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Jul/Aug 2011
Dennis LaMantia |
Long-Distance Logic Creigh A. Bogart and other CCIM members are using VoIP programs like Skype and Web-based applications such as Google Voice to supplement their landlines and cell phones. In the process, they're saving time and money.   |
Inc.
June 2006
Michael Fitzgerald |
VoIP Comes Calling Scores of new products now make Internet phone systems more powerful than landlines. Here's help for picking the right system for your company. |
Entrepreneur
June 2010
Ericka Chickowski |
A More Polished Voice New phone platforms can boost the perception of professionalism for small outfits. |
Popular Mechanics
July 2008
Mike Kobrin |
iPhone Starts Mobile Voice Mail 2.0: Comparison Test There are now several services offering schemes to make voice mail easier. |
CRM
September 2012
Leonard Klie |
HD Voice Clears Up the Phone Experience Wideband audio could be the next evolution -- or revolution -- in technologies to hit the contact center space. |
InternetNews
September 14, 2009 |
Palm OKs Google Voice as iPhone Stays in Limbo Apple's handling of Google's Internet phone app for the iPhone sparked an FCC inquiry, but Palm 'thinks different' by embracing a third-party version for its app store. |
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December 21, 2011
Judith Aquino |
OneReach Releases Multichannel Automated Solution for SMBs Platform lets users reach customers via voice, email, text messaging, and social media. |
Entrepreneur
March 2005
Mike Hogan |
Gold Standard A look at CallWave's suite of a la carte phone services. |
CRM
August 1, 2007
Jessica Tsai |
iPhone: Friend or Foe? There are still many companies that aren't taking advantage of mobile marketing technology. Will high-end gadgets like the iPhone take mobile marketing to the next level? |
CRM
November 17, 2015
Leonard Klie |
Connectivity Integrates with RingCentral to Enhance Customer Profiles The combined platforms allow businesses to access -- and track -- enormous amounts of customer data. |
CRM
April 27, 2015
Maria Minsker |
RingCentral Partners with inContact to Provide Cloud Contact Center Functionality The cloud communications provider will now offer real-time queuing and dashboarding for the contact center. |
Fast Company
February 2014
Baratunde Thurston |
Stranded Why we need an app user's bill of rights. Expecting to be treated properly doesn't have to be a fantasy. |
CRM
November 14, 2014 |
RingCentral Now Integrates with Zendesk Integrations are designed to boost customer service capabilities while reducing support costs. |
IEEE Spectrum
January 2011
James Middleton |
Voice Over IP: Setting Phone Service Free How Ma Bell's cash cow became a free software app |
Macworld
July 2, 2007
Jason Snell |
Apple iPhone Groundbreaking wireless communicator really lives up to the hype. |
CRM
December 2011
Leonard Klie |
Can Voice Biometrics Hack Computer Security? Speech technology can protect customer data against small-scale attacks. |
CRM
December 17, 2015 |
Zoho and RingCentral Integrate CRM and Cloud Communications RingCentral adds cloud communications and collaboration to Zoho's CRM solution. |
Financial Planning
January 1, 2012
John J. Bowen, Jr. |
Money Belters Most planners never pay attention to the way they sound. You don't have to make this mistake, if you realize your voice can really help you get -- and keep -- the attention of highly desirable affluent clients and prospects. |
The Motley Fool
December 16, 2010
Gabriel Perna |
Google Makes Voice Personal Google speaks with you. |
Registered Rep.
October 31, 2013
Lauren Barack |
Guided by Voices Vanguard, Barclays and Schwab are just three financial services firms confirmed to be using biometrics today -- at least in the early stages. |
CRM
January 10, 2014
Meredith Flynn-Ripley |
Texting, UC, and More: The Future of Business Communication Trends and predictions for 2014. |
CRM
October 2013
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Voice Biometrics Builds a Business Case Advances in speech security have made it more feasible and reliable as a call center tool. |
