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CRM
January 17, 2014
Mac McConnell |
Four Reasons BPM Can Improve Your CRM System Take business relationships to the next level with business process management.   |
CIO
June 28, 2012
Kim S. Nash |
6 Steps to Improve BPM in a Social-Media-Driven World Mobile and social media have changed how we do business, and your business processes need to catch up with the times. We talked to experts in the field to provide CIOs with where to start. |
Bank Systems & Technology
January 29, 2005
Cynthia Ramsaran |
Study: ECM and BPM Not Understood Technology users in the financial services industry are confused about enterprise content management (ECM) and business process management (BPM) solutions, according to a recent survey. As a result, banks do not leverage the technologies to their full potential. |
CRM
April 1, 2004
Martin Schneider |
News in Brief Of 17 CRM vendors reviewed in Gartner's "2004 CRM MarketScope for Midsize Enterprises" (MSEs), only three walked away with a "positive" rating. |
CIO
January 1, 2003
Martin Lamonica |
Process Power The latest process management tools put business users in control. |
Bank Systems & Technology
June 21, 2007
Nancy Feig |
Business Process Management Moves Beyond Workflow to Business Optimization With the growing popularity of BPM, banks are taking a fresh look at their processes, which at many financial institutions still tend to be siloed and manual. |
InternetNews
January 25, 2010 |
IT Spending Seen on the Rise Again in 2010 Research firm Gartner is projecting a return to growth in IT spending this year, effectively offsetting last year's decline. |
CRM
April 2012
Kelly Liyakasa |
Game Mechanics Could Steer BPM Adoption Proper handling of organizational politics is a key factor. |
InternetNews
June 24, 2004
Sean Michael Kerner |
Global IT Growth With India leading the pack, IT services revenue climbed around the world last year, says Gartner. |
Bank Systems & Technology
January 14, 2004
Jim Middlemiss |
Italian Bank Adopts Linux in IT Revamp Moving to open standards, BPM reengineers its branch system and integrates channels. |
InternetNews
June 22, 2010 |
Cloud Services Boom Well Underway IT research firm Gartner predicts worldwide cloud services revenue will top $63.3 billion this year alone. What's driving the growth? |
CRM
September 2, 2015 |
Bpm'online Updates CRM for Financial Services New capabilities added for customer-facing processes in marketing, sales, lending, and customer service. |
Bank Systems & Technology
May 26, 2008
Nancy Feig |
BPM's Strategic Benefits Offer Greater Agility Enterprisewide Business process management enables banks to link their IT systems into their processes, allowing them to automate, streamline and monitor key processes, such as account opening, compliance and payments. The impact can be amazing. |
Insurance & Technology
November 24, 2003 |
BPM For P&C Staffware London-Staffware, a business process management (BPM) software provider, has launched Staffware Claims Management, a BPM solution tailored to the requirements of the property & casualty industry. |
InternetNews
May 5, 2011
Stuart J. Johnston |
Enterprise Software Sales Hit $245 billion in 2010 Enterprise software sales were up by 8.5 percent in 2010, who were the big winners? |
InternetNews
October 4, 2010 |
Data Center Power Bills Sap IT Budgets: Gartner Research firm Gartner highlights rising costs of data center energy consumption, advising enterprises to take a systematic approach to measuring and containing expenses. |
InternetNews
December 16, 2005
Sean Michael Kerner |
Report: Mobile Users Straining IT There are more mobile users than ever, but are networks and IT resources keeping up? |
InternetNews
November 23, 2009 |
Gartner Projects Modest PC Growth for 2009 After a bleak first half of the year, sales are finally creeping into positive territory. Is this the Windows 7 effect? |
InternetNews
July 6, 2010 |
Gartner Revises IT Spending Forecast for 2010 The research firm trims its 2010 forecast for global IT spending. What areas still look strong? |
InternetNews
March 5, 2010 |
PC Shipments to Surge 20% in 2010: Gartner Gartner projects robust growth in the global PC market, forecasting a 20 percent increase in total shipments, and a 12 percent uptick in dollar sales. |
InternetNews
May 11, 2007
Clint Boulton |
BI+BPM: Convergence or Conjecture? Will the two software intelligence sub-sectors merger into one? Analysts argue it out. |
CRM
November 1, 2005
Alexandra DeFelice |
On the Scene: Mapping CRM's Growth Path The most customer-centric financial services firms are evolving toward relationship optimization, business process management, and intelligent analysis. Firms not there yet tend to be stuck in early CRM development stages. |
InternetNews
December 20, 2010 |
Enterprise Social Media on Record Revenue Pace Research firm Gartner issues a strong forecast for the growth of social media software in the enterprise. What are the key drivers? |
InternetNews
December 16, 2009 |
IBM Aims to Boost BPM With Lombardi Buy Business process management (BPM) continues to be a hot spot in the enterprise software realm, and IBM is looking for a bigger share of the pie with its purchase today of Lombardi, a smaller player in the area. |
CRM
July 9, 2010
Lauren McKay |
Jive and Lithium Top Gartner's First-Ever Magic Quadrant for Social CRM According to Gartner, social CRM application spending will grow at a faster rate than traditional CRM spending. Here is a brief break-down of the market. |
CRM
December 7, 2010
Koa Beck |
Gartner Releases Its Magic Quadrant for BPM Suites Gartner's MQ report reveals that more and more organizations are adopting BPM as a discipline. |
CFO
October 1, 2002
Scott Leibs |
A Work in Process Web services combined with business process management may change the way you think about software. |
InternetNews
April 18, 2007
Clint Boulton |
Cordys Nets $80M For Process Management The investment marks the largest funding round for a private maker of business process management software. |
InternetNews
July 7, 2005
David Needle |
Gartner Reports Dip in Chip Market There is softness predicted ahead in billion dollar chip equipment sales. |
InternetNews
June 22, 2004
Clint Boulton |
Group to Wed Web Services Specs Workflow Management Coalition to demonstrate workflow interoperability among companies. |
CIO
May 26, 2009
Rick Swanborg |
How BPM Paid Off for Wells Fargo Strategies such as business process management, which focus on improving cost and time-to-market efficiencies, are one of many enablers helping Wells Fargo to navigate today's economic challenges. |
CRM
September 2010
Lauren McKay |
Does Social CRM Need Gartner's Seal of Approval? Despite unveiling three reports on social software, some in the industry question whether the research giant has done justice to a still-exploding sector. |
Wall Street & Technology
November 18, 2008
Anne Rawland Gabriel |
Kleinwort Benson Embraces Business Process Management Kleinwort Benson detangles decades of merger-driven process redundancies by embracing Business Process Management (BPM) and implementing Lombardi's Teamworks suite. |
InternetNews
January 18, 2005
Sean Michael Kerner |
CIOs See Steady Growth in IT Budgets Research firm forecasts IT budgets to rise by 2.5 percent in 2005. |
InternetNews
September 28, 2004
Susan Kuchinskas |
A Different Perspective on BPM Ultimus introduced Adaptive Discovery, technology that lets users create rules for business process management as needed, rather than ahead of automation. |
InternetNews
October 20, 2009 |
Cloud, Social Computing Lead Gartner's Top 10 Tech research firm presents its list of top 10 technologies and trends for enterprises in 2010. |
InternetNews
October 18, 2010 |
Tablet Sales to Hit 19.5 Million in 2010: Gartner Market research firm Gartner is projecting brisk sales for the emerging segment of media tablets, led by Apple's iPad, though it acknowledges that enterprise adoption will be gradual. |
InternetNews
July 22, 2005
Sean Michael Kerner |
Cell Phones Rising Gartner says mobile phones will pick up sales speed but vendors will still feel the heat. The Asia-Pacific region is forecast to lead the growth rate. |
InternetNews
October 22, 2010 |
Mobile Market to Hit $1T by 2014: Gartner Gartner predicts big things for the mobile sector, projecting that the collective market for mobile devices, applications and services will reach $1 trillion by 2014. |
InternetNews
August 5, 2005
Sean Michael Kerner |
PDA Market Up And Down (Again) Gartner and IDC continue their trend of reporting divergent results about the PDA market. Their data differs, however, because their definition of PDAs differ. |
InternetNews
November 29, 2010 |
iPad Impacts PC Sales: Gartner Research firm Gartner says growing interest in Apple's iPad and other "media tablets" led it to forecast slower growth in PC shipments. |
InternetNews
July 9, 2004
Erin Joyce |
Spending on Semis Stays Hot Gartner says capital spending will remain strong throughout the year. |
InternetNews
December 15, 2008
Richard Adhikari |
Enterprise Software Demand to Weaken The recession and companies' consequent belt-tightening will see worldwide demand for enterprise software grow more slowly than expected, by 6.6 percent next year to total $244.3 billion, research firm Gartner said. |
CRM
August 2010
David Myron |
Social CRM Gains Social Acceptance The emerging tools and technologies have already influenced the outcome of this year's CRM Market Awards. |
InternetNews
May 27, 2005
Sean Michael Kerner |
Gartner Raises PC Sales Forecast The need for mobility in the home has prompted Gartner to increase its 2005 forecast for worldwide PC shipments. |
InternetNews
August 19, 2010 |
Security Software Primed for Strong Growth Gartner's latest security software report predicts robust sales growth through 2010 and beyond. |
CRM
June 2, 2003
Martin Schneider |
News in Brief Gartner has reviewed the top midsize CRM vendors in its latest Magic Quadrant study... More than 60 percent of retail companies anticipate a significant increase in their expenditures for CRM during the next two years... The speech recognition market is projected to increase... etc. |
InternetNews
September 1, 2010 |
PC Demand Will Cool Off a Bit in Second Half Gartner's latest forecast predicts continued strong growth for PC makers in the next two quarters - just not as robust as they enjoyed in the first half of 2010. |
CIO
November 15, 2005
Margaret Locher |
The Business of Better Software A group of leading software vendors, such as Adobe and IBM, has decided that part of the answer to the problem of buggy software is better quality control on its end. |
CFO
September 1, 2003
John Verity |
Re-reengineering New software enables business managers to fine-tune important processes virtually on the fly, with only minimal involvement by the IT department. |
