainbow Tint For Corporate Vendors The National Gay & Lesbian Chamber of Commerce's co-founder aims to promote supplier diversity by flexing "collective economic muscle." The Chamber received funding from IBM and others in May, 2002, to serve as an umbrella organization for gay-owned and -operated businesses. |
CFO September 1, 2002 Lori Calabro |
Making Fares Fairer Why airline pricing can't be fundamentally changed without an overhaul of industry cost structures. |
The Motley Fool December 7, 2009 Rick Aristotle Munarriz |
Have Stocks, Will Travel Half of the biggest percentage movers on the New York Stock Exchange over the last week were airlines and a standout car-rental agency. |
Entrepreneur June 2009 Julie Moline |
Travel Smarter Before your next trip, hit up these online communities. |
The Motley Fool July 8, 2004 Brian Gorman |
Southwest Shows No Mercy Southwest Airlines continues to pressure other airlines even as high fuel prices dampen profits. |
The Motley Fool February 25, 2011 Dan Caplinger |
How to Deal With Sky-High Airfares The economic recovery has made many people breathe a big sigh of relief. But an improving economy has brought what some would call an unintended consequence: higher airfares. |
The Motley Fool May 1, 2007 Richard Gibbons |
Terrible Businesses In investing, achieving profits is only half the game. The other half is minimizing losses, and thinking like a business owner can help you avoid poor stocks, too. |
The Motley Fool August 16, 2010 Selena Maranjian |
Grab Your Piece of $743 Billion Companies that court this segment of society can reap big rewards. |
BusinessWeek October 1, 2009 Esme E. Deprez |
For Airlines, Fees Become Lifelines From baggage to blankets, a la carte charges are becoming significant revenue sources for airlines. |
AskMen.com April 17, 2001 Stefanie Michaels |
How Often Are Airlines Late? Here is a list of the 20 US flights with the worst on-time arrival records, courtesy of the Bureau of Transportation Statistics... |
Fast Company August 2005 Alan Cohen |
Up The Creek The big problem with booking travel online is the gnawing sense that you've left a great deal on the table. Kayak.com tries to allay your worry by searching dozens of travel sites at once. |
InsideFlyer May 2009 |
Mr. Marriott Says Meet! One in every eight jobs in the United States is linked to travel and tourism. The government needs to insure that the travel industry remains healthy. |
CFO March 1, 2009 Kate O'Sullivan |
A Need-to-Go Basis How to rein in airfare costs for everyone from road warriors to infrequent fliers. |
Entrepreneur September 2009 Kim Orr |
The Traveler's Traveler Joe Sharkey logs thousands of miles a year to help business travelers find an easier route. |
InsideFlyer January 2009 |
oneworld AAdvantage Bonus If your New Year's resolutions include earning more miles and international travel, American Airlines has just the ticket. |
InsideFlyer December 2014 |
The Worst Airlines? The worst airline was deemed Spirit Airlines at 32.16 percent, followed by United Airlines at 26.6 percent, Ryanair at 19.58 percent, Delta at 15.47 percent and Frontier Airlines at 6.19 percent. |
InsideFlyer December 2003 |
Female Business Travelers Sound Off A recent survey finds that female travelers aren't exactly overwhelmed by their treatment by hotels and airlines. |
The Motley Fool October 6, 2005 M.D. Mitchell |
Headlines, Airlines, and Onlines Can the strength of the airline travel industry propel online providers despite record jet fuel costs? |
Entrepreneur January 2004 Christopher McGinnis |
Book It! Using an online travel site has its advantages for small companies. |
Search Engine Watch March 21, 2005 Chris Sherman |
AOL Launches Pinpoint Travel AOL's new Pinpoint Travel aims to provide truly comprehensive travel searches that provide the best available options, not just inventory a travel provider or agency is anxious to sell. |
InternetNews April 4, 2005 Sean Michael Kerner |
Yahoo FareChase Gets You a Room Yahoo today expanded its FareChase travel search engine to include search for hotels. |
The Motley Fool September 30, 2004 Rich Smith |
Straighten Up and Fly Right Why do the airlines continue to sell services below cost? |
The Motley Fool December 15, 2004 Lawrence Meyers |
The Unholy Airline Trinity Northwest, Continental, and Delta have a frequent flyer alliance. Too bad they're so stingy with their rewards. |
BusinessWeek January 12, 2004 |
Travel: Folks Are Finally Packing Their Bags The rebounding U.S. economy is already fueling a modest turnaround. Airlines will need to keep finding ways to cut costs and avoid overcapacity. |
InsideFlyer July 2003 |
Airlines Jump on Just one week after United announced its "Fly 3, Get 1 Free" summer promotion targeting business travelers, every major North American airline has come out with its own, remarkably similar, promotion. |
BusinessWeek September 30, 2010 |
Hard Choices: Annise Parker America's first lesbian big-city mayor on her sexuality, receiving death threats, and struggling with the public part of the job. |