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CIO
April 27, 2009
Karl A. Hochkammer |
Plan an Outsourcing Deal's End at Its Beginning Plan ahead to ensure a successful exit for you and the vendor.   |
CIO
October 10, 2008
Diane Frank |
How to Renegotiate an Outsourcing Contract CIO tips for getting what you want from the vendor. |
CIO
April 17, 2008 |
The Vendor Management Bible Whether you're new to vendor management or a seasoned negotiator, these expert tips can help you learn more about the process, add value to your deal with any vendor and put you in the driver's seat. |
CIO
January 28, 2010 |
Download Smarter Ways for Vendors to Reach CIOs A best-practices field guide and public teleconference exploring the problems of, and solutions for, IT vendors cold-contacting CIOs to win new business. |
CIO
July 27, 2009 |
Download Vendor Relations Playbook Excerpt This 10-page excerpt provides a look into best practices from more than 20 mid-market company CIOs, and perspectives from IT vendors. |
CIO
October 27, 2009 |
Setting Rocky Vendor Relationships Right CIOs rely on education, peer relationships, and warnings to restore contracts gone wrong. |
CIO
November 1, 2003
Elana Varon |
Getting the Best from Your Vendors (What Really Works) It may be tempting to squeeze vendors for every dollar. But research shows that lowball tactics eventually boomerang into poor service and support. |
CIO
July 30, 2015
Adam Dennison |
CIOs are cutting back on the number of 'strategic' vendors they use In the past four years large enterprises (those with more than 1,000 employees) have reduced the number of vendors they consider to be strategic partners from six to three, on average. |
CIO
July 28, 2009 |
Mid-Market CIO Wish List for Vendors Although relationships between mid-market CIOs and their IT vendors have generally improved, there is still a significant disconnect between what CIOs want and what their vendors deliver. Top requests include tailoring offerings and better communication. |
CRM
November 19, 2004 |
The Pulse: What Was the Most Critical Factor in Your Choice of CRM Vendor? Here's a chart showing what the deciding factor was in choosing a CRM vendor. |
CIO
September 1, 2005
Gary Beach |
How to Sell As CIOs are tasked with helping to grow the business, they need to become adept at selling IT. So here's some advice for CIOs embarking on that challenge. |
CIO
September 24, 2008
Diane Frank |
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. |
CIO
July 16, 2010 |
Team Up for Business Value In this CIO 100 Award-winning initiative, Hess CIO Jeff Steinhorn created metrics and governance with vendors to boost outsourcing value. |
Investment Advisor
August 2009
Moseley & Spencer |
Ask These Questions Selecting a technology vendor is a key decision in the buying process. |
IndustryWeek
July 1, 2007
Brad Kenney |
Web 2.0 Adoption According to a recent McKinsey executive survey, 70% of respondents say they are using some combination of 2.0 technologies for communicating with their customers. |
CIO
November 30, 2011
Maryfran Johnson |
Make Your Vendors Work For You Our magazine editor in chief discusses vendor relationships and our story on how to truly partner with your vendors through a vendor collective |
CIO
February 1, 2004
David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
CIO
February 27, 2009
Diane Frank |
Sounding Board: Global Sourcing Management Global sourcing is becoming standard operating procedure for many companies. That's why you need to do a better job of vendor management. |
CIO
November 14, 2012 |
CIOs Give Vendors Low Marks on Partnership A new index from the CIO Executive Council rates IT suppliers on 20 characteristics of truly strategic partners |
CIO
January 1, 2003
Christopher Koch |
Vendor Smackdown CIOs have been squeezing vendors for more than a year now, and in 2003 any vendor wanting to win new business or renew contracts will need to respond to very tough questions about ROI and demands for concessions that would have been unheard of a few years ago. |
CIO
June 1, 2003
Ben Worthen |
No Tolerance for High Maintenance Fed up with rising costs of software maintenance, CIOs are finding they have the power to negotiate better terms up front and get more bang for their buck. |
CIO
March 15, 2006
Thomas Wailgum |
Untangling Telecom: How to Get More and Spend Less Negotiating for networked telecom services is now largely the responsibility of CIOs. Fortunately, help is on the way. |
CIO
February 15, 2003
Mohanbir Sawhney |
The Problem with Solutions To get business value out of new IT solutions, vendors have to get them right. |
CIO
January 13, 2010
Johnson & Levien |
CIO's December 2009 Economic Impact Survey Results Exclusive survey of heads of IT suggests budgets are continuing to stabilize and large companies, at least, are opening their checkbooks |
CIO
January 1, 2002
Tom Field |
How to Get In and Out of an Outsourcing Deal How to structure IT outsourcing deals. |
CIO
April 17, 2012
Maryfran Johnson |
New Table Stakes for the CIO The "big five" tech megatrends - cloud, mobile, social, consumer IT and big data - will render the CIO obsolete, or so they say. |
CIO
February 1, 2004
Gregoire & Urwiler |
Sweet Deals or Bitter Meals? Should you agree to be a poster reference in return for preferential treatment? Two CIOs take opposing sides in this ongoing debate. |
CIO
July 15, 2003
Michael Schrage |
Squeeze Now, Pay Later A wounded vendor may turn around and bite the CIO who squeezes it too hard. |
Wall Street & Technology
September 20, 2007
Melanie Rodier |
Study Shows Most Enterprises Lack a Strategic Security Vendor A report shows though most enterprises across industries do not have a strategic security vendor, nearly all plan to invest more in security solutions in the next 12 to 18 months. |
CIO
September 9, 2009
Albert Eng |
Getting More Value from Offshore Vendors Apply these simple criteria to evaluate potentially strategic offshore partners. |
| PHONE+ |
The Cost of Termination for Convenience Clauses The pitfalls of non-disclosure agreements and how to avoid them. |
CIO
May 30, 2012 |
Getting More Business Value Out of Vendors How CIOs are rebooting vendors' mind-sets to get away from the same old outsourcing contracts |
CIO
November 15, 2000
Eric Berkman |
Shark Repellent Discover how CIOs can help keep their companies out of court and the lawyers at bay... |
PC Magazine
June 20, 2007
Russell Morgan |
Protect Your Code Small software developers come and go. Don't get burned! |
CIO
August 1, 2002
Sarah D. Scalet |
The Truth About Customer References: How Sweet Deals Can Be Rotten Business CIOs who accept favors in return for saying good things about vendors are putting themselves and their career in jeopardy. And so are the CIOs who listen to them. |
CIO
July 27, 2009 |
Download Vendor Performance Scorecards Use these scorecards to evaluate vendor strengths, weaknesses and performance history. |
CIO
January 15, 2002
Ken Denman |
Bottom-Line Redux When budgets come under fire, CIOs should mimic their peers... |
CIO
January 15, 2006
Michael Friedenberg |
Do Vendors Deliver? CIOs want fewer - and better - vendor partners. |
CIO
November 7, 2007
Thomas Wailgum |
CIOs Want a Single-Vendor Supply Chain CIOs would love to have a single vendor's set of applications running up and down their supply chain. But does one actually exist? A Forrester Research report wades through the players and offers a surprising answer. |
IndustryWeek
November 1, 2007
Brad Kenney |
Green IT at a Premium More than half of us will pay up to 10% more for green products and services. |
CIO
February 27, 2009 |
Best Buy's CIO Bob Willett Offers His Crisis Agenda Advice Best Buy's CIO Bob Willett advises targeting customers, growth, housekeeping and communication |
CIO
October 12, 2009
Gary Beach |
Doing Less With Less How to maximize value with lowers costs. |
CIO
December 1, 2006
Bill Regehr |
Fear of Dependency Small to midsize organizations, using small to midsize vendors, must always be ready to break away and stand on their own two feet. |
Bank Systems & Technology
July 29, 2008
Maria Bruno-Britz |
Banks Increasingly Are Creating Vendor Management Offices When one considers that large banks can have thousands of vendor relationships, it's no wonder vendor management is a growing trend in the industry. |
CIO
December 23, 2008
Mark Grossman |
Vendor Management: How to Negotiate Contracts Don't accept "standard" vendor contracts until you weigh the risk and potential costs. These tips will help you negotiate contracts that offer protection to you - the purchaser - as well as the vendor. |
CIO
November 1, 2005
David Rosenbaum |
Who Roots for Goliath? Taking potshots at Microsoft has been great sport - and a great distraction - but .Net may spell the end of that game. |
CIO
April 29, 2013
Adam Dennison |
Ramp Up Your IT Leadership Quotient Advice for aspiring CIOs: Sharpening your communications skills and raising your industry presence will put you on the path to a CIO job. |
CRM
June 2003
Jason Flynn |
A Pivotal Release For the first time in three years Pivotal has rolled out a full-suite release. The mid-market CRM vendor is touting Pivotal 5 as a complete mid-market solution, offering features designed to address an enterprise's sales, marketing, and service needs. |
IndustryWeek
July 1, 2002
Nikki Goth Itoi |
Grab Your Partner Ask tough questions before choosing vendors, consultants and integrators. |
CRM
May 2011
Barton Goldenberg |
Three Cheers for Honest CRM Vendors Dishonest practices that over-promise and under-deliver must be rooted out. |
